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Banff Ptarmigan Inn

Property class: 3

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Photo gallery for Banff Ptarmigan Inn

A multi-story hotel with a traditional architectural style, featuring a prominent entrance with a wooden facade and a balcony with flower boxes. - Banff Ptarmigan Inn (Banff)
A restaurant setting with a bar in the background, wooden chairs, and various dishes on the table. - Banff Ptarmigan Inn (Banff)
A bar area with wooden chairs and tables, a bar counter with a variety of bottles, and a menu on the wall. - Banff Ptarmigan Inn (Banff)
A balcony with wooden railings, two chairs, and a view of mountains and buildings in the background. - Banff Ptarmigan Inn (Banff)
A multi-level atrium with wooden paneling, a seating area with chairs and a sofa, and potted plants. - Banff Ptarmigan Inn (Banff)
At Banff Ptarmigan Inn, you can look forward to a bar, a business center, and a steam room. For some rest and relaxation, visit the sauna or the 2 hot tubs. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Room 2 Queens

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted telephone.

Superior Room 2 Queens

8.8 out of 10
Excellent
(108 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room 1 King

A hotel room with a large bed, a desk with a TV, a telephone, and a painting on the wall.

Standard Room 1 King

8.6 out of 10
Excellent
(84 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Split Room.

A hotel room with a bed, a bedside table, a desk, and a chair. There is a painting on the wall above the bed and a door leading to another room.

Superior Split Room.

8.6 out of 10
Excellent
(37 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room 2 Queens

A hotel room with two beds, wooden headboards, wall-mounted lamps, a framed picture, and a window.

Superior Room 2 Queens

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room 1 King

A hotel room with a bed, bedside table, lamp, wall-mounted TV, and a window.

Superior Room 1 King

8.8 out of 10
Excellent
(66 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View King Suite

A hotel room with a bed, a sofa, a dining table with chairs, and a large window with a mountain view.

Mountain View King Suite

9.0 out of 10
Wonderful
(46 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room Two Queens

A hotel room with two beds, a wooden nightstand, a telephone, and two framed photographs on the walls.

Standard Room Two Queens

8.8 out of 10
Excellent
(100 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

A hotel room with two beds, a wooden headboard, a small bedside table, a telephone, and a wall-mounted picture.

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(114 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mountain View King Suite, Balcony

A hotel room with a bed, a sofa, a desk, and a chair.

Mountain View King Suite, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Split Room, Balcony

A hotel room with a large bed, a wooden headboard, a framed picture of a mountain, and a bedside table with a lamp.

Superior Split Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

In the mountains, Banff Ptarmigan Inn is in Downtown District, a walkable area in Banff with good shopping. Bowl Valley Five Pin and Pints and Banff Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Canmore Nordic Centre Provincial Park. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff International Research Station. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowmobiling and ice skating. Guests love the hotel's central location. Visit our Banff travel guide
Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • A Rocky Mountain Railway train traveling along a river surrounded by mountains.
    Banff National Park
    1 min walk - 0.0 miles
  • A river winding through a forest with mountains in the background.
    Banff National Park Information Centre
    3 min walk - 0.2 miles
  • A gazebo in a park with a mountain in the background.
    Central Park
    9 min walk - 0.5 miles
  • A modern building complex with a mountain backdrop.
    Banff Centre for Arts and Creativity
    12 min walk - 0.7 miles
  • Canada House Gallery
    6 min walk - 0.4 miles

Getting around

  • Banff Station
    7 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    2 min walk
  • PARK Distillery Restaurant + Bar
    4 min walk
  • Indian Curry House
    3 min walk
  • The Old Spaghetti Factory
    3 min walk
  • Yama Onigiri
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Banff Ptarmigan Inn pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Banff Ptarmigan Inn?

Check-out is at 11 AM.

Where is Banff Ptarmigan Inn located?

Located in Downtown District, this hotel is within a 5-minute walk of Cascade Shops and Banff National Park Information Centre. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1279 out of 2181 reviews
Rating 8 - Good. 592 out of 2181 reviews
Rating 6 - Okay. 209 out of 2181 reviews
Rating 4 - Poor. 60 out of 2181 reviews
Rating 2 - Terrible. 41 out of 2181 reviews

Reviews

Verified review

10/10 Excellent

João Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is really good, location is perfect.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on Banff Avenue and staff were very helpful! Breakfast was excellent - best we had on trip and very reasonable. I would definitely stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good restaurant for breakfast. Bathroom a little small.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Morris T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Central for all Banff has to offer.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The Inn was conveniently located near several shopping areas and tours.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great location. Within walking distance of the shopping/dining. Garage was available so that’s a plus for motorcycles.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed & bedding. But the pillows smelled like BO. Restaurant/bar on site was great! Excellent location. Parking included. I would stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore downtown and it's all at a walking distance from the hotel. Also, they provided free transit pass which came in handy to travel to a few important spots like the Gandola, hot springs, Lake Minawanka, etc.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are wonderful
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ari Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but very nice. Located right downtown banff next to public transit and restaurants
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and rooms very nice. Food was also excellent at restaurant.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and comfortable room, helpful staff, summer rates are high and should include breakfast but it doesn't.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ans staff were very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel, central.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kishor Rammurthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. The front office manager Pooja was awesome person. Great location. Breakfast was also good.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

SA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and a comfortable stay. Great location and good experience overall. Would definitely recommend this hotel.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Sunmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great space! Right in the heart and minutes walking from everything we wanted to see and do. Room was spacious and clean and they even included a toy for our pet. Didn’t try any of the food on location so can’t speak to that. Would recommend staying here!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very central, property is very clean and well maintained. The room was spacious and very comfortable. Our only issue was there was no lunch available but there are many other restaurants near by . We will book here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property and friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy room with good bedside lighting, thick towels, great shower, good location. Free onsite parking was also a bonus
Stayed 1 night in Jun 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like hotel no real issue we loved location could walk to all places Think the price is over priced
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, right in the middle of town. Can walk to everything. Great place to see.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very convenient location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history and quaintness and food in the restaurant for dinner. The rooms were cozy and cute, the only thing was that we couldn't get the remote on the TV to work but we weren't in the room for long
Stayed 3 nights in Aug 2026