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Hotel FRANQ

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Photo gallery for Hotel FRANQ

A grand lobby with marble columns, a central seating area, and a staircase leading to an upper level. - Hotel FRANQ (Antwerp)
A modern interior with a wooden floor, a red chair, and a patterned ottoman. - Hotel FRANQ (Antwerp)
A courtyard with a brick building, outdoor seating, and a stone pillar. - Hotel FRANQ (Antwerp)
A bar area with shelves of liquor bottles and glasses. - Hotel FRANQ (Antwerp)
A spacious lobby with marble columns, a central seating area with sofas and ottomans, and a large arched ceiling. - Hotel FRANQ (Antwerp)
Luxury
4.0 star property
9.4

Exceptional

Historic elegance in Old Town

Housed in a former bank, this historic hotel features elegant architecture near Antwerp's town square. A Michelin-starred restaurant serves exceptional cuisine with a welcome glass of Prosecco. Luxurious rooms offer comfort after exploring the nearby Diamond District and shopping areas.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room (Small)

A hotel room with a bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Classic Room (Small)

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

A hotel room with a bed, a nightstand with a lamp, a wall-mounted shelf with papers, and a patterned ottoman.

Classic Room

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside lamps, a framed picture on the wall, and a wooden ceiling beam.

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

A hotel room with a bed, bedside tables, a lamp, and a chair.

Luxury Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a wall with framed pictures.

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Cosy Room

A hotel room with a large bed, two wall-mounted lamps, and a framed picture on the wall.

Cosy Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Old Town, a neighborhood in Antwerp, Hotel FRANQ is near the airport and near a metro station. Antwerp Flea Market and Port of Antwerp are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Antwerp Zoo and National Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at Lotto Arena or Sportpaleis. Visit our Antwerp travel guide
Map
Kipdorp 10-12, Antwerp, 2000

What's nearby

  • A historic building with a central statue and multiple flags.
    Antwerp Market Square
    6 min walk - 0.4 miles
  • A nighttime view of a historic cathedral with intricate architecture, illuminated by street lamps.
    Cathedral of Our Lady
    6 min walk - 0.4 miles
  • A historic building with ornate architecture, a prominent clock tower, and a statue in the foreground.
    Antwerp City Hall
    7 min walk - 0.4 miles
  • University of Antwerp
    3 min walk - 0.2 miles
  • Green Square
    5 min walk - 0.3 miles

Getting around

  • Antwerp Port House Tram Stop
    5 min drive
  • Antwerp Central Station
    15 min walk
  • Antwerp (ANR-Antwerp Intl.)
    23 min drive

Restaurants

  • Sapphire Bistro
    3 min walk
  • Cat Café
    4 min walk
  • Fiera
    2 min walk
  • Satay
    1 min walk
  • Hotel Franq
    1 min walk

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Sapphire House Antwerp, Autograph Collection
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 292 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 36 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FRANQ
  • FRANQ Bar

Things to do

  • Bicycle storage
  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 30 for adults and EUR 16 for children
  • Airport shuttle fee: EUR 90 per room (one-way)
  • Covered self parking fee: EUR 36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Is Hotel FRANQ pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 36 per night. Limited spots are available.

What time is check-in at Hotel FRANQ?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel FRANQ?

Check-out is at noon.

Does Hotel FRANQ provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per room applies.

Where is Hotel FRANQ located?

Located in Old Town, this luxury hotel is steps from St. Carolus Borromeus Church and Rockox House. St. James's Church and University of Antwerp are also within 5 minutes. Antwerp Central Station is 15 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel FRANQ Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 194 out of 282 reviews
Rating 8 - Good. 70 out of 282 reviews
Rating 6 - Okay. 16 out of 282 reviews
Rating 4 - Poor. 2 out of 282 reviews
Rating 2 - Terrible. 0 out of 282 reviews

Reviews

Verified review

10/10 Excellent

Drea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean, helpful staff. Very convenient location close to the historic center while still being quiet
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities
Hotel Franq is my first choice when I am in Antwerp—a small, beautiful, and tastefully decorated boutique hotel with excellent service. The rooms are very nice and clean, and very quiet for a hotel in the city center.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with helpful and friendly staff
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with great staff.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with superb staff and rooms
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again

Excellent stay. Very welcoming staff and very helpful. Great central location.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Ricky

Liked: Staff & service
Netta was really helpful Beautiful hotel and great location
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. EXCELLENT restaurant.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Rachel

A lovely hotel. Centrally located and I had a nice big room.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Wessel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Great staff, room was spacious and good. Comfy bed. Really close to everything.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic Hotel

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Carl Hou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful heritage hotel with great service!

The location is great , close to most of the sightseeing spots, but in a quiet location! Also, this hotel itself is full of beautiful history for you to explore! All the staffs are friendly and helpful, especially, the girl in the front desk, Marianne , who help me to book all the great restaurants during my stay!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good choices for breakfast. Constructing work in front of the hotel.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay!

Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort

Excellent hotel in a great location

Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and great location

Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The most wonderful welcome I've had at a hotel. Staff were friendly and helpful throughout our stay Room was comfortable, bed sensational and shower top notch Breakfast was incredible! Wonderful, small but perfectly formed, fresh buffet with pastries straight out the restaurant oven, and cooked to order eggs Would come back
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Shahrooz

Liked: Room comfort
Disliked: Property conditions & facilities

Fine

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Had a lovely night here on our Belgian tour. Couldn’t fault the hotel - great room, clean bathroom and good shower. Central location too. Road works outside the hotel but had no effect on our stay and didn’t notice any noise. Lovely touch was the glass of Prosecco on arrival.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Stayed 2 nights in Aug 2024