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Aparthotel

Quest Albany

Property class: 4.5

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Photo gallery for Quest Albany

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains. - Quest Albany (Auckland)
A modern living room with a sofa, coffee table, and dining area. - Quest Albany (Auckland)
A modern building with a sign labeled "QUEST" at the entrance, featuring a glass facade and a parking area visible in front. - Quest Albany (Auckland)
A modern hotel lobby with a reception desk, a sofa with patterned cushions, and a coffee table with magazines. - Quest Albany (Auckland)
A modern kitchen with built-in appliances, a dining area with a sofa and table, and a view of the outdoors. - Quest Albany (Auckland)
Quest Albany provides amenities like a playground and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

A hotel room with two beds, a nightstand, a lamp, and a framed picture on the wall.

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, bedside lamps, a framed picture on the wall, and a door leading to a bathroom.

Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a flat-screen TV mounted on the wall, and a window with curtains.

Executive Apartment, 1 Bedroom

  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A modern living room with a dining area, a sofa, and a TV.

Apartment, 2 Bedrooms

  • 75 sq m
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Auckland, Quest Albany is in the business district. Queen Street Shopping District and Princes Wharf are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Takapuna Beach and Orewa Beach. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
View more Aparthotels in Auckland
Map
32 Kell Drive, Auckland, 0632

What's nearby

  • A marina with boats, a prominent tower, and a city skyline.
    Waitemata Harbour
    5 min drive - 1.6 miles
  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    24 min drive - 14.4 miles
  • Massey University
    8 min walk - 0.5 miles
  • Westfield Albany Shopping Centre
    11 min walk - 0.6 miles
  • North Harbour Stadium
    11 min walk - 0.6 miles

Getting around

  • Karanga-a-Hape Station
    16 min drive
  • Auckland Intl. Airport (AKL)
    40 min drive

Restaurants

  • Brazilian Café & Bistro
    6 min walk
  • Nespresso Boutique
    16 min walk
  • McDonald's
    12 min walk
  • The Coffee Club
    17 min walk
  • 心美楼 Sun Made
    17 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (NZD 10 per night; includes in/out privileges)

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 38 units
  • Built in 2011
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: NZD 10.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Quest Albany pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 10.00 per night.

What time is check-in at Quest Albany?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Quest Albany?

Check-out is at 10 AM.

Where is Quest Albany located?

Located in Albany, this luxury aparthotel is within a 15-minute walk of Massey University, Westfield Albany Shopping Centre, and North Harbour Stadium. AUT Millennium and Rangitoto College are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quest Albany Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 281 out of 436 reviews
Rating 8 - Good. 130 out of 436 reviews
Rating 6 - Okay. 21 out of 436 reviews
Rating 4 - Poor. 3 out of 436 reviews
Rating 2 - Terrible. 1 out of 436 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Handy, good shower, good bed and helpful stakk
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly staff. Very easy after hours check in
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Central location, the staff have been amazing, friendly, helpful and made our stay memorable, thank you
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were helpful from booking us in to getting settled and useful information
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little cafe around the corner, great facilities including Washing machine and dryer. Great location too
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great place to stay after arrival in Auckland

Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to shopping centre, you can either walk or drive. Check-in was easy, went smoothly. My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were wonderful. Communicated well. For a person who isn't used to the location, I had a little difficulty finding the main entrance, but, overall, I made a good decision staying with Quest Albany
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent room, super clean and lots of ammenities like a washer and dryer, iron and ironing board etc. Very happy and will stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
easy and professional
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, would recomend this to anyone
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Only stayed one night but suited our requirements and reasonable cost
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was vey kind. He is alway welcome with big smile face. And it is very good lactation which is near of park and various restaurants.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
Would stay there again
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
very good stay
Stayed 1 night in Jun 2024