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Comfort Inn Biltmore West

Property class: 2.5

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Photo gallery for Comfort Inn Biltmore West

A modern lobby with a stone fireplace, comfortable seating, and a large TV screen. - Comfort Inn Biltmore West (Asheville)
A reception area with a dark wood panel counter, a large mirror, and recessed lighting. - Comfort Inn Biltmore West (Asheville)
A hotel room with a bed, bedside tables, a desk with a computer, and a TV. - Comfort Inn Biltmore West (Asheville)
A hotel breakfast area with a self-service station, a refrigerator, and a coffee machine. - Comfort Inn Biltmore West (Asheville)
A gym with stationary bikes, a treadmill, and a bench. There are three framed pictures on the wall. - Comfort Inn Biltmore West (Asheville)
Located close to WNC Farmers Market and Asheville Outlets, Comfort Inn Biltmore West provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with white linens and brown headboards. There is a bedside table with a lamp and a phone.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(98 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden nightstand, a desk, a chair, and a lamp.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a red throw blanket, and two wall-mounted lamps.

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a blue armchair, a small table, and two bedside lamps.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, wooden headboards, bedside lamps, and a carpeted floor.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, wooden headboards, white bedding, a brown throw blanket, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in West Asheville, a neighborhood in Asheville, Comfort Inn Biltmore West is near the airport and in the mountains. WNC Farmers Market and Asheville Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pisgah National Forest and Biltmore Estate. Consider The Orange Peel for a night out, and don't miss North Carolina Arboretum, a top local attraction. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like hunting and ziplining nearby. Visit our Asheville travel guide
Map
15 Crowell Rd, Asheville, NC, 28806

What's nearby

  • A calm river surrounded by dense green foliage and trees.
    French Broad River
    4 min drive - 3.9 miles
  • A commercial building with a green facade and a sign that reads "Viva Bradley."
    Asheville Outlets
    4 min drive - 4.4 miles
  • Center for Spiritual Living
    4 min drive - 3.1 miles
  • WNC Farmers Market
    4 min drive - 4.2 miles
  • Bob Lewis Ballpark
    5 min drive - 2.5 miles

Getting around

  • Asheville Regional Airport (AVL)
    15 min drive

Restaurants

  • Chick-fil-A
    2 min drive
  • McDonald's
    9 min walk
  • Galactic Pizza
    6 min drive
  • Cracker Barrel
    2 min walk
  • Starbucks
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 24.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Comfort Inn Biltmore West have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Inn Biltmore West pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 24.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn Biltmore West?

Check-in start time: 3 PM; Check-in end time: 7 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Comfort Inn Biltmore West?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Comfort Inn Biltmore West located?

Located in West Asheville, this hotel is within 6 mi (10 km) of WNC Farmers Market, Asheville Outlets, and Downtown Market Asheville. Pisgah National Forest and The Orange Peel are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn Biltmore West Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 545 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

Verified review

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was very friendly and helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ramkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staffs. Breakfast was good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night during traveling to the Smoky Mountains.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, quiet, clean, and comfortable. Breakfast was standard, but good, eating area clean and well stocked.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, Room was clean and there was a good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
Room was very nice, breakfast was good, and we appreciated the real friendliness of the staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were absolutely comfortable for a quick overnight. I would not ever hesitate to stay here again. Thank you so much.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Good location too for our trip! Updated and friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except no remote for the TV. Had to change channels the old fashion way. Room was very clean and breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

J.

Friendly staff, great location, comfy beds, nice breakfast
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Pranay

Liked: Staff & service, property conditions & facilities
Fresh breakfast
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Casey

Liked: Staff & service
Disliked: Property conditions & facilities
No indoor pool no hot tub, not in the best area, the pics do not reflect this hotel at all. The staff were nice though.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and comfortable beds
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vonda

Liked: Cleanliness, amenities
Clean, updated and very comfortable bed and pillows.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Deidre

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is old but clean. The breakfast was old and rotten fruit. The staff was nice.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional. She was very welcoming, knowledgeable about the area, offered to arrange an Uber if needed... she was just great! Room was clean & updated and bed & pillows were super comfortable. We enjoyed our one night stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is off of the main road, but accessible as a main artery to where ever in Asheville, NC you need to go. The room was spotless, bathroom polished, and there was no smell of smoke. It was a true nonsmoking room. The bed had clean fresh linens on it. The breakfast was well laid out and flavourful. Staff were very friendly. Parking was easy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

yelena

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel clean, bed comfortable staff friendly .Definitely will recommend to stay there.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quality accommodations.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jennifer

Liked: Property conditions & facilities
Oddly placed building, tucked behind a red roof and not good signage to get to the hotel. Quiet and clean. Super nice evening desk lady.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Feb 2026