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Quality Inn & Suites Augusta I-20

Property class: 2.5

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Photo gallery for Quality Inn & Suites Augusta I-20

A modern lobby with a fireplace, seating area, and a kitchen visible in the background. - Quality Inn & Suites Augusta I-20 (Augusta)
A spacious lobby with a black sofa, red armchairs, a coffee table, and a reception desk. - Quality Inn & Suites Augusta I-20 (Augusta)
A modern hotel with a covered entrance, multiple floors, and a landscaped driveway. - Quality Inn & Suites Augusta I-20 (Augusta)
A modern hotel entrance with a covered walkway, potted plants, and a clear sky. - Quality Inn & Suites Augusta I-20 (Augusta)
A hotel room with a large bed, bedside tables, a desk, and a chair. - Quality Inn & Suites Augusta I-20 (Augusta)
Located close to Augusta University - Summerville Campus, Quality Inn & Suites Augusta I-20 provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite 1 King 1 Queen Non Smoking 1 person Sofabed

A hotel room with a bed, a TV, a dresser, and a carpeted floor.

Suite 1 King 1 Queen Non Smoking 1 person Sofabed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV mounted on the wall, a bedside table, and a patterned floor.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a patterned carpet.

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside tables, a desk, a flat-screen TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

A hotel room with a bed, bedside tables, a desk, a flat-screen TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside tables, a desk, a flat-screen TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in National Hills, a neighborhood in Augusta, Quality Inn & Suites Augusta I-20 is near the airport. Shoppers can check out Augusta Mall, while everyone can enjoy the natural beauty of Augusta Riverwalk and Clarks Hill Lake. Augusta University - Summerville Campus and Augusta University Medical Center are two other places to visit that come recommended. Visit our Augusta travel guide
Map
2562 Center West Pkwy, Augusta, GA, 30909

What's nearby

  • A golf course with sand bunkers, a stone bridge, and a variety of trees and flowering plants.
    Augusta National Golf Club
    7 min drive - 1.7 miles
  • Bowlero Augusta
    4 min drive - 1.3 miles
  • Forest Hills Golf Course
    5 min drive - 1.3 miles
  • Augusta Mall
    6 min drive - 6.0 miles
  • Augusta Convention Center
    11 min drive - 7.7 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL)
    151 min drive

Restaurants

  • 7 Brew Coffee
    16 min walk
  • McDonald's
    4 min walk
  • Texas Roadhouse
    3 min walk
  • Cook Out
    4 min walk
  • Outback Steakhouse
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Frequently asked questions

Is Quality Inn & Suites Augusta I-20 pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Augusta I-20?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites Augusta I-20?

Check-out is at 11 AM.

Where is Quality Inn & Suites Augusta I-20 located?

Located in National Hills, this hotel is 3.1 mi (5 km) from Augusta University - Summerville Campus and within 6 mi (10 km) of Augusta University Medical Center and Augusta Convention Center. Augusta Riverwalk and Bell Auditorium are also within 6 mi (10 km).

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Reviews

Quality Inn & Suites Augusta I-20 Reviews

8.6

Excellent

8.6

Cleanliness

10

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 396 out of 694 reviews
Rating 8 - Good. 160 out of 694 reviews
Rating 6 - Okay. 71 out of 694 reviews
Rating 4 - Poor. 32 out of 694 reviews
Rating 2 - Terrible. 35 out of 694 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUR STAY WAS NICE AND RELAXING.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the major roads in Augusta, was easy to get to. Our stay was very good.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, close to restaurants, walking distance, quiet place
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to this hotel. The staff were pleasant and the room was clean. Just fine for an overnight road trip stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone with whom we spoke was gracious and helpful. We fell very safe at the hotel and it was quiet for the evening!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The beds were really comfortable and they had a very nice breakfast choice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, staff was friendly, and breakfast was good.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
VERY NICE PLACE,GOOD BREAKFAST,CLEAN ROOMS,GOOD PARKING,SOME OF THE STAFF NOT SO FRIENDLY.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. We were just staying the night because we were headed to Myrtle Beach the next day. Beds were super comfortable. AC was nice and cold and the staff was super helpful when we checked in.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and staffs are very friendly and helpful. Check in was very easy and quick. I like this hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is completely renovated. Very clean. Comfortable bed and pillows. Excellent staff. Pricing is very economical. It’s within a block or two of several restaurants and fast foods. A whole Fresh Market is one block over.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price Clean rooms very nice staff Parking is a problem i when you get back to your hotel after a evening out
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, nice staff
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bargain! Clean, quiet hotel north Augusta with feiendly staff, free parking, good breakfast. Don't miss Reed Creek State Park about 10 minutes away. Texas Roadhouse is an easy walk away, other options like Red Lobster and Zaxbys also. About 15 min drive to downtown. Quiet, safe area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Wifi signin was a bit testy but got it figured out. Quiet for the location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time and the staff was great, thank you
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
It’s in a good location. Room floor was dirty (tile sticky). Staff was nice and friendly. Breakfast was just meh (nothing special).
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and friendly, the room was exceptionally clean and fresh , surrounding were quiet and restful . I will stay there again !
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable, food was good
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good sized room, very clean and comfortable. Walking distance to restaurants. Would stay again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great customer service!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and the room was very nice, clean, and quiet. Lots of places to eat close by, even within walking distance. Easy access to downtown and interstate.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet and the breakfast was good.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for around $100/night. Not well insulated so kind of noisy. Could use updating but was clean. Water pressure wasn’t great, but bathroom was clean. Breakfast was ok.
Stayed 1 night in Mar 2026