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Natron Palace Hotel

Property class: 3.5

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Photo gallery for Natron Palace Hotel

A multi-story building with balconies and lit windows, surrounded by other buildings. - Natron Palace Hotel (Arusha)
A dining area with round tables, white tablecloths, and chairs with white covers. There are ceiling lights and a window with curtains. - Natron Palace Hotel (Arusha)
An elevator, a wooden door labeled "POWER ROOM," a wicker basket, and a vase with dried plants. - Natron Palace Hotel (Arusha)
A bedroom with a bed, a sofa, a wooden table, and curtains. - Natron Palace Hotel (Arusha)
A multi-story building with balconies, a sign for a Carlsberg Service Centre, and a visible ITEL mobile sign. - Natron Palace Hotel (Arusha)
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Natron Palace Hotel. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, Non Smoking, City View

A room with a bed, a sofa, a wooden coffee table, a television, and a cabinet.

Executive Room, Non Smoking, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, City View

A hotel room with a bed, a window with curtains, a view of the city, and a balcony with chairs.

Deluxe Room, Non Smoking, City View

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a TV on a wooden cabinet, a desk with a chair, and a window with curtains.

Standard Single Room

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A neatly made bed with a wooden headboard, two bedside tables with a telephone, and wall-mounted lights.

Standard Double Room

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a wooden desk, a television, two beds with red headboards, a patterned rug, and a window with yellow curtains.

Standard Twin Room

  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room DELUXE

Desk, laptop workspace, WiFi (free), individually furnished

Room DELUXE

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room EXECUTIVE

Desk, laptop workspace, WiFi (free), individually furnished

Room EXECUTIVE

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Desk, laptop workspace, WiFi (free), individually furnished

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Arusha is home to Natron Palace Hotel. Arusha Golf Course and Lake Duluti are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Natural History Museum and Cultural Heritage Centre. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Arusha travel guide
Map
Livingstone Street, Arusha, 15473

What's nearby

  • Sheikh Amri Abeid Memorial Stadium
    5 min walk - 0.3 miles
  • Arusha Declaration Monument
    7 min walk - 0.4 miles
  • Maasai Market and Curios Crafts
    15 min walk - 0.8 miles
  • Arusha Clock Tower
    17 min walk - 0.9 miles
  • Arusha International Conference Centre
    18 min walk - 1.0 mile

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.)
    73 min drive

Restaurants

  • Kaffé Koffee Arusha
    7 min walk
  • The Chinese Dragon
    4 min drive
  • The Pillars
    9 min drive
  • Artisan Cofee
    13 min drive
  • The Hub
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Natron Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Natron Palace Hotel?

Check-in start time: 11:00 AM; Check-in end time: midnight.

What time is check-out at Natron Palace Hotel?

Check-out is at 11 AM.

Does Natron Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Natron Palace Hotel located?

Situated in Arusha, this hotel is within a 10-minute walk of Sheikh Amri Abeid Memorial Stadium and Arusha Declaration Monument. Arusha Clock Tower and Arusha International Conference Centre are also within 1 mi (2 km).

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Reviews

Natron Palace Hotel Reviews

6.4

6.4

Cleanliness

6.4

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 5 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

Reviews

Verified review

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, reasonable pricing, courteous staff
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

lynda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Some of the staff were nice,others not so much .the room was not clean enough. The bathroom had no shower curtain and as a result the whole place got wet when I took a bath. Pillows were stained and filthy. No aircondition or fan and as a result a standing fan was requested. Window Net in the room was torn.
Verified review

4/10 Poor

Zuzana

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception didn't have any Internet when we arrived and couldn't find our booking. We got one smelly rum with really small bathroom. Noise from the street was horrible, no sleep for 2 nights
Stayed 2 nights in Nov 2021
Verified review

4/10 Poor

Pedro

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic room okay for 1 night

Room is not sound proof at all, so you sleep with street noise. Rooms are old/ furniture outdated with floor and toilet very clean :-) However, bed clothing is full of old dirty stains (eg rust), so it’s not the best thing to visualize where you will sleep. :(( Breakfast was a pleasant surprise :))
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The hotel is situated in the city centre, just next to the bus station and close to the central market area. It is very clean and staff is friendly. The rooms affordable and comfortable. The breakfast is delicious. Best value for money in Arusha. Be aware that internet password is changed every day. In conclusion, very happy with my stay in this hotel and that is why second time decided to stay here.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

MB

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Für Übernachtung vor Start der Safari OK - mehr nicht. Wir haben das Hotel vor Start der Safari und Wanderung zum Kilimandscharo gewählt. Es sollte recht zentral in Arusha liegen. Es macht nicht den sichersten Eindruck - wie wir vor Ort festgestellt haben. Zimmer ist sehr klein - man hat nichtmal Platz für zwei Koffer. Möbel dolle verwohnt und es riecht. Bett war sauber, aber dennoch hatten wir unseren Bettenschutz dabei, weil wir uns da so nicht reinlegen wollten. Bad noch kleiner als klein. Kein Duschvorgang. Unwohlfaktor war groß. Alles sehr hellhörig - man hört alles. Hotelgäste, Fahrstuhl und morgens den Hahn und/oder den Aufruf zum Gebet. Fahrstuhl fällt regelmäßig wegen Stromausfall aus - Gott sie Dank gibt es Treppen. Frühstück im Preis mit drin - war OK und ausreichend. Personal war, sofern sie uns auf englisch verstanden haben, freundlich.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Fair overall but needs bathroom curtains

Service is good. But it's next to a high rise which have a very good view of you using toilet, shower.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Room comfort
Good location next to the bus station, so you can watch what's going on around. However, the location is very busy throughout the day even though the windows in the room are closed. Wifi worked only at the reception during our stay. The room was small and the bed quite uncomfortable.
Verified review

8/10 Good

Mr D A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent, budget hotel.

A decent, budget hotel in a central location. It has a good bar and restaurant. The breakfast is of good quality. with a
Stayed 1 night in Feb 2018
Verified review

8/10 Good

satish

Nice to stay there

It was good to stay in this hotel. Good location and hospitality.
Stayed 1 night in Jun 2017
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

arusha

When we arrived : no booking and they said that we didn't pay despite our booking voucher ! They were not aware that we can book through hotels.com and it was a problem even for the manager. We had to insist to get our room (fully paid by credit card) and they disturbed us many times making pressure because they wanted a second payment ! Very small bathroom and very noisy.
Verified review

6/10 Okay

Isabel

Stayed 1 night in Aug 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2018