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JW Marriott Auckland

5.0 star property
Travelers can rejuvenate in the indoor pool between sightseeing excursions, with nearby attractions easily accessible from this relaxing urban retreat

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Photo gallery for JW Marriott Auckland

A modern restaurant interior with high tables and chairs, ambient lighting, and a view of the cityscape through large windows. - JW Marriott Auckland (Auckland)
A modern bar area with a central island, wooden flooring, and a seating arrangement. - JW Marriott Auckland (Auckland)
A modern hotel room with a large bed, bedside tables, a small desk, and a view of the city through large windows. - JW Marriott Auckland (Auckland)
A modern interior with a sofa set, a round table, and potted plants near a large window overlooking a cityscape. - JW Marriott Auckland (Auckland)
A modern indoor swimming pool with clear glass walls, a wooden ceiling, and a view of city buildings. - JW Marriott Auckland (Auckland)
JW Marriott Auckland overlooks the bustling Queen Street Shopping District while providing a peaceful sanctuary with modern amenities. Guests can stroll through the garden, relax in the sauna or spa tub, and start their day with breakfast at JW Kitchen.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, a chair, and a window with a view of buildings.

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom (Corner)

A modern living room with a sofa, round coffee table, and armchairs. A flat-screen TV is mounted on the wall, and there is a window with a view of the city.

Executive Suite, 1 Bedroom (Corner)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a small table, and a TV.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Terrace (View)

A modern hotel room with a large bed, bedside table with a lamp, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed, Terrace (View)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Terrace (View)

A modern hotel room with two beds, a desk, a chair, a TV, and a large window offering a view of the outside.

Deluxe Room, 2 Double Beds, Terrace (View)

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with a city view.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a small table, a chair, a large window with a city view, and a framed picture on the wall.

Deluxe Room, 2 Double Beds

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with a city view.

Executive Room, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, a chair, and a window with a view of buildings.

Executive Room, 2 Double Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom (Tower)

A modern living room with a large window, a flat-screen TV, and a city view.

Executive Suite, 1 Bedroom (Tower)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, JW Marriott Auckland is near a metro station. Sky Tower is a notable landmark, and travelers looking to shop may want to visit Queen Street Shopping District and Princes Wharf. Looking to enjoy an event or a game while in town? See what's going on at Spark Arena. Visit our Auckland travel guide
Map
22 - 26 Albert Street, Auckland, 1001

What's nearby

  • A modern, curved building with a glass facade and trees in planters.
    Queens Wharf
    3 min walk - 0.2 miles
  • A marina with boats, a bridge, and a city skyline in the background.
    Princes Wharf
    3 min walk - 0.2 miles
  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    6 min walk - 0.4 miles
  • A cityscape with a prominent tower, traffic lights, and buildings.
    SkyCity Casino
    6 min walk - 0.4 miles
  • Queen Street Shopping District
    2 min walk - 0.1 miles

Getting around

  • Auckland Britomart Station
    6 min walk
  • Gaunt Street Tram Stop
    12 min walk
  • Auckland Intl. Airport (AKL)
    28 min drive

Restaurants

  • Ronnie's Cafe & Bakery
    2 min walk
  • The Shakespeare Brewery & Hotel
    2 min walk
  • Trivet
    1 min walk
  • Up Cafe
    1 min walk
  • QF Tavern On Queen Street

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (NZD 70 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; NZD 50 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Forum
  • Kureta
  • Trivet

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,952 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.10 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 50 per person
  • Covered valet parking fee: NZD 70.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does JW Marriott Auckland have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is JW Marriott Auckland pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for NZD 70.00 per night. Limited spots are available.

What time is check-in at JW Marriott Auckland?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at JW Marriott Auckland?

Check-out is at 11 AM.

Where is JW Marriott Auckland located?

Located in Auckland Central Business District, this luxury hotel is within a 5-minute walk of Queen Street Shopping District and Coast-to-Coast Walkway. Auckland Ferry Terminal and Sky Tower are also within 10 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

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Reviews

JW Marriott Auckland Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 131 out of 179 reviews
Rating 8 - Good. 22 out of 179 reviews
Rating 6 - Okay. 17 out of 179 reviews
Rating 4 - Poor. 6 out of 179 reviews
Rating 2 - Terrible. 3 out of 179 reviews

Reviews

Verified review

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff was very attentive and would definitely stay there again
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Tapiwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Clean, friendly staff and everything was close by, given the location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness
Great staff and location is great too !!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

aazam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the cleanest and best hotels I’ve ever stayed at. It’s located in the city center, the room was spacious and very clean, and the staff were extremely kind and helpful. Overall, it was a really great experience.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.Friendly we throughly enjoyed our stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alonzo

Liked: Cleanliness, amenities, property conditions & facilities
Great service, staff and amenities.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Lologa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean rooms staff was friendly and helpful
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable and spotlessly clean room; helpful staff; convenient location; and impressive buffet breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ARNAUD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, so is the location. Thanks to the staff and the concierge
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Lovely room and first class service.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The entire team was so accommodating and welcoming
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Adekemi Folasade Adelakun-

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was amazing and very attentive. Rooms were clean. Breakfast can improve it was the same thing everyday, and it was cold. Other than that, it was a 5 star experience.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ervis

Liked: Cleanliness, amenities, property conditions & facilities
Staff, room, breakfast, location, cleanliness evrything was simply excellent
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
Our room was comfortable. The staff members that we encountered were pleasant and professional. Breakfast was excellent. The hotel is very well located.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Tasneem

Liked: Cleanliness, property conditions & facilities
Quick check in, spacious room, clean & very efficient & friendly staff 😎
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great staycation, excellent location and the little one loved the pool!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ropeti E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how all the staff were friendly, helpful, knowledgeable of surrounding area.
Stayed 11 nights in Aug 2025
Verified review

10/10 Excellent

Bertha

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were so nice and helpful. The room was amazing. Great location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Our stay at the JW Marriott Auckland was very good. Room was clean, beds comfortable, and the hotel staff assisted us with all of our transportation needs. The location is wonderful, within walking distance to the CBD and harbor area. Highly recommend.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
this is a great place to stay in central city AKL
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Muneam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome accommodation’s & a very friendly & efficient staff. A wonderful experience!!! Highly recommend staying at this hotel.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
lovely, large, clean room, great buffet breakfast, helpful friendly staff, especially Front Office Mgr. Kristina Kretschmer, the Concierge during the day, the woman who was the bell captain, and one of the wait staff at breakfast, a dark-haired young woman from Chile, Santiago I think.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Got upgraded and the staff was extremely helpful and friendly
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
We always love our stay here! Beautiful rooms, great size, and we love the sauna.
Stayed 1 night in Jun 2025