See all properties

Zelune Luxury Lagoon Resort Bacalar Adults only

Property class: 4

Choose dates to view prices

Photo gallery for Zelune Luxury Lagoon Resort Bacalar Adults only

Unclassified image, 1 of 113, button - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)
A stone archway leading to a traditional Japanese torii gate, with a potted plant to the right. - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)
A wooden deck with lounge chairs and a thatched-roof structure overlooking the sea. - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)
A tranquil indoor garden with a water feature, a bamboo structure, and a concrete ledge. - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)
A multi-story building with a wooden staircase and thatched roof structures. - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)
Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Zelune Luxury Lagoon Resort Bacalar Adults only provides a poolside bar, a terrace, and a firepit. Adventurous travelers may like the bodyboards, boating, and paddleboards at this hotel. Treat yourself to a massage, a facial, or aromatherapy at the onsite spa. Be sure to enjoy a meal at Tizmiche, the on-site fine-dining restaurant. Yoga classes are offered at the 24-hour gym; other things to do include kayaking and boat tours. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and an outdoor entertainment area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, Garden View

A large bed with a wooden frame, white bedding, and a patterned throw. A small table with a hairdryer and a bottle is visible in the corner.

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

A bed with a wooden headboard, two bedside lamps, and a bench in front.

Deluxe Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Garden View

A bedroom with a bed, a wooden staircase, and a view through a glass door.

Superior Room, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a wooden bench, a small table, a round chair, and a bedside table with a lamp.

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Lake View

A living room with a sofa, a TV, and a fireplace. There is a sliding glass door leading to an outdoor area with plants.

Junior Suite, Partial Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Private Pool

A bedroom with a large bed, two bedside tables, a ceiling fan, and a view of palm trees through a sliding glass door.

Premium Room, Private Pool

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Private Pool, Partial Lake View

A wooden deck with two wicker chairs and a small round table, surrounded by potted plants.

Premium Room, Private Pool, Partial Lake View

  • Partial lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Panoramic Room, Lake View

A box of Algothem Gentle Soap on a white towel.

Panoramic Room, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, Lagoon View

A bedroom with a large bed, a wooden headboard, a hanging light fixture, and a view through a glass door to an outdoor area.

Premium Room, Balcony, Lagoon View

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace, Lake View

A bedroom with a wooden bed, a bedside table, a bench, and a view of the outdoors.

Premium Room, Terrace, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Room, Balcony, Lagoon View

A box of Algothem Gentle Soap on a white towel.

Exclusive Room, Balcony, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

About the neighborhood

Located in Bacalar, Zelune Luxury Lagoon Resort Bacalar Adults only is in the suburbs and on the waterfront. Fort of San Felipe is a notable landmark, and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Municipal Spa of Bacalar and Cenote Negro are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Bacalar travel guide
Map
Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    2 min walk - 0.1 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    5 min drive - 2.7 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    6 min drive - 3.1 miles
  • A calm lake with lily pads and trees reflecting on the water's surface.
    Cenote Azul
    9 min drive - 5.6 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    10 min drive - 5.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    39 min drive

Restaurants

  • asadero el establo
    3 min drive
  • La Playita
    6 min drive
  • I Scream Bar
    6 min drive
  • Finisterre Cocina Mediterranea
    5 min drive
  • Las Miches De La 1
    5 min drive

Similar properties

An aerial view of a tropical resort with overwater bungalows, a pier, and lush greenery.
Akalki Hotel y Centro Holistico
Bacalar
  • On private beach
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 146 reviews
Akalki Hotel y Centro Holistico
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 to 600 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bar
  • Tizmiche

Things to do

  • 24-hour gym
  • Boat
  • Boat tours
  • Bodyboard
  • Books
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Sail boat
  • TV in common areas
  • Winery release events
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Built in 100
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2025
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 450
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for MXN 500.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 600 per person
  • Early check-in fee: MXN 450 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Zelune Luxury Lagoon Resort Bacalar Adults only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Zelune Luxury Lagoon Resort Bacalar Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zelune Luxury Lagoon Resort Bacalar Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MXN 450 (subject to availability).

What time is check-out at Zelune Luxury Lagoon Resort Bacalar Adults only?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Zelune Luxury Lagoon Resort Bacalar Adults only located?

Situated on the waterfront, this spa hotel is 0.1 mi (0.1 km) from Lake Bacalar and within 3 mi (5 km) of Laguna Bacalar Ecological Park and Fort of San Felipe. Municipal Spa of Bacalar and Cenote Negro are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Zelune Luxury Lagoon Resort Bacalar Adults only Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 68 reviews
Rating 8 - Good. 15 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

Reviews

Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. The staff was very nice and the location was great. Definitely will come back
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
The view of the lagoon is gorgeous, and the lunch options (especially the vegetarian burger) delicious.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was very helpful and friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Yonatan

Liked: Cleanliness, staff & service, amenities
Fantastic hotel and super friendly and helpful staff. Would definitely come back.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francisco was outstanding providing information about our stay at Zelune also everyone in the staff . I definitely will be coming back to Zelune
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the room we stayed in had no electrical plug in the bathroom for hair dryer or curling iron. Other than that staff and facilities were great. Taxis were 70-80 pesos to go into central Bacalar.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
This place is gorgeous and just 5 min cab ride from town. The staff was lovely and anxious to be useful. The location and design is chic bohemian. There is a restaurant and little bar on sight. Location is right on the lagoon with steps and a swing set right into the lagoon. There is a gazebo at the end of the dock. Kayaks and yoga mats available for us. Would definitely stay here again.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

emma

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location right by the lagoon. Staff so friendly and helpful. Quiet location, a bit remote. Lots of parking. Restaurant doesn't provide the right food for a hotel at this level in my opinion. It's very expensive and crazy fancy, just look at the menu descriptions! We only had the burgercat lunch which was fine but overpriced. No way we would eat there in the evening though, far too fancy and expensive so we had to drive into the town every evening which was a shame
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. This was my 3rd time in Bacalar and so far is the best hotel that I have stayed so far. I travel a lot for work and pleasure. This have a great vibe excellent staff. A big plus is their restaurant who had Henry who had an excellent service he brought a lot of value to the service in the hotel and the restaurant. I would say that only details for me was the WiFi, that connection was weak and for a minute when I what to check their tv it was not connection. More pressure on the head shower would be a great. I still give a 5 start because that staff tried to provided help with great attention.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities
Beautiful lagoon location, and communal space for sitting. The deluxe garden room is quite small, and not really a garden room - you look onto the communal pathway, so there’s no view to look at / you need the curtains closed if in your room. I would recommend staying in a room with a view. Lunch options were delicious, especially the vegetarian burger. But the restaurant overall, and especially the breakfast is very overpriced. Water is also not free, which I think is quite poor for such a high quality hotel. Though they do leave you one bottle of water in the room per day. Getting taxis to and back from the town is pretty easy - all taxi drivers tried to charge us more than we were told to pay, so just beware of that and push back.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, amenities
We had an absolutely wonderful stay at this beautiful hotel. We spent three nights here after a last-minute booking (when our previous accommodation didn’t meet expectations), and we couldn’t be happier that things turned out this way — it truly exceeded all our expectations. Despite the short notice, everything was perfectly prepared when we arrived, which was such a relief. From the very first moment to the last, the experience was a clear 5/5. The hotel itself is stunning, with a modern design, tasteful interiors, and a lovely view overlooking the pier. What really stood out, however, was the exceptional service. The staff were incredibly friendly, attentive, and genuinely helpful, offering a personal touch without ever being intrusive. The restaurant deserves a special mention. Although we usually enjoy trying different places, the combination of a beautiful setting, breathtaking views, and outstanding food meant we chose to eat all our meals there throughout our stay. A heartfelt thank you to Daniel for taking such great care of us and making our stay extra special, and to Angel, the chef, for the amazing food and warm hospitality. We truly couldn’t have asked for a better experience and would happily return.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was one of the best decisions I could’ve made. The property looks completely renovated, with a very natural style that blends beautifully with the surroundings, yet it has all the comforts you need so you don’t feel like going anywhere else. It’s the kind of place you come to disconnect and enjoy an unforgettable romantic getaway. The rooms are spacious, with very comfortable, high-quality beds and linens, everything clean and tastefully done. The service from the staff deserves a special mention. Everyone was kind, attentive, and always one step ahead of what we needed. You could genuinely feel their commitment to making our stay as pleasant as possible. The lagoon club became my favorite spot: stunning views, direct access to the water, and an atmosphere that makes you want to stay there all day with a cocktail in hand. And the restaurant… it’s an experience on its own. Besides the food, which is on another level, they offer a pairing dinner where the chef explains each dish and the reasoning behind every element. It’s honestly one of the best gastronomic experiences I’ve had in all of Quintana Roo. I would absolutely return to this hotel every chance I get. 😍
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean resort 👌 The only way to improve in my opinion would be more selection in the restaurant menu and a reevaluation of the drink prices
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! We went for our wedding anniversary and really enjoyed our stay.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

jason

Liked: Cleanliness, amenities, property conditions & facilities
Place was nice, staff was friendly but beer was way over priced.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
This is such a unique quaint space we loved everything about it
The food here is so good and locally sourced and grown was so happy with all our meals
Every aspect is well placed and thought out the vibe is so welcoming and relaxing as soon as you go through the door
The views are amazing and the lounge chairs so comfy the water in the lake is so warm
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great selection could be better.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Behrooz

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best location, but very poor condition
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, amenities, property conditions & facilities
An amazing secret spot. Everything was perfect - room, staff, food, even the other guests. A great place for peace and tranquility.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Juan Jose Alva

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ok
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel frente al lago. El personal muy atento, incluso salimos temprano antes de desayuno y nos prepararon todo para que podamos desayunar en el camino. El hotel es muy lindo, tranquilo. Super recomendable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

JAIME ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy tranquilo y cero ruido. Amenidades muy bonitas 100 de 100
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó y que anuncios que son un hotel Only Adults y hayan llegado dos familias con niños. Yo escogí este hotel por lo que dice en la página de Expedía de Only Adults y no me pareció correcto que hubiera dos familias con niños. Uno va a descansar y no a escuchar gritos. Gracias
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Vianey del Rocio

Liked: Cleanliness, staff & service
Bonito y la laguna preciosa, las bebidas muy caras y el restaurante con poca variedad, faltarán bites de basura en las habitaciones y se escucha mucho el ruido de los que se hospeden a lado tuyo
Stayed 5 nights in Jul 2026