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Alma de Zorro

Property class: 2.5

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Photo gallery for Alma de Zorro

A pool area with a thatched roof structure, wooden railings, and potted plants. - Alma de Zorro (Bacalar)
A tropical resort with a thatched-roof building, palm trees, and a sign reading "Alma do Zorro." - Alma de Zorro (Bacalar)
A thatched-roof building with a sign reading "Alma de Loro Hotel & Bar." - Alma de Zorro (Bacalar)
A rustic room with a thatched roof, a pool, and a wooden cabinet labeled "Coffee Station." - Alma de Zorro (Bacalar)
A hotel room with two beds, a sofa, a ceiling fan, a large window, and a door. - Alma de Zorro (Bacalar)
Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Alma de Zorro has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Room, 1 King Bed with Sofa bed, Terrace

A bedroom with a bed, a blue sofa, wooden furniture, and a large plant.

Junior Room, 1 King Bed with Sofa bed, Terrace

  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room, Terrace

A hotel room with two beds, a sofa, a ceiling fan, a large window, and a door.

Junior Double Room, Terrace

  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Terrace

A bedroom with a bed, a ceiling fan, an air conditioning unit, a nightstand with a lamp, and a decorative wall panel.

Standard Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Terrace

A hotel room with a large bed, a smaller bed, a wooden headboard, a nightstand, a lamp, a wardrobe, and a door.

Standard Double Room, 2 Double Beds, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a wooden headboard, a nightstand, a lamp, a wardrobe, and a door.

Economy Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 2 Double Beds, Balcony, Pool View

A hotel room with two beds, a wooden headboard, a nightstand, and a chair.

Junior Double Room, 2 Double Beds, Balcony, Pool View

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony, Pool View

A neatly made bed with rolled towels, a wooden ceiling, and a geometric wall panel.

Junior Room, 1 King Bed, Balcony, Pool View

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bacalar is home to Alma de Zorro. Manatee Sanctuary is a popular attraction and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Municipal Spa of Bacalar are two other places to visit that come recommended. Visit our Bacalar travel guide
Map
Calle Ciricote Reg 8 Mza 249, 12, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    2 min walk - 0.1 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    3 min drive - 1.1 miles
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    7 min drive - 3.8 miles
  • Polytechnic University of Bacalar
    3 min drive - 0.9 miles
  • Ecopark Bacalar
    3 min drive - 1.2 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    37 min drive

Restaurants

  • asadero el establo
    13 min walk
  • Marisqueria El Taco Loco
    3 min walk
  • Las Miches De La 1
    3 min drive
  • Xoloitzcuintle Bacalar
    3 min drive
  • 6 hermanos
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Alma de Zorro have a pool?

Yes, this property has an outdoor pool.

Is Alma de Zorro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alma de Zorro?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Alma de Zorro?

Check-out is at noon.

Where is Alma de Zorro located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Municipal Spa of Bacalar are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alma de Zorro Reviews

9.0

Wonderful

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 52 out of 83 reviews
Rating 8 - Good. 21 out of 83 reviews
Rating 6 - Okay. 7 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great very helpful! The front desk girls were awesome! Really nice and clean! Free coffee :)
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel was so cute and right in the jungle. Great workers and excellent service. Will defiantly be staying here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. They were more than happy to give recommendations on places to eat and things to do. The room was comfortable with nice bedding comfortable mattress and well working WiFi and air conditioning. You could also see the lagoon from our balcony and from the roof. The pool was well maintained and refreshing. They were in the process of expanding ( adding a restaurant/ bar and additional rooms. There was no noise from the construction while we were there for 3 nights.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The beds need a little upgrade
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
There was an overwhelming sewer smell that eliminated any chance of enjoying our room. We could barely breathe the entire time we were in our room. We couldn’t wait to leave. So glad we only booked one night. Location was also horrible, on the far north end of town. Too far to walk to anything of interest, including access to the water.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There are some very dirty dogs ....
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The route is not paved, there no access to the lake on that street
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien servicio
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, muchos lugares instagrameables
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar, muy cómodo, el personal muy amable… sin duda regresaría
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen atención
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue súper amable , es una experiencia única
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y espaciosa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y bonitas instalaciones, cerca del centro.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen hotel con personnel excepcional.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très gentil et lieu tres mignon. Chambre double sont un peu restreinte en taille pour 2 adultes et 2 enfants, sinon tout s’est bien passé
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles in Ordnung
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra och praktiskt hotell, lite utanför kanske

Ett väldigt trevligt, litet mysigt och praktiskt hotell, enda problemet är att det ligger lite utanför själva staden
Stayed 2 nights in Jul 2025