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Marsden Viaduct Hotel

3.5 star property
Bayside hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Marsden Viaduct Hotel, near Auckland Ferry Terminal and Spark Arena, features LA' Maree restaurant with ocean views, a spa with restorative treatments, a 24-hour gym, and an indoor pool. Enjoy high-speed WiFi, a coffee shop/cafe, and a bar for a complete experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Room options

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room with Marina View

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • 42 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior King Room

8.0 out of 10
Very good
(30 reviews)

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Balcony

Deluxe King Room With Balcony | Terrace/patio

Deluxe King Room With Balcony

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Egyptian cotton linens
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Balcony

Junior Suite With Balcony | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Junior Suite With Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Suite

Deluxe King Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Suite

Highlights

Balcony
Soundproofed
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Down duvet
  • 58 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 6 min walk - 0.4 miles
  • SkyCity Casino - 6 min walk - 0.4 miles
  • Queen Street Shopping District - 10 min walk - 0.5 miles
  • Princes Wharf - 10 min walk - 0.6 miles
  • Auckland Ferry Terminal - 13 min walk - 0.7 miles

Getting around

  • Gaunt Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • ‪Tuckshop - ‬3 min walk
  • ‪Graze Canteen - ‬2 min walk
  • ‪Hello Mister - ‬6 min walk
  • ‪Mensa - ‬3 min walk
  • ‪Rooftop At Qt - ‬3 min walk

About this property

Marsden Viaduct Hotel

Hotel remodeled in 2023 and located near Sky Tower
Located close to Auckland Ferry Terminal and Spark Arena, Marsden Viaduct Hotel provides a grocery/convenience store, a free daily manager's reception, and a coffee shop/cafe. The on-site local and international cuisine fine-dining restaurant, LA' Maree, offers breakfast, brunch, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar.
Additional perks include:
  • Limo/town car service, continental breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and outdoor furniture
  • Concierge services, a dock, and local meal delivery service
  • Guest reviews speak highly of the helpful staff and location
Room features
All 80 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (NZD 50 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 m
  • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 45 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: NZD 19 to 52 for adults and NZD 19 to 52 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • French Press Cafe
  • Grape and Olive
  • LA' Maree

Things to do

  • Bicycle storage
  • Books
  • Stereo
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the bay
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.10 percent for credit card payments
The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 100.0 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 19 to 52 for adults, and NZD 19 to 52 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 100.0 per day
  • Pool fee: NZD 25 per day
  • Spa fee: NZD 25 per day
  • Credit card charges are subject to a surcharge of 3.10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9429049065527

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 21 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Is Marsden Viaduct Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 45 per night. Limited spots are available.

What time is check-in at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Marsden Viaduct Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Marsden Viaduct Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 50 per person applies.

Where is Marsden Viaduct Hotel located?

Located in Auckland Central Business District, this hotel is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. Spark Arena and Auckland Domain are also within 2 mi (3 km). Gaunt Street Tram Stop is only a 2-minute walk and Daldy Street Tram Stop is 4 minutes.

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Marsden Viaduct Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 224 out of 466 reviews
Rating 8 - Good. 119 out of 466 reviews
Rating 6 - Okay. 61 out of 466 reviews
Rating 4 - Poor. 33 out of 466 reviews
Rating 2 - Terrible. 29 out of 466 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and in a great location
Stayed 2 nights in Oct 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Large room, clean, great location
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Nice location
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for 2 weeks
Stayed 5 nights in Oct 2025

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the staff was great. The room was large and the bathtub was a wonderful soaking tub. Important thing to know though...you have to call the hotel when you arrive the first time and have them come let you up the elevator. Once you check in, access to the elevator is easy.
Stayed 3 nights in Nov 2025

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Marsden offers plush rooms at great rates. It was challenging to find (as it is within the Sofitel Hotel with no signage) but once there, we enjoyed the spacious room, comfortable bed and fantastic location.
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good value for your dollar
Stayed 1 night in Jul 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The facilities, spa, pool and sauna were lovely, very clean and well facilitated. A good location by the harbour.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfortable and hotel very convenient and around lovely harbour walks and plenty of places to eat
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

A
Stayed 1 night in Oct 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position.
Stayed 1 night in Oct 2025

4/10 Poor

BHAAVAN

Liked: Cleanliness, amenities
The room was nice & big but a little dated. The main issue was that our did not get serviced once & we stayed there for 3 nights. Our coffee pods ran out after a day so we called the reception to get it restocked & that never happened.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, well priced and many dining options
Stayed 2 nights in May 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet close to eateries etc definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Excellent location in the city, a little hard to find
Stayed 3 nights in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the Main Street and excellent facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great location with ample choices of restaurants!!
Stayed 2 nights in Jul 2025

6/10 Okay

Xiong

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Didn’t know that hotel only has very limited parking space; otherwise I would rather go somewhere else: never happened to me around the world traveling before.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large room's unfortunately you have to pay extra for pool and sauna and the gym, it belongs to another hotel in the building.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the area is loaded with dinning options.
Stayed 1 night in Jul 2025

10/10 Excellent

savannah-eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price, nice position

Lovely staff, very helpful welcoming staff member in arrival.. Room was gteat view was nice. Overall a great stay.
Stayed 2 nights in Aug 2025

8/10 Good

Hani

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
The view from the room was amazing, but one window blind was missing, one did not roll up, the aircon did not work. The host was amazing though. Good price for locality and view, but don’t expect excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful, spacious rooms.
Stayed 1 night in May 2025

10/10 Excellent

Leesah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at check-in for me (as a regular) is always exceptional and fast, which I really appreciate. Thanks Marsden Viaduct team.
Stayed 1 night in Aug 2025
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Policies

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