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Mercure Avignon Centre Palais des Papes

Property class: 4

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Photo gallery for Mercure Avignon Centre Palais des Papes

A historic stone building with arched windows and a balcony with potted plants. - Mercure Avignon Centre Palais des Papes (Avignon)
A hotel room with a bed, a desk, a chair, a small table with breakfast, and a bathroom. - Mercure Avignon Centre Palais des Papes (Avignon)
A modern breakfast area with a buffet setup, including various pastries and beverages. - Mercure Avignon Centre Palais des Papes (Avignon)
A hotel with a modern facade, multiple floors, and a prominent entrance with a sign. - Mercure Avignon Centre Palais des Papes (Avignon)
A circular stone fountain with water spouting from the center, surrounded by a grassy area with small plants. - Mercure Avignon Centre Palais des Papes (Avignon)
Located close to Place de l'Horloge and Palais des Papes, Mercure Avignon Centre Palais des Papes provides an art gallery on site, designer stores on site, and dry cleaning/laundry services. Free in-room WiFi and a business center are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, two bedside tables, a sofa, a round table, and a lamp.

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, two chairs, a small table, a nightstand, and a cityscape wall art.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a cityscape mural on the wall, and a round table.

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, two bedside tables, a sofa, a round table, and a lamp.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Avignon City Centre, a neighborhood in Avignon, Mercure Avignon Centre Palais des Papes is near a train station and near a boardwalk/promenade. Notable landmarks in the area include Place de l'Horloge and Avignon Cathedral, and travelers wishing to experience a bit of culture can try Musée du Petit Palais. Palais des Papes is another place to visit that comes recommended. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with skydiving and ecotours. Visit our Avignon travel guide
Map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000

What's nearby

  • A church with a bell tower and a statue on top.
    Rue de la Republique
    1 min walk - 0.1 miles
  • An ornate church interior with high vaulted ceilings, arched windows, and intricate stone carvings.
    Avignon Cathedral
    2 min walk - 0.1 miles
  • A historic stone castle with arched windows and a tall tower.
    Palais des Papes
    3 min walk - 0.2 miles
  • A historic church with a tall bell tower and a crowd of people gathered in front.
    Avignon Festival
    9 min walk - 0.5 miles
  • Place de l'Horloge
    2 min walk - 0.1 miles

Getting around

  • Avignon Central Station
    12 min walk
  • Marseille - Provence Airport (MRS)
    59 min drive

Restaurants

  • La Civette
    1 min walk
  • L'Opéra Café
    1 min walk
  • Beer District Avignon
    3 min walk
  • Le Cid Café
    2 min walk
  • La Fourchette
    3 min walk

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1975
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Avignon Centre Palais des Papes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Mercure Avignon Centre Palais des Papes?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon Centre Palais des Papes?

Check-out is at noon.

Where is Mercure Avignon Centre Palais des Papes located?

Located in Avignon City Centre, this hotel is steps from Place de l'Horloge, Palais des Papes, and Avignon Cathedral. Musée du Petit Palais is 0.2 mi (0.3 km) away. Avignon Central Station is 12 minutes by foot and Villeneuve-les-Avignon Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Avignon Centre Palais des Papes Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 302 out of 751 reviews
Rating 8 - Good. 312 out of 751 reviews
Rating 6 - Okay. 85 out of 751 reviews
Rating 4 - Poor. 29 out of 751 reviews
Rating 2 - Terrible. 23 out of 751 reviews

Reviews

Verified review

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and helpful staff. Great location. Clean property, with good breaksfast.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with view, great breakfast. Located in the center of town, be ready to haul your luggage quite a ways from the train station!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were excellent but the room was compact. The staff was excellent. The breakfast was a 10. Great location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located beside the Palais des Papes. Perfect walkable location to discover Avignon, and still quiet with good windows double layer isolation
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast, room and air conditioning. Wonderful value for the cost!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable hotel in great central location. Excellent choice for Avignon visitors. Room was comfortable, shower and bathroom were above average, and the staff was accommodating and friendly.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated hotel with a friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Especially appreciate the multi-temperature water dispenser in the hallway and the rainwater showerhead.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, Great Breakfast, Convenient location
Stayed 3 nights in May 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Shuyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location , easy walk to all the historical sites
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the front desk service staff were very friendly and helpful, and I appreciated the welcome fruit & muffin plate that was offered in my room!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reception staff were very helpful and friendly
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly property with excellent location.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and perfect for our pets.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Avignon Very helpful staff Clean and very conveniently located
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great staff , friendly kind and welcoming. Very fast check in process. Great location
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Good stay

The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent stay

Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Yang

Liked: Cleanliness, staff & service
It's in an excellent location, right at the center of town. There are many restaurants right outside the hotel.
Stayed 1 night in Mar 2024