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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

A reception area with a glass wall, a reception desk, a seating area with chairs, and a decorative wall with a clock. - Best Western Atlanta Cumberland/Galleria Hotel (Smyrna)
A modern kitchen with grey cabinets, a large island, and a coffee machine. - Best Western Atlanta Cumberland/Galleria Hotel (Smyrna)
A modern living room with a fireplace, sofas, and a coffee table. - Best Western Atlanta Cumberland/Galleria Hotel (Smyrna)
A modern interior with a seating area, a fireplace, and a kitchen area with cabinets and a television. - Best Western Atlanta Cumberland/Galleria Hotel (Smyrna)
A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall. - Best Western Atlanta Cumberland/Galleria Hotel (Smyrna)
You can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Best Western Atlanta Cumberland/Galleria Hotel. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym and a business center.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Work Desk, Mini Fridge

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible-1 King, Mobility Accessible, Communication Assistance, Walk in Shower, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Smyrna, Best Western Atlanta Cumberland/Galleria Hotel is near a metro station. The Battery Atlanta and Cumberland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chattahoochee River and Centennial Olympic Park. Consider Coca-Cola Roxy Theater for a night out, and don't miss Six Flags Over Georgia, a top local attraction. Visit our Smyrna travel guide
Map
1200 Winchester Parkway, Smyrna, GA, 30080

What's nearby

  • A shopping mall with stores like Macy's, H&M, and China Bistro.
    Cumberland Mall
    4 min drive - 3.4 miles
  • A baseball stadium with a large field, seating areas, and a scoreboard.
    The Battery Atlanta
    4 min drive - 4.1 miles
  • The Cobb Galleria Centre building with a landscaped garden in front.
    Cobb Galleria Centre
    4 min drive - 4.3 miles
  • A baseball stadium with a statue of a baseball player and the name "PHIL NIEKRO" on a base.
    Truist Park
    5 min drive - 4.3 miles
  • Coca-Cola Roxy Theater
    5 min drive - 4.3 miles

Getting around

  • Bankhead Station
    23 min drive
  • Atlanta Peachtree Station
    25 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL)
    33 min drive

Restaurants

  • RaceTrac
    3 min drive
  • Starbucks
    6 min walk
  • Jim 'N Nick's Bar-B-Q
    3 min drive
  • US Cafe
    3 min drive
  • Zama Mexican Cuisine
    7 min walk

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria
Cumberland
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.0 out of 10, Good, 830 reviews
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Atlanta Cumberland/Galleria Hotel have a pool?

Yes, this property has an outdoor pool.

Is Best Western Atlanta Cumberland/Galleria Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Atlanta Cumberland/Galleria Hotel?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Atlanta Cumberland/Galleria Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Atlanta Cumberland/Galleria Hotel located?

Situated in Smyrna, this hotel is 2.5 mi (4.1 km) from Chattahoochee River and within 6 mi (10 km) of Cobb Galleria Centre and The Battery Atlanta. Truist Park and Cumberland Mall are also within 6 mi (10 km).

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Reviews

Best Western Atlanta Cumberland/Galleria Hotel Reviews

7.2

Good

7.0

Cleanliness

6.8

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1471 reviews
Rating 8 - Good. 314 out of 1471 reviews
Rating 6 - Okay. 194 out of 1471 reviews
Rating 4 - Poor. 148 out of 1471 reviews
Rating 2 - Terrible. 236 out of 1471 reviews

Reviews

Verified

8/10 Good

Terza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, free parking and complimentary breakfast. You can’t beat that for the affordable price.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Truist Park. Clean and priced fairly.
Stayed 2 nights in Jul 2026
Verified

2/10 Terrible

Noelle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and very helpful.
Stayed 1 night in May 2026
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Coin laundry was not working. Otherwise rooms were clean and well setup. Check-in and check-out were easy. Good customer experience.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and room
Stayed 1 night in May 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Regular breakfast with waffle maker, omelette and sausage and hasbrowns. Nice and clean lobby. Room was clean and quiet.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Jami

Liked: Cleanliness, staff & service
A clean, safe, and accessible place to rest
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Janice

Liked: Staff & service, amenities
Disliked: Cleanliness
Great Breakfast and friendly breakfast host. Room mildew smelling and just moist. Not the cleanest. Hallways smelled horrible, like cigarettes and weed and mildew. You just get what you pay for. Will do in a serious bind.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went smooth; got to room and 2 nice comfortable beds- loved the shades and blinds. In lobby they offered water with lime, refreshing: had an excellent breakfast- coffee wasn’t good, to strong, brought my own pot, coffee and we were set. Location excellent for us. We stayed with them May 31 and again on June 7, and we requested same room and they gave it to us: we’ll be back next time we are traveling through Smyrna.
Stayed 1 night in Jun 2026
Verified

8/10 Good

PANKAJ

Liked: Cleanliness, staff & service
Very convenient location. Easy check in & checkout process.Best thing about this hotel is extremely nice, efficient & highly professional staff at the concierge & Breakfast area. Breakfast was ample & good We had to change the number of days we stayed at this hotel because of family emergency & concierge staff were very understanding & refunded the money to Expedia at checkout time as we had booked through them. We even got receipt from hotel to that effect Despite this Expedia did not refund stating first time that they were unable to contact hotel & second time stated the hotel denied & wouldn’t be able to refund us. we personally had reconfirmed from the Hotel& contacted Expedia 3rd time to contact hotel. This time it was successful. Host concierge staff was extremely helpful & we appreciate his professionalism assistance in securing our refund.
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Robby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well stocked with towels,and coffee maker, etcetera.. Staff was attentive and helpful. Only drawback was weak WiFi. Otherwise excellent
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lakysha

Liked: Cleanliness
Very clean Very good customer service and care
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Madeline

Liked: Staff & service
Room was okay, WiFi went out but not their fault storms fault, staff was super nice tho
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice the stuff was great the breakfast on a scale from 1 to 10 i give it a 4 and the lady that serve the Breakfast she in the wrong place of work she need to work for the police or security for the hotel parking was great thank you
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Parking was great. The front desk got us checked in quickly. The building and rooms are old. The carpets need to be changed and there is general wear and tear all over. Ex: stains on the chair in our room. The springs in our bed poked up and made noises when we rolled over. The breakfast was okay. The coffee is very weak.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, affordable, near all local restaurants, and shopping malls.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Charles

Liked: Property conditions & facilities
Staff was great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, property conditions & facilities
Always clean courteous and respectful. Great breakfast too
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities
for the price and how the hotal was.. it's a win.. clean and quiet
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, property conditions & facilities
My go-to property when I stay in Atlanta. It’s reasonably priced, clean, quiet and the staff is friendly. They have a solid selection of breakfast including non-port meat and waffles. The gym is clean and the treadmill helps you get your blood circulating to start the day.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lorinda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant. The room met my needs. I would consider staying there again.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Emanuel

Disliked: Property conditions & facilities
Breakfast time needs to be clarified and the rooms should look like the brochure but it was clean.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
I was preparing for worse because of all the negative reviews. Had two issues, the music in the lobby area is way too loud. And the breakfast offerings were week, plus they stop at 9, to me hotels should go to at least 930 or 10
Stayed 1 night in Mar 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Nice room big TV
Stayed 3 nights in Dec 2025