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Holiday Inn Ashford Central by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Ashford Central by IHG

A sunlit room with a high ceiling, large windows, and a fire exit sign. - Holiday Inn Ashford Central by IHG (Ashford)
A Holiday Inn with a traditional architectural style, featuring a prominent sign, a covered entrance, and a bench in front. - Holiday Inn Ashford Central by IHG (Ashford)
A traditional building with a conservatory, outdoor seating, and a brick facade. - Holiday Inn Ashford Central by IHG (Ashford)
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains. - Holiday Inn Ashford Central by IHG (Ashford)
Point of interest - Holiday Inn Ashford Central by IHG (Ashford)
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Holiday Inn Ashford Central by IHG. The on-site international cuisine restaurant, The Junction Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Room

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room

Standard Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a wooden headboard, two white pillows, a framed abstract painting, bedside lamps, and a telephone on a wooden nightstand.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Room

Premium Room, 1 Double Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room

Room, 1 Double Bed, Accessible

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Ashford, Holiday Inn Ashford Central by IHG is in a rural area. The area's natural beauty can be seen at Kent Downs and Hothfield Heathlands Nature Reserve, while Ashford Museum and Arden Theatre are cultural highlights. Hollywood Bowl and Imagine Play Centre are also worth visiting. Visit our Ashford travel guide
Map
Canterbury Road, Ashford, England, TN24 8QQ

What's nearby

  • Cineworld Ashford
    11 min walk - 0.6 miles
  • Ashford Museum
    19 min walk - 1.0 mile
  • St Mary The Virgin Church
    19 min walk - 1.0 mile
  • Hollywood Bowl
    19 min walk - 1.1 miles
  • Conningbrook Lakes Country Park
    4 min drive - 1.9 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station)
    4 min drive
  • London (SEN-Southend)
    95 min drive

Restaurants

  • The County Hotel (Wetherspoon)
    15 min walk
  • Domino's Pizza
    12 min walk
  • Horizon
    18 min walk
  • The Bybrook Barn
    2 min walk
  • McDonald's
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bybrook Tavern
  • The Junction Restaurant

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after regular check-in hours can ring the bell at the front doors to gain access to the hotel.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Ashford Central by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ashford Central by IHG?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Ashford Central by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Ashford Central by IHG located?

Situated in a rural location, this hotel is within 1 mi (2 km) of Cineworld Ashford, Ashford Museum, and Hollywood Bowl. Conningbrook Lakes Country Park and Ashford Designer Outlet are also within 2 mi (3 km). Ashford International Station is 23 minutes by foot and Ashford, England, UK (QDH-Ashford Intl. Train Station) is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Ashford Central by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 240 out of 725 reviews
Rating 8 - Good. 313 out of 725 reviews
Rating 6 - Okay. 105 out of 725 reviews
Rating 4 - Poor. 41 out of 725 reviews
Rating 2 - Terrible. 26 out of 725 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
10 x better than last time we stayed, having been refurbished. Clean room, really comfortable bed and an average shower.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nicely decorated. AC wasn’t working and it was very hot during our stay so they provided a fan. Breakfast was excellent and we appreciated the reception staff’s restaurant recommendation - it was perfect. Would definitely stay again.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel was in very poor condition and needs totally renovation, the staff were helpful
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Overnight stay for euro tunnel which was perfect as 20 mins away. However, hotel going through a much needed refurb. Room was okay but the bed was softer than a marshmallow. Food was good though in restaurant and the girl serving was extremely polite and lovely.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The place looks very tired and run down. Room was clean and the shower was good, but that's about the only positive.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although the welcome wasn't great the hotel itself was good. Clean in most areas, nice new bar area and a decent room.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Refurbishments are well advanced and a making a big difference to the hotel. However some of the finishing of the work seems rather poor. All in all, not quite up to the usual Holiday Inn standard. Bring your own shower gel?
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Free parking supplied whilst staying
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night before leaving for an early start to Le Shuttle. Air con unit had broken so they offered to put a fan in the room. Would definitely stay here again before an early travel. Room was comfortable. I can't comment on food as we didn't eat there but If you don't fancy the food there then Harvester is just across the road. Very friendly staff. Would stay here again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main areas newly decorated, room itself was quite worn out. Booked online as an air-conditioned room, but the temperature gauge on the aircon wouldn't change, so a bit of a warmer night than hoped. Staff on the front desk very pleasant.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Hotel is undergoing renovation and I was in a room that presumably has not yet been renovated. Cleanliness wasn't great, and I had asked for the room to be configured as a double but was given a twin which was unfortunately unable to change. Was fine for a night for the purposes I needed it but wouldn't stay again.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go to this hotel it’s not run at all well manger has no idea took the cost of my room 3 times and 2 weeks on I’m still struggling to get the money back it’s a very badly run hotel the rooms need decorating and that was the case half finished terrible
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning not working on hottest day, no sleep due to the heat. No regular coffee in the room only decaf.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness
They didn’t have any crisps
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel for work and experience lots of hotels, is is by far the worst one I have stayed in for a long time. Unclean, room clearly not even hoovered, walls dirty in room and corridors, smells a mix of damp and smoke. IHG should be ashamed of this hotel, I regularly use your services in the north east and not had a bad experience yet…. This property needs serious attention quickly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Very convenient and clean nice basic hotel
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I read a lot of reviews ahead of time, so was worried - but honestly, The Holiday Inn in Ashford was really perfect for me this weekend - and I am a pretty harsh critic. I was working nearby, and the combination of the incredibly helpful and kind staff, the renovated room and very comfortable bed, the working (albeit I couldn’t change the temperature) air conditioning, the nice shower…. It was everything I needed and I wouldn’t hesitate to recommend it to anyone else. Because of the renovations, I didn’t have a fridge, a safe, or any water, but I believe that will be remedied soon, and the bar were only too happy to give me ice and water. Also, thanks to other reviews, I knew to ask if it was possible to have a renovated room, which they gave me, and I think that made a big difference.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
One night stay with dogs before an early tunnel to France the next morning. Staff were friendly if inexperienced but the hotel is really tatty. Scruffy carpet, doors with frayed bottoms and patches where finger panels used to be. Paintwork peeling and air con which was ineffective and couldn’t alter the temperature. We were told this was because of maintenance works. Staff provided fans but this really isn’t good enough. God knows what it was like during the heat wave. Didn’t have breakfast as leaving really early.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uk road trip

Staff were nice, rooms clean nice breakfast and plenty car park spaces
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent overnight stop over
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking large clean room, corridors a little dated and twist and turn for ages, staff friendly, excellent sleep would defo stay here again
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Staff & service

Gluten free diet catered for .

Our stay was very comfortable, and pleased to see dietary requirement catered for at breakfast .
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay close to Ashford .

Very good,all staff from reception to cleaners very polite and cheerful and helpful. The room was really comfortable and spacious. The dining room was lovely,the breakfast selection was excellent and very tasty. We shall be visiting the area again in late November early December for about a week and will definitely book again with you.
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick in & out

Short distance to Eurotunnel Best fish & chips I ever had
Stayed 1 night in Oct 2022