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Holiday Inn Augusta West I-20 by IHG

Property class: 3

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

A hotel lobby with a reception desk, seating area, and a curved ceiling. - Holiday Inn Augusta West I-20 by IHG (Grovetown)
A hotel room with a kitchenette, a sofa, a TV, and a small table. - Holiday Inn Augusta West I-20 by IHG (Grovetown)
A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with curtains. - Holiday Inn Augusta West I-20 by IHG (Grovetown)
A restaurant with booths, tables, and a counter. - Holiday Inn Augusta West I-20 by IHG (Grovetown)
A conference room with round tables, red chairs, and a patterned carpet. - Holiday Inn Augusta West I-20 by IHG (Grovetown)
At Holiday Inn Augusta West I-20 by IHG, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. The on-site American cuisine restaurant, Kems, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, bedside table, lamp, and a television on a dresser.

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk with a TV, a chair, and a patterned carpet.

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms

A hotel room with a grey sofa, a patterned armchair, a small white table, a television, and a door leading to another room.

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Grovetown is home to Holiday Inn Augusta West I-20 by IHG. Meadow Garden and Boyhood Home Of President Woodrow Wilson are local landmarks, and some of the area's activities can be experienced at Wedges and Woods and Regal Augusta Exchange. Looking to enjoy an event or a game while in town? See what's happening at Christenberry Fieldhouse or Newman Tennis Center. Visit our Grovetown travel guide
Map
441 Park West, Grovetown, GA, 30813

What's nearby

  • Augusta Mall
    5 min drive - 4.9 miles
  • Wedges and Woods
    5 min drive - 2.9 miles
  • Regal Augusta Exchange
    5 min drive - 4.1 miles
  • Gateway Park
    6 min drive - 6.0 miles
  • Columbia County Exhibition Center
    6 min drive - 6.2 miles

Getting around

  • Augusta Regional Airport (AGS)
    22 min drive

Restaurants

  • Sonic Drive-In
    4 min drive
  • Circle K
    14 min walk
  • Circle K
    4 min drive
  • McDonald's
    8 min walk
  • Cook Out
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Augusta West I-20 by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Holiday Inn Augusta West I-20 by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Augusta West I-20 by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Augusta West I-20 by IHG?

Check-out is at noon.

Where is Holiday Inn Augusta West I-20 by IHG located?

Situated in Grovetown, this hotel is 2.6 mi (4.2 km) from Wedges and Woods and 2.8 mi (4.5 km) from Doctors Hospital of Augusta. Walden Glen Dog Park and Regal Augusta Exchange are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Augusta West I-20 by IHG Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 182 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the location is close to the main attractions around the city
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient location for travel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our last time we hope! Stay was perfect. Room clean and quiet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, everything was clean and comfortable for our stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasmine was at the front desk when I arrived. She provided excellent customer service and was very pleasant.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights on a holiday weekend. Staff was welcoming and the entire group working the dining area were exceptional. Beds are very comfy and love the full size pillows. Breakfast was way above average with items cooked for the buffet line and servers to help you with beverages. Would definitely stay again. Great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Markevious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delish and staff were very friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast and staff. Real nice pool area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shaneva

Liked: Cleanliness
Breakfast was incredible , staff was really nice and helpful . Enjoyed the stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop over in a family road trip. Staff was amazing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful. Very quiet, the property and room was extremely clean and the staff is exceptionally nice.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, staff was friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was extremely nice and cheerful everyday. The breakfast was sufficient and good tasting. Very quiet and peaceful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from checking in to checking out was amazing!!! Our room was clean, quality amenities from soap, shampoo, conditioners, coffee pods. And the breakfast was top tier!!! Fresh real food!! I will be back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, good breakfast, friendly staff, good value for it's money. That's pretty much all what is important in the property of this category.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

michelle

Liked: Staff & service, property conditions & facilities
There was a complementary breakfast bar. It was hot and fresh. Staff in food area in the mornings was excellent.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night and had a great time as they have bar and food right at the hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Leonard Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel was amazing
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Stacey L

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly. Breakfast was good.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very comfortable beds, great customer sevice, and yummy breakfast. My husband & I stay here every time we come to Augusta and we come to Augusta quite often it's one of our favorite places to visit and relax...
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Dalmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was great. Staff were genuine, pleasant and informative. When was clean and myself and Family felt safe as we were in Augusta for a college tour.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful for our stay. The breakfast staff was really helpful and made our stay very enjoyable. We enjoyed the heated pool to relax.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel great staff check-in was superb the pool was excellent are room was super clean and very comfortable
Stayed 1 night in Dec 2025