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Kawilal Hotel

3.5 star property
Hotel in Amatitlan with a full-service spa and free breakfast

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Kawilal Hotel offers a genuine wellness retreat where guests relax in the garden or book spa treatments like facials and manicures. The on-site restaurant provides pool views while free WiFi keeps everyone connected throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Pool
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Connecting rooms available
Plasma TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Connecting rooms available
Plasma TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Map
Avenida Puente de la Gloria, Riveras del Río Michatoya, Amatitlan, Guatemala, 1063

What's nearby

  • Teleférico - 10 min drive - 5.7 miles
  • Teleferico de Amatitlan - 12 min drive - 7.0 miles
  • Universidad del San Carlos de Guatemala - 18 min drive - 11.2 miles
  • Mundo Petapa - 19 min drive - 11.3 miles
  • La Aurora Zoo - 23 min drive - 15.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Hema Drinks - ‬11 min drive
  • ‪Café Barista - ‬7 min drive
  • ‪Pollo Campero - ‬5 min drive

About this property

Kawilal Hotel

Property highlights
At Kawilal Hotel, you can look forward to free cooked-to-order breakfast, a garden, and dry cleaning/laundry services. Indulge in a facial, a massage, and a body treatment at the onsite spa. The on-site Fusion cuisine restaurant, Las Mengalas, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and meeting rooms
  • A banquet hall, concierge services, and a 24-hour front desk
  • Wedding services, ATM/banking services, and tour/ticket assistance
Room features
All guestrooms at Kawilal Hotel feature comforts such as premium bedding and bathrobes, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Balconies, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Mengalas

Things to do

  • 4 hot springs
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • 4 hot springs
  • Body scrubs
  • Facials
  • Hot springs water temperature - 106 ºF
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kawilal
Kawilal
Kawilal Amatitlan
Kawilal Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel
Kawilal Hotel Amatitlan
Kawilal Hotel Hotel Amatitlan

Frequently asked questions

Does Kawilal Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Kawilal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Kawilal Hotel doesn't offer parking.

What time is check-in at Kawilal Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Kawilal Hotel?

Check-out is at noon.

Does Kawilal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Kawilal Hotel located?

Situated in Amatitlan, this spa hotel is 5.9 mi (9.5 km) from Teleferico de Amatitlan and within 12 mi (20 km) of Universidad del San Carlos de Guatemala and Mundo Petapa. Hospital Roosevelt and National Museum of Archaeology and Ethnology are also within 16 mi (25 km).

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Reviews

Kawilal Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 85 out of 131 reviews
Rating 8 - Good. 32 out of 131 reviews
Rating 6 - Okay. 7 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool and spa with thermal water! Only hotel guests are allowed to have use of the installations. The massage was amazing! I would love to go back
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not have been able to afford staying at a place like this in the US or Europe. Just amazing amenities and attention to detail all around
Stayed 1 night in Jan 2025

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory and looking forward to coming back.. excellent treatment.
Stayed 1 night in May 2024

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and nature all in one
Stayed 1 night in Aug 2022

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good people, good service
Stayed 2 nights in Apr 2023

6/10 Okay

Edwin A Nolasco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked that it was clean and very friendly staff. We didn’t like the noise, not noise resistance room and the worst no AC!! It was hot and humid inside!
Stayed 8 nights in Aug 2024

10/10 Excellent

Edwin E

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work.
Stayed 2 nights in Mar 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff from the restaurant, as well as the st Teresita staff was amazing except for the reception at the hotel and the scheduling staff, Vanessa did a horrible job to make my service schedule and made everyone in the property to remake the schedule and had to stay on a longer hours to accommodate me and my mother so we could have the services as should. Also please make sure to have it offer a different menus of prices for Third party vendors such as booking with Expedia so there are no misunderstanding or False advertising and overcharges at the counter as it happen to me so the client can have a better way to organize and have the correct budget without surprises! Thank you
Stayed 2 nights in Aug 2024

6/10 Okay

henry

Liked: Cleanliness, amenities, property conditions & facilities
I’ve visited this hotel about five times with my family, and it has always been one of our favorites. It was my top choice because it offered peace, relaxation, and wonderful memories. But this time, I noticed some changes that made the experience less enjoyable. 1.The room didn’t meet the usual standards. The shower had very weak water pressure, and the safety box wasn’t working. I asked the lobby to open it, but no one followed up. The sink wasn't draining properly, but that was fixed the same day. 2.The jacuzzi wasn’t warm in the mornings like before, and I had to ask for adjustment every day. The chlorine smell was noticeably stronger, and the jacuzzi didn’t seem clean early in the morning. 3. Restaurant: The food was great, but service was very slow. One morning I waited over 30 minutes by the pool for someone to take my order and had to go to the restaurant to ask. I also had to follow up several times for basic requests. One night, I wanted to order a glass of wine, but they said they only had one glass left. When I asked if I could order a bottle instead, they said yes, which felt odd. I also saw another guest upset after being told there was no more wine, only to watch a staff member carry two glasses out for room service. The hotel still has charm and privacy, so I’ll likely return. But if service doesn’t improve, I may reconsider. It seems staff was reduced, which affected quality. I hope they address this and return to the high standards I’ve enjoyed in the past
Stayed 2 nights in Jun 2025

8/10 Good

Gunther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es espectacular con aguas termales por todos lados, nos encantó y cuenta con un área exclusiva para niños, la habitación es amplia, cómoda y relajante. Puntos de mejora: notamos presencia de humedad en la habitación y la refrigeradora no funcionaba. Por otro lado, los precios del restaurante son bastante elevados y la calidad de la comida no justifica el precio.
Stayed 1 night in Jun 2025

2/10 Terrible

DU HWAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Fue una experiencia malísima, habitación lleno de zancudos. cama también todo húmedo. Nos decimimos salir 8pm
Stayed 1 night in Jul 2022

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para relajarse

Un bonito lugar para relajarse. Buena comida y servicios de spa
Stayed 1 night in Nov 2022

6/10 Okay

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
Habiamos pedido de cenar antes de las 8, para las 10 preguntamos que qué era lo que estaba pasando con la cena... a lo que contestaron que nunca se hizo la orden y que no podian hacer nada por nosotras, y asi nos quedamos sin cenar :(
Stayed 1 night in Jul 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es lindo y pequeño, ideal para ir en pareja. Se encuentra en medio de Amatitlán, el día que nos quedamos había fiesta en la calle de enfrente y se escuchó la música hasta el amanecer.
Stayed 1 night in Jul 2022

8/10 Good

Johnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kawilal

The hotel was nice only downside they didnt have much for us to eat, we are plant based. Besides that everyone was nice and the service was good. I liked the hot springs pool and my chiro massage was nice at the spa.
Stayed 5 nights in May 2022

2/10 Terrible

Amber

Liked: Cleanliness
Disliked: Staff & service, room comfort

Never again

My friend chose this hotel specifically for the thermal spa at Santa Teresita. It directs you to kawilal but everything is additional and added on. My friend didn’t read the previous reviews either or else we would’ve avoided this at all costs. Restaurant options weren’t great. The hotel is in the middle of a toxic industrial area that looks like a slum. There is NO air conditioning in the room and the room is super humid. The road noise is deafening and noise from the town is deafening. The website says services in English and Spanish - they’re only in Spanish. This was frustrating because I don’t get paid to be a translator and I don’t want to have to act as a go between. There’s no information about services or where. The maps are confusing. One positive thing is the room was clean but whatever they use to clean the floor causes a film that I almost slid and fell on three times. Even more dangerous when getting out of the shower. The restaurant staff was nice. ZERO communication that while breakfast is included YOU HAVE TO PAY FOR DRINKS WITH YOUR BREAKFAST. Why not be upfront about this? Positive note, I asked for express laundry service and it came back quick for a good price. I’ll never stay here again. We opted to lose the night stay and drive back to antigua in traffic to spend the evening there where it was much quieter and comfortable…
Stayed 2 nights in Apr 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado!

En general una excelente experiencia. Siempre es una gran opción para descansar, cerca de la ciudad. Habitaciones preciosas, amplias y limpias. Los recomendamos ;)
Stayed 1 night in Feb 2022

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RECOMENDADOS

El lugar es precioso, habitaciones espaciosas y limpias en un ambiente rodeado de naturaleza para poder desconectarse de la rutina y cotidianidad, obteniendo un tiempo de relax.
Stayed 1 night in Feb 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable. Staff was very friendly. Great food.
Stayed 1 night in Feb 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a beautiful area, ringed by mountains. The landscaping they did was beautfiul. Our room was large and lovely with a private balcony to enjoy the views. The restaurant provided lots of space between guests so felt COVID-safe. Had wonderfu massages. Would highly recommend.
Stayed 1 night in Feb 2022

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort

Buena experiencia, personal recepción poco amable

Una experiencia casi tan grata como hace 2 meses cuando visité el lugar por primera vez. Comida y servicio en el área de restaurante, de lo mejor. Limpieza y estado general de las instalaciones, muy bien. A diferencia de nuestra estadía anterior, parte del personal de recepción (lobby) y la Gerente de turno, dejaron de lado la calidad en la atención al cliente, son poco amables y poco atentas, algunas ni contestan las inquietudes o lo hacen de mala gana. Vi a algunos huéspedes molestos al realizar el check out, ojalá corrijan este tipo de acciones.
Stayed 1 night in Jan 2022

10/10 Excellent

Roslinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room and all the property very clean, very professional and friendly staff, their food menu is good for a person that stays for one or two days the food is delicious but there is no much variety in the menu if you stay for more than 2 days in the hotel. I will recommend this place i will come back soon, the Sauna and massage are excellent.
Stayed 3 nights in Dec 2021

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel muy cerca de la ciudad

En general un excelente hotel al que sin duda volveré. Instalaciones cómodas y muy limpias, habitaciones amplias y bien diseñadas, personal sumamente amable, buena comida; rebasó mis espectativas. Su piscina y su jacuzzi lo hacen ideal para relajarse y disfrutar la estadía sin preocuparse de buscar otras actividades para hacer.
Stayed 2 nights in Nov 2021

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entspannung am Pool und im Zimmer

Sehr schönes Hotel, Zimmer top, Aussenanlage sehr gepflegt. Perfekt für ein paar Tage Entspannung. Zum hotel gehört ein pool 36 C* und ein whirlpool. Nicht zum hotel gehört das Spa mit weiteren pools, extra Eintritt!
Stayed 1 night in Oct 2021
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Policies

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