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The Arc Residence

4.0 star property

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Photo gallery for The Arc Residence

A multi-story building with a central entrance, large windows, and a symmetrical facade. - The Arc Residence (Astana)
A neatly made bed with white linens and a black throw, a bedside lamp, and a wall-mounted artwork above the bed. - The Arc Residence (Astana)
A modern kitchen with white cabinets, a built-in microwave, a coffee maker, and a dishwasher. - The Arc Residence (Astana)
A playground with seesaws and climbing structures, surrounded by flower beds and a gazebo. - The Arc Residence (Astana)
A modern living room with grey sofas, a coffee table, a chandelier, and a TV. - The Arc Residence (Astana)
Located close to Singing Fountain and Astana Arena, The Arc Residence provides a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Kitchen

Room options

About the neighborhood

Located in Astana, The Arc Residence is in the city center. Singing Fountain and Islamic Centre are notable landmarks, and travelers looking to shop may want to visit Keruen and Khan Shatyr. Looking to enjoy an event or a game while in town? See what's going on at Astana Arena. Visit our Astana travel guide
View more Apartments in Astana
Map
Mangelik El, 37, Astana

What's nearby

  • Singing Fountain
    19 min walk - 1.0 mile
  • Kazakhstan Central Concert Hall
    2 min drive - 1.5 miles
  • EXPO 2017
    3 min drive - 1.5 miles
  • Alau Ice Palace
    3 min drive - 1.5 miles
  • Astana Arena
    4 min drive - 1.7 miles

Getting around

  • Astana Railway Station
    29 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    13 min drive

Restaurants

  • Додо Пицца
    8 min walk
  • Meat&Beer
    10 min walk
  • Fuller’s Botanical Garden
    14 min walk
  • Wedrink
    12 min walk
  • Узбекский двор 8
    9 min walk

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Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Arc Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Arc Residence?

Check-in start time: 6:00 AM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Arc Residence?

Check-out is at noon.

Where is The Arc Residence located?

Located in Yesil District, this apartment building is 1 mi (1.6 km) from Singing Fountain and within 3 mi (5 km) of Astana Arena and Keruen. Bayterek Tower and Islamic Centre are also within 3 mi (5 km).

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Reviews

The Arc Residence Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

Verified review

8/10 Good

QQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Apartment near Expo

Nice and new apartment near Expo 2017 site area. Staff from APT are all friendly and can speak English and Chinese.
Stayed 25 nights in Nov 2017
Verified review

10/10 Excellent

Miruyert

Liked: Cleanliness, room comfort, communication

Чистота и комфорт

Идеальные аппартаменты для проживания с семьей, есть все необходимое для жизни, посуда, сушилка, гладильные принадлежности, полотенца. Чистота на уровне. Прекрасный район, выход В парк. Рекомендую к проживанию в Астане.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat das freundliche Personal und Sauberkeit gefallen. Es war alles drin im Zimmer/ Appartment was man braucht.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great apartment withe all the home comforts. Very warm rooms even with only one radiator on in winter. Let me check in much earlier than 2pm which was a lifesaver as it was -15c.
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Kzmom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at The Arc Residence. When we checked in, our room hadn't been cleaned. There was a bit of miscommunication between the cleaning staff. I let the front desk know and a cleaning crew immediately came to the apartment and cleaned it very well. There was not a remote for the AC unit in the apartment. The front desk person brought one to the apartment and showed me how to use it. The apartment was very comfortable and quiet. We would definitely stay at The Arc again.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no phone connection to reception area. Location is good.. Even I arrive early in the morning they gave me a room without asking more money or wait till 14.00... stg
Stayed 1 night in May 2019
Verified review

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Впечатление о апартаментах

Апартаменты очень понравились, уютно! Не понравилось лишь то, что полотенец и туалетных принадлежностей лежало на одного, а зубной набор на двоих. Чисто, просторно, самое главное, комфортно
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Alexey

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Shahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2019
Verified review

10/10 Excellent

Erkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified review

8/10 Good

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019