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El Búho Lagoon Bacalar

Property class: 3

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Photo gallery for El Búho Lagoon Bacalar

A tropical resort with multiple wooden walkways over water, a central building with a balcony, and several boats. - El Búho Lagoon Bacalar (Bacalar)
A wooden dock with lounge chairs extending over calm water, a small boat in the distance, and a clear sky. - El Búho Lagoon Bacalar (Bacalar)
An attic bedroom with a sloped ceiling, a bed with colorful pillows, a window with curtains, and a small kitchenette area. - El Búho Lagoon Bacalar (Bacalar)
A multi-level wooden structure with a covered entrance, outdoor seating, and potted plants. - El Búho Lagoon Bacalar (Bacalar)
A paved pathway leading through a lush garden with palm trees and banana plants. - El Búho Lagoon Bacalar (Bacalar)
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at El Búho Lagoon Bacalar. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

A bedroom with a bed, a wooden door, a small table, and a yellow curtain.

Superior Double Room

  • Lagoon view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

A bedroom with two beds, a small desk, and a chair. There are wall decorations and an air conditioning unit.

Superior Quadruple Room

  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Triple Room

A bedroom with a bed, bedside tables, a nightstand, a window, and a door.

Superior Triple Room

  • Lagoon view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Terrace/patio

Family Room

  • Lagoon view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Cabin

A cozy, triangular bedroom with a bed, pillows, and a window.

Standard Cabin

  • Partial lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin

An attic bedroom with a sloped ceiling, a bed with colorful pillows, a window with curtains, and a small kitchenette area.

Basic Cabin

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin

A cozy attic bedroom with a sloped ceiling, a bed with a purple bedspread, and a window with a curtain.

Basic Cabin

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Bacalar, El Búho Lagoon Bacalar is on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
63 Costera, Bacalar, QROO, 77933

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    2 min walk - 0.1 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    3 min drive - 1.2 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    5 min drive - 2.0 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    6 min drive - 2.3 miles
  • Municipal Spa of Bacalar
    5 min drive - 1.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Restaurants

  • Navieros Bacalar
    4 min drive
  • Noru
    17 min walk
  • La Trattoria 46
    4 min drive
  • Casa Laguna By Azulea
    6 min drive
  • Pizzeria Bertilla
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of MXN 1,000; reservation required
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On a private beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: MXN 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is El Búho Lagoon Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at El Búho Lagoon Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at El Búho Lagoon Bacalar?

Check-out is at noon.

Where is El Búho Lagoon Bacalar located?

Situated on the waterfront, this hotel is within a 15-minute walk of Lake Bacalar, Cenote Negro, and Cenote Esmeralda. Municipal Spa of Bacalar and Cenote Cocalitos are also within 1 mi (2 km).

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Reviews

El Búho Lagoon Bacalar Reviews

8.0

Very Good

7.8

Cleanliness

7.4

Amenities

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and drinks. Fantastis view across from Bird sanctuary. Only warning is they were very firm beds, quite too firm for us but some people prefer it.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The small Cabin was unique. The property felt safe and parking in the street was easy. There is air conditioning and light in the cabin but no electrical outlets to charge your phones, iron your clothes, etc. Water in the shower was chilly but then it comes out fresh after a while (only cold water in shower valve). The weather is in the mid-80's, so it is easy to get use to. During check out no one was available until an hour in a half later. They were holding our drivers license and we didn't want to leave it behind. Luckily we refuse to leave our passport as originally requested. Could of been a bad situation if we missed our flight.
Stayed 4 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
The property was in a good location, looked good, had somewhat decent amenities, but the restaurant hours were horrible (12-6). Coffee maker didn’t work & they did not offer to replace it. We had to go to the hotel next door to eat breakfast & dinner if we were out during the day. There were so many ants in our room & they seemed to be coming in through a couple of small hoes in the wall, it was creepy. There was no staff @ night, so when ppl partied we couldn’t call anyone & I know I’m in a Spanish speaking country, but seemed only one staff member spoke some English & even with translate it was difficult to communicate. Just ask they are transparent about what they offer & any restrictions around that
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Highly recommend. Yvonne was amazing host!
Verified review

8/10 Good

Good size bedroom

The room was very spacious for our family. A bit dated but in good condition. No cleaning of the room daily. Great reception people. They are so nice and I forgot my dairy and they sent it to me immediately the day after. This was a great PLUS.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En recepcion no había nadie y llegamos en horario hábil, después tardaron mucho en registrarnos, el baño de la cabaña amarilla no tiene buena ventilación y huele horrible
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito la estancia súper padre la vista increíble como comentario hace falta un dispensador de agua fría y caliente ya que por las noches no se queda personal te dan lllave y todo pero al menos el servicio de restaurante comienza hasta casi las 12 y si tomas café tienes q salir del hotel pero todo lo demás muy bien
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Todo súper bien, es muy bonito, sin embargo el día martes descansa todo el personal, no hay camareras ni nadie en el restaurante, pienso que los deberían de descansar a unos un día, y otros otro día, para que el hotel no se quede completamente solo
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Frente al lago
Stayed 4 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy decepcionante. Elegí este lugar para celebrar mi cumpleaños y terminé pasando días muy desagradables. La habitación en la que me hospedé tenía un olor constante y horrible a drenaje. La estancia incluía una hora de kayak, pero durante toda la visita estuvieron encadenados y nunca pudimos usarlos. Además, mi compañera sufrió un esguince en el pie y, a pesar de que el hotel estaba vacío y había habitaciones disponibles en planta baja, nunca nos ofrecieron un cambio. Para rematar, el último día quisimos disfrutar un rato más de la laguna antes de irnos, y nos negaron el acceso. Muy mala atención, cero disposición para ayudar al huésped. Definitivamente no lo recomiendo.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He pasado los días más impresionantes en cuanto a tranquilidad Paz relajación de la mano también de una excelente ención por parte de todo el personal lo recomiendo 100% La comida es riquísima espero de verdad poder volver muy pronto
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es hermosa y el personal es muy amable. Nos hospedamos por dos noches, pero el día después de nuestra llegada no realizaron la limpieza de la habitación. El personal del hotel solo está disponible de 9:00 a 19:00; después de ese horario, no hay nadie del staff en la propiedad. Afortunadamente, como contratamos un tour, teníamos el número de teléfono de uno de los empleados. La primera noche se fue la luz, pero pudimos notificarlo y lo resolvieron rápidamente. Sin embargo, a la mañana siguiente, a las 7:00 a.m., un “bip bip” constante del aire acondicionado nos despertó. No había nadie que pudiera ayudarnos, por lo que el ruido continuó por aproximadamente una hora, afectando nuestro descanso. El hospedaje incluye 2 toallas grandes, no hay toalla para manos. El asiento del inodoro es más pequeño que la taza del baño, lo que hace que sea muy incómodo al sentarte (te pellizca).
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Bien placé dommage pas possibilité de déjeuner ni de repas menage a revoir personnel très sympathique
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular. Amamos más a bacalar en esta estancia. Muy recomendada
Verified review

10/10 Excellent

Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025
Verified review

6/10 Okay

Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023