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Swissôtel Amsterdam

Property class: 4.5

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Photo gallery for Swissôtel Amsterdam

A lobby with a large mural of a historic building, two armchairs, a round table, and a wall clock. - Swissôtel Amsterdam (Amsterdam)
A hotel room with a bed, a nightstand, and a view of a canal with boats and a bridge. - Swissôtel Amsterdam (Amsterdam)
A bar area with shelves of liquor bottles, glasses, and a bartender preparing drinks. - Swissôtel Amsterdam (Amsterdam)
A hotel with a red and white flag, a sign for tours and tickets, and a flower-adorned wall. - Swissôtel Amsterdam (Amsterdam)
A modern restaurant interior with wooden tables, black chairs, and copper pendant lighting. - Swissôtel Amsterdam (Amsterdam)
Located close to Dam Square and New Church, Swissôtel Amsterdam provides dry cleaning/laundry services, car rentals on site, and a bar. Active travelers can enjoy cycling at this hotel. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a bed, a TV, a painting, and a dining area with a table and chairs.

Suite, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A neatly made bed with two pillows, a headboard, and two bedside lamps.

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with a double bed, two bedside tables, two wall-mounted lamps, and a painting on the wall.

Classic Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a round table, and a cityscape mural on the wall.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a wooden floor, and a mural of a historic building on the wall.

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room, 2 Twin Beds

Premium Twin Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding available, minibar

Premium Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Swiss, Room, 1 Double Bed

A hotel room with a large bed, a nightstand, a lamp, a window with a view of buildings and a canal, and a mural of a cityscape.

Swiss, Room, 1 Double Bed

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

A modern hotel room with a bed, white pillows, a nightstand, a lamp, a bathroom with a toilet and sink, and a cityscape mural on the wall.

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Signature Suite, 1 King Bed, City View

A hotel room with a large bed, a cityscape mural on the wall, a nightstand with a lamp, and a view of a building through the window.

Signature Suite, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Amsterdam City Centre, a neighborhood in Amsterdam, Swissôtel Amsterdam is in the entertainment district and near a metro station. BODY WORLDS Amsterdam and Rijksmuseum are cultural highlights, and some of the area's notable landmarks include Berlage Stock Exchange and Oude Kerk. Madame Tussauds and New Church are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's central location. Visit our Amsterdam travel guide
Map
Damrak 96, Amsterdam, 1012 LP

What's nearby

  • A bustling square with historic buildings, a tram, and a crowd of people.
    Dam Square
    1 min walk - 0.1 miles
  • A film strip with various movie posters, including 'Madame Tussauds'.
    Madame Tussauds
    2 min walk - 0.1 miles
  • A large historic building with a prominent clock tower and a spacious courtyard.
    Royal Palace
    3 min walk - 0.2 miles
  • A riverside walkway with pedestrians, bicycles, and historic buildings.
    Anne Frank House
    10 min walk - 0.6 miles
  • Berlage Stock Exchange
    2 min walk - 0.1 miles

Getting around

  • Dam Stop
    2 min walk
  • Amsterdam Central Station
    8 min walk
  • Amsterdam Airport Schiphol (AMS)
    34 min drive

Restaurants

  • Anantara Grand Hotel Krasnapolsky Amsterdam
    2 min walk
  • Majestic
    1 min walk
  • Starbucks
    1 min walk
  • KFC
    1 min walk
  • Café Zwart
    2 min walk

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  • All inclusive available
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  • Free WiFi
9.2 out of 10, Wonderful, 2,699 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 55 per day; reservations required; discounts available
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23.50 for adults and EUR 11.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.50 for adults and EUR 11.75 for children
  • Nearby parking fee: EUR 55 per day (984 ft away)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children over 5 years when use is made of the bedding.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Swissôtel Amsterdam pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Swissôtel Amsterdam?

Check-in start time: 3:00 PM; Check-in end time: 4 AM. Late check-in is available from noon–midnight for a fee.

What time is check-out at Swissôtel Amsterdam?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Swissôtel Amsterdam located?

Located in Amsterdam City Centre, this luxury hotel is steps from Dam Square, BODY WORLDS Amsterdam, and Madame Tussauds. New Church and Royal Palace are just steps away. Dam Stop is only a 2-minute walk and Paleisstraat Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swissôtel Amsterdam Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Jehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Amsterdam last year for our anniversary and stayed at Swissotel. It was such an amazing stay that we had to book them again for my birthday this year! The staff are very nice, special thanks to Fabrizio who's such a treat and so friendly! Will be staying at the hotel again next time we're back in Amsterdam 😊
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have travelled a fair bit, multiple times a year for many years. I do not recall staff in an hotel being so accommodating, going out of their way to be helpful. Great job!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but sufficient. A bit dated, but it was fine. Staff was very friendly and helpful. Location was perfect, but it's in a busy area, but it was the area we wanted to be in. Breakfast was okay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean quiet room. Located in the centre, easy to get to places around the city.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel, amazing location! Close to a lot of places waking distance also the rooms were big (US size) and clean. The staff was very kind helping us, they explained us where to get the Uber. I’m sure will come back on my next trip to Amsterdam. I took my kid and she really enjoyed the stay as well.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - thx Rob - appreciate your service!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very good staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel in Dam Square. Loved most of the hotel! Only negative was the extreme fishy smell when walking into the lobby on one of the days - assume it came from the kitchen/restaurant. Staff was very helpful. Bed comfortable!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swissotel Amsterdam was a lovely place to stay. So central with a tram stop right out the front, and surrounded by hundreds of amazing food vendors. Only short tram rides to museums, Albert Cuyp, the Heineken experience and Jordaan. The staff were extra lovely. The room was a great size and was well air-conditioned for hot days. Would stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a very convenient location. The attached restaurant was excellent. Staff was kind and professional. Our room was comfortable. My wife especially loved the large bathtub.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Joanne mary

Liked: Cleanliness, staff & service, amenities
Staff were amazing Room was very clean Breakfast good selection and easy walk to train
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jostein

Liked: Cleanliness, staff & service, amenities
Good room, courteous staff, hassle-free
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Tina

Great central location, easy to walk around the city , decent breakfast
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, courteous, great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay, rooms were super clean, warm and comfortable. The location is ideal and the staff were super friendly. Rob at the front desk was so kind and welcoming! Definitely recommend!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (morning and night) were very friendly and accommodating. Room was clean, good pillows. Room service was also very well priced and great food quality (we had light night snack and breakfast). Also good location if you’re coming to the city by train
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Is the best hotel , the costumer service is great . The rooms so clean, you really rest after long day , The location is perfect; it is close to Centraal Station. I recommend it 100%
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel & excellent location
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Richa

Liked: Cleanliness, room comfort
The location is absolutely perfect — so central and close to everything. We stayed there for three nights and were able to walk everywhere, which made exploring the city incredibly easy. The staff were also very pleasant and welcoming, which made the stay even more enjoyable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was a great location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Amazing staff! Clean and beautiful room. We were immediately upgraded as a return guest. Wonderful hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

jeff

Liked: Amenities
Great clean location awesome hotel
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for restaurants and shopping. Very good breakfast buffet.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Bee Eng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast spread is basic, nothing fancy. Staff are polite and helpful especially Rob who has gone all the way to fix an appointment with the in house doctor for me. Location is fantastic, right in the centre of Damstraat.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Pervez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and location was great!
Stayed 3 nights in Apr 2025