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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property
Art Deco hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

A bar, a conference center, and a restaurant are just a few of the amenities provided at Holiday Inn Amarillo West Medical Center by IHG. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(24 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room

7.8 out of 10
Good
(19 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillowtop beds, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
8231 W Amarillo Blvd, Amarillo, TX, 79124

What's nearby

  • Westgate Mall - 7 min walk - 0.4 miles
  • Baptist St. Anthony's Health Care System - 15 min walk - 0.8 miles
  • Northwest Texas Hospitals - 18 min walk - 1.0 mile
  • Texas Tech University Health Sciences Center - 2 min drive - 1.0 mile
  • Amarillo Botanical Gardens - 2 min drive - 1.7 miles

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 21 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪The Coffee Bean - ‬3 min drive
  • ‪Dutch Bros - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Holiday Inn Amarillo West Medical Center by IHG

Hotel in the business district
You can look forward to a bar, a conference center, and a restaurant at Holiday Inn Amarillo West Medical Center by IHG. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A ballroom, a front-desk safe, and meeting rooms
  • Luggage storage, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 151 individually furnished rooms offer comforts such as pillow menus and air conditioning, as well as amenities like free WiFi and free weekday newspapers. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Exterior
Holiday Inn Express & Suites Amarillo West by IHG
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.4 out of 10, Exceptional, 1,981 reviews
Holiday Inn Express & Suites Amarillo West by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 12.99 to 12.99 for adults and USD 5.75 to 5.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (3,800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to April 30 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 1 to December 14:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.99 to 12.99 for adults, and USD 5.75 to 5.75 for children
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Frequently asked questions

Is Holiday Inn Amarillo West Medical Center by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Holiday Inn Amarillo West Medical Center by IHG?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Amarillo West Medical Center by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Amarillo West Medical Center by IHG located?

Located in the heart of Amarillo, this hotel is within 1 mi (2 km) of Vibra Hospital of Amarillo, Baptist St. Anthony's Health Care System, and Shops At Soncy. Westgate Mall and Northwest Texas Hospitals are also within 1 mi (2 km).

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Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdiel

Liked: Cleanliness, amenities, property conditions & facilities
Staff. The lady at the guest check in was sensational and was a lot of help.
Stayed 1 night in Nov 2025

8/10 Good

Charles

Liked: Cleanliness
The whole hotel had a feeling of clean, well designed and well kept building. The bathroom is always the test area. Ours was very clean, it has a professional caulking job and there was no visible mold or weird odors.
Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful, room was nicely decorated and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness
Room next to me seems to be having a party banging children yelling for over a hour called front desk four times and invited them to the room to hear chaos going on. Also the comforter was stained on the bed. I would Not stay there ever again nor will recommend this hotel to my family and friends
Stayed 2 nights in Nov 2025

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Staff was great. However our 4th floor corner room didn’t have blackout curtains that fully covered the windows. We had sheer curtains that let in city light all night and blocked zero light in the morning. Really disappointing.
Stayed 1 night in Nov 2025

6/10 Okay

Micah

The shower curtain had mold. The fridge did not work. The breakfast was laying considering you pay 12.99 for it it was no better(actually worse) than some hotels with free breakfast. They WILL NOT let you take breakfast out to your room..hasto be eaten in the
Stayed 2 nights in Nov 2025

10/10 Excellent

Liya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit crowded but our stay was great!! Conveniently located and also like that it has a bar and restaurant.
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Amenities
Pool is closed
Stayed 1 night in Oct 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop

Great hotel for an overnight stop
Stayed 1 night in Jul 2025

10/10 Excellent

Say

We stay one night and the room was clean and nice.
Stayed 1 night in Jun 2025

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for a night
Stayed 1 night in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice and welcoming. Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. There are a LOT of restaurants near by.
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Overnight stay on road trip.
Stayed 1 night in Jun 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities

Great place

Great Place but the mattress suck the only problem i had
Stayed 1 night in Jun 2025

6/10 Okay

Brighton

Liked: Cleanliness, staff & service
I didn’t like that I booked this place thinking it had a hot tub and then got surprised when we got there to see it’s being renovated. Overly priced hotel room for not having a pool/hot tub.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service
Excellent stay
Stayed 1 night in Mar 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel stay

I chose the wrong hotel with no refund. Not worth the price for the condition of this hotel. Old and outdated. I would not recommend. Front desk and breakfast staff excellent customer service.
Stayed 2 nights in Aug 2025

4/10 Poor

Jorge

Disliked: Staff & service, amenities
I had to cut my stay short due to the condition of the property and several missing amenities. While most of the staff were kind and helpful, I did have an unpleasant experience with the older lady at the front desk.
Stayed 9 nights in Jul 2025

10/10 Excellent

jennie

Liked: Cleanliness, amenities, property conditions & facilities
clean & welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Amenities
Nice place. Comfortable and quiet.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property for road trip
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