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Alatau Hotel

Property class: 3.5

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Photo gallery for Alatau Hotel

A lobby with a reception desk, a staircase, a fountain, and a seating area. - Alatau Hotel (Astana)
Creator video - submitted by Daulet
A dining area with checkered flooring, multiple tables, and chairs. - Alatau Hotel (Astana)
A rectangular swimming pool with a blue tiled border, surrounded by brown tiles, and two metal ladders on the left side. - Alatau Hotel (Astana)
A neatly made bed with a red blanket, wooden headboard, and two bedside tables with vases. - Alatau Hotel (Astana)
At Alatau Hotel, you can look forward to free cooked-to-order breakfast, a coffee shop/cafe, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a nightstand, a vase with a plant, and a painting on the wall.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room

A neatly made bed with a red blanket, wooden headboard, and two bedside tables with vases.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Almaty District, a neighborhood in Astana, is home to Alatau Hotel. Schoolchildren's Palace and National Museum of the Republic of Kazakhstan are cultural highlights, and some of the area's attractions include President's Culture Centre and Ailand. Ailand Ferris Wheel and Nur-Alem Sphere are also worth visiting. Visit our Astana travel guide
Map
Zhaidarman per. 3, Astana, 020000

What's nearby

  • Schoolchildren's Palace
    7 min walk - 0.4 miles
  • Embassy of the United States, Astana
    16 min walk - 0.9 miles
  • Hazret Sultan Mosque
    17 min walk - 0.9 miles
  • Palace of Independence
    3 min drive - 1.5 miles
  • Palace of Peace and Reconciliation
    3 min drive - 1.2 miles

Getting around

  • Astana Railway Station
    26 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    29 min drive

Restaurants

  • Додо Пицца
    6 min walk
  • Al Qasr (The Terrace)
    7 min walk
  • Паб Chalet
    8 min walk
  • Focuscoffee
    4 min walk
  • We Drink
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends
  • A coffee shop/cafe

Restaurants on site

  • Alatau

Things to do

  • 24-hour pool access
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 3500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Alatau Hotel have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

Is Alatau Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alatau Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Alatau Hotel?

Check-out is at noon.

Does Alatau Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 3500 per vehicle applies.

Where is Alatau Hotel located?

Located in Almaty District, this spa hotel is within 1 mi (2 km) of Schoolchildren's Palace, Embassy of the United States, Astana, and Hazret Sultan Mosque. Palace of Peace and Reconciliation and Palace of Independence are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

8.6

Excellent