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Novotel Bangkok Platinum

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Bangkok

Choose dates to view prices

Novotel Bangkok Platinum, near Pratunam Market, is perfect for families and shoppers. Enjoy the outdoor pool, Thai dishes at two restaurants, or a spa massage. The hotel also offers yoga classes and supervised childcare for a well-rounded stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Room, 1 King Bed, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Park View (Lounge Access)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Park View (Lounge Access)

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Twin Beds, Park View (Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 56 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(37 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Park View

In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 2 Twin Beds, Park View

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400

What's nearby

  • Platinum Fashion Mall - 1 min walk - 0.0 miles
  • Pratunam Market - 2 min walk - 0.1 miles
  • CentralWorld - 9 min walk - 0.5 miles
  • Erawan Shrine - 9 min walk - 0.5 miles
  • Siam Square - 10 min walk - 0.6 miles

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 35 min drive

Restaurants

  • ‪McDonald's & McCafé (แมคโดนัลด์ & แมคคาเฟ่) - ‬1 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪The Square - ‬1 min walk
  • ‪ยำแซ่บ (Yum Saap) - ‬1 min walk
  • ‪View - ‬1 min walk

About this property

Novotel Bangkok Platinum

Luxury family-friendly hotel near Pratunam Market
A short walk from Platinum Fashion Mall and CentralWorld, Novotel Bangkok Platinum provides a poolside bar, a shopping mall on site, and a garden. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Thai cuisine. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi and a free kid's club are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and ATM/banking services
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 288 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LCD TVs with satellite channels
  • Separate dining areas, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Platinum Lounge
  • THE SQUARE
  • View Rooftop Bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 420 per person
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Frequently asked questions

Does Novotel Bangkok Platinum have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Novotel Bangkok Platinum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Bangkok Platinum?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Bangkok Platinum?

Check-out is at noon.

Where is Novotel Bangkok Platinum located?

This family-friendly Bangkok hotel is located in the business district, just steps from Platinum Fashion Mall and Pratunam Market. CentralWorld and Baiyoke Tower II are also within 10 minutes. Ratchaprarop Station is 7 minutes by foot and Chit Lom BTS Station is 11 minutes.

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Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dewiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & convenient!
Stayed 2 nights in Sep 2025

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
I was looking forward for a swim but unfortunately its under reno. And if you want they can arrange a swim in another hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks at the Novotel do a fantastic job
Stayed 2 nights in Jul 2025

10/10 Excellent

Siok Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and polite
Stayed 3 nights in Jul 2025

10/10 Excellent

Peng Woan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is at the best location for shoppers, foodies and city walkers!
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great buffet breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Sheng Jun Sebastian Zeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

6/10 Okay

Sajam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highliy about halal friendly food in the restaurant. As a Muslim we need to have a halal certified food before we can consume. Hence, we would appreciate if the management can be sensitive about this issue.. Thank you
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay- would stay again. Lovely staff, clean and comfortable room with big bathroom and seperate shower. Amazing buffet breakfast selection. Very convenient location for walking to shopping and eateries. Cool rooftop bar/ restaurant and pool area too.
Stayed 1 night in May 2025

10/10 Excellent

Pauletta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Kaine Joong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we came to bkk,we will stay at this hotel. The room we were allocated wasnt as good compared to previously Even though it was a non smoking room but for whatever reason the room seems to have the smoking smell whenever we came back to the room. Room is abit dated, main door couldnt close properly,sink tap handle needs replacement. Stayed for 2 nights,overall still ok..hope for a better experience next round
Stayed 2 nights in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet hotel.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was ok
Stayed 4 nights in Jul 2025

10/10 Excellent

SIRAZUM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay , specially the breakfast buffet
Stayed 1 night in Jan 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
This is the best location ! You can reach Platinum, Central World and Big C! All within walking distance!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gengta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient 👍👍👍👍
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing…
Stayed 3 nights in Jun 2025

8/10 Good

Siew Eng

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and easy access to amenities
Stayed 3 nights in Mar 2025

10/10 Excellent

Marybel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when in Bangkok
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSEPHINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and excellent staff at the front desk.
Stayed 3 nights in Sep 2024

10/10 Excellent

BOON HOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good to stay on

Very comfortable hotel and nice service!
Stayed 8 nights in Feb 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyable stay

wonderful stay, food excellent, staff friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel staycation

I recently stayed at Novotel and had an exceptional experience. The staff were warm, professional, and attentive, ensuring every detail of my stay was perfect. My room was spacious, spotless, and well-equipped with modern amenities, offering both comfort and style. The bed was incredibly comfortable, guaranteeing a restful night’s sleep. Breakfast was a highlight, with a wide variety of fresh and delicious options to suit every taste. The hotel’s facilities, including the pool and fitness center, were clean and well-maintained. Its central location made exploring the city effortless. Overall, Novotel exceeded my expectations, and I highly recommend it for both business and leisure stays.
Stayed 3 nights in Aug 2025
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Policies

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