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DoubleTree by Hilton Almaty

4.0 star property
Modern luxury meets tranquility at this Almaly District retreat where travelers can enjoy indoor pools, spa treatments, and diverse dining options

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Photo gallery for DoubleTree by Hilton Almaty

A modern indoor swimming pool with a clear view of the pool area, a seating area with chairs, and a decorative wall with greenery. - DoubleTree by Hilton Almaty (Almaty)
A rooftop dining area with a table set for four, overlooking a cityscape and mountains. - DoubleTree by Hilton Almaty (Almaty)
A modern lounge area with a wall-mounted bar displaying various liquor bottles, seating with a geometric hanging chair, and a wall with a vertical garden labeled "ROOF GARDEN". - DoubleTree by Hilton Almaty (Almaty)
A modern bathroom with a large bathtub, marble walls, and a ceiling with embedded lights. - DoubleTree by Hilton Almaty (Almaty)
A modern reception area with a wooden reception desk, a large tree mural, and a staircase leading to upper floors. - DoubleTree by Hilton Almaty (Almaty)
DoubleTree by Hilton Almaty provides a peaceful escape in central Almaly District. Guests can book massage treatments at the onsite spa, dine at either of two restaurants, or stop by the cafe for a coffee break after swimming in the indoor pool.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Accessible King Guest Room

Minibar, in-room safe, desk, blackout drapes

Accessible King Guest Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a chair, a TV, and a window with a city view.

Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Deluxe Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a phone, and a view of the cityscape through a window.

Family Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with a mountain view.

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a brown sofa, a desk, a chair, a TV, and a painting on the wall.

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Family Room, 2 Twin Beds

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk with a coffee maker, a chair, and a view of mountains through the window.

Room, 2 Twin Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for One-Bedroom King Suite

Minibar, in-room safe, desk, blackout drapes

One-Bedroom King Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Almaty, DoubleTree by Hilton Almaty is in the city center. Republican German Drama Theatre and Auezov Kazakh Drama Theatre are cultural highlights, and some of the area's landmarks include Almaty Opera House and Kazakhstan Independence Monument. Looking to enjoy an event or a game while in town? See what's happening at Hippodrome or Almaty Central Stadium. Visit our Almaty travel guide
Map
115 Dosmukhamedov Street 05000, Almaty, 0500-00

What's nearby

  • A cityscape at dusk with snow-capped mountains in the background and a prominent building with a green roof in the foreground.
    Almaty Opera House
    7 min drive - 4.1 miles
  • Republican German Drama Theatre
    2 min drive - 1.5 miles
  • Almaty Central Stadium
    5 min drive - 2.9 miles
  • MEGA Park
    5 min drive - 3.4 miles
  • Zenkov Cathedral
    6 min drive - 3.6 miles

Getting around

  • Almaly
    16 min drive
  • Almaty Station
    20 min drive
  • Almaty (ALA-Almaty Intl.)
    19 min drive

Restaurants

  • Shipudim
    4 min walk
  • Eva Coffee
    20 min walk
  • Hoper's Craft Beer & Grill Bar
    19 min walk
  • Asi Bar / Mr. Donerci
    13 min walk
  • Fort Vernyi
    15 min walk

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Exterior
Novotel Almaty City Center
Medeu District
  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 165 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 15,000 for adults and KZT 7,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,997 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7000 for children
  • Airport shuttle fee: KZT 17000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Does DoubleTree by Hilton Almaty have a pool?

Yes, this property has an indoor pool and a children's pool.

Is DoubleTree by Hilton Almaty pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Almaty?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at DoubleTree by Hilton Almaty?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 17000 per vehicle applies.

Where is DoubleTree by Hilton Almaty located?

Located in Almaly District, this spa hotel is within 3 mi (5 km) of Republican German Drama Theatre, Casino Zodiak, and Auezov Kazakh Drama Theatre. Fantasy World Almaty and St Nicholas Cathedral are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Almaty Reviews

8.2

Very Good

9.0

Cleanliness

10

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 9 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

Reviews

Verified review

6/10 Okay

Manisha

Liked: Cleanliness, staff & service
Disliked: Amenities
A comfortable enough stay for those not spending a lot of time in the hotel and donโ€™t have special needs. Staff were friendly and helpful and rooms are a good size with a modern bathroom. Two issues that unfortunately will mean I would not book again - the wifi will not hold up for business calls and the vegetarian options are very limited compared to other hotels I have stayed in in Almaty. If neither is important to you than this is a decent hotel pick!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

MARCELLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have really enjoyed the roof restaurant and the gym ๐Ÿ’ช
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff. Great spa!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Gym and Location

Good hotel in rhe middle of the city, has parking and the Best Hotel Gym i have ever seen. In fact one of the Best Gyms in general. If you are a fitness enthusiasts, this is the Hotel for you.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

AdrienneK

Liked: Cleanliness
We were advised this property had only opened 2 weeks prior to our arrival (late July 2019). We had specifically selected this hotel for the Hilton reputation and swimming pool facilities. Both let us down. 1) The pool was not finished (even though advertised with pictures). I was told notice online was provided but this was not the case nor were I advised as part of my booking confirmation. 2) The service and amenities was like staying at "Faulty Towers". Getting ice delivered was always delayed and required constant follow up with the customer care line. The wifi continued to drop out, to a point it no longer worked. The iron was not able to be plugged in to operate (a replacement iron was needed, that also took some time to arrange). There was no power point available in the bathroom to use the hair-dryer. The shower took time for the hot water to come through and then constantly dripped after the facet had been turned off. The person in the lobby was so un-welcoming making us feel uncomfortable each time we passed through. And the concierge was to busy to provide any help. We were provided with a room upgrade after I expressed my disappointment with the swimming pool and asked if anything that could be done to improve our situation, though the upgraded room just brought more disappointment, Such a shame as we were so looking forward to returning to the Hilton chain of hotels again.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Nikita

Liked: Staff & service, amenities
Overall our staying was good, however since it was beginning of the April and central heating was already off, it was very cold in bathroom.
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are dark. Even when we had big room in soace was only small windows
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Didar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ะฅะพั€ะพัˆะธะน ะพั‚ะตะปัŒ

ะฅะพั€ะพัˆะธะน ะพั‚ะตะปัŒ ะฒ ะธัั‚ะพั€ะธั‡ะตัะบะพะผ ั†ะตะฝั‚ั€ะต. ะ”ะพัั‚ะพะนะฝั‹ะน ัะตั€ะฒะธั ะธ ัƒัะปัƒะณะธ. Reasonable ั†ะตะฝั‹.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities
ูู†ุฏู‚ ุฌู…ูŠู„ ูˆุงู„ุฎุฏู…ุงุช ุฑุงุฆุนู‡ ู„ุงูƒู† ู‚ุฏูŠู… ุดูˆูŠ ูˆูŠุญุชุงุฌ ุงู„ู‰ ู…ุฎุฏุงุช ุฌูŠุฏู‡ ุญูŠุซ ุงู† ุงู„ู…ุฎุฏู‡ ุชุนูˆุฑู„ูƒ ุฑุงุณูƒ nice hotel but the pillow is bad when u wake up your head in pain
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice and clean.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2021
Verified review

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ะžั‚ะปะธั‡ะฝั‹ะน ะพั‚ะตะปัŒ ะฝะตะดะฐะปะตะบะพ ะพั‚ ั†ะตะฝั‚ั€ะฐ

ะžั‚ะปะธั‡ะฝั‹ะน ะพั‚ะตะปัŒ. ะ ะตัั‚ะพั€ะฐะฝ ะฝะฐ ะบั€ั‹ัˆะต - ั…ะพั€ะพัˆ! ะ‘ะฐั€ะผะตะฝ ัั‚ะฐั€ะฐะปัั ะฒั‹ะฟะพะปะฝะธั‚ัŒ ะปัŽะฑัƒัŽ ะฟั€ะพััŒะฑัƒ ะธ ะผั‹ ะดะฐะถะต ะฟั€ะธะดัƒะผะฐะปะธ ะฝะพะฒั‹ะน ะบะพะบั‚ะตะนะปัŒ :-) ะ ะตะบะพะผะตะฝะดัƒัŽ!
Stayed 5 nights in Aug 2021
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic service from the team at Almaty Hilton DoubleTree. My trip was unexpectedly lengthened from 4 days to 21 and the hotel was accommodating with all my needs. Great food also.
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel
Stayed 4 nights in Jun 2021
Verified review

6/10 Okay

Darshak

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel looks great at first glance. I visited for one night with my son. Unfortunately the visit wasnโ€™t great overall and from other experiences I can confirm the food is not very good at all. Upon arrisecurity guard
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Moving to Almaty soon, so we were there to visit. Great location, nice employees, very clean. They brought an actual crib for my baby. I wish there had been a mini bar, softer mattress, and bath tub. We had ac issues and they eventually fixed it.
Stayed 3 nights in May 2021
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transit stay in Almaty

Hotel was chosen for an transit overnight stay and though it was a 30 minute drive from the airport, we found the hotel very relaxing. This included the bed which is for me one of the prime requirements when traveling and wanting a good nights sleep.
Stayed 1 night in May 2021
Verified review

6/10 Okay

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but could improve easily

Even if the hotel looks new, the bath is already quite used (room 711). TV was with weak reception (satellite?). At the check-in they wanted me to pay for the stay while I prepaid via hotel.com. Breakfast, staff and fitness center amazing.
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiley staff; central location Great terrace view General manager Fevzi and his team are doing a great job there๐Ÿ‘
Stayed 4 nights in Jan 2021
Verified review

6/10 Okay

Hรผseyin

Disliked: Staff & service, property conditions & facilities
รœCRET HOTELฤฐN KALฤฐTE VE HฤฐZMETฤฐNE Gร–RE PAHALI
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์‹œ๋‚ด ์ค‘์‹ฌ์˜ ์•„์ฃผ ์ข‹์€ ํ˜ธํ…”

์‹œ๋‚ด ํ•œ๋ณตํŒ์— ์œ„์น˜ํ•˜๋‚˜ ์•„์ฃผ ์กฐ์šฉํ•œ ์‹ ์ถ• ํ˜ธํ…”. ์นจ์‹ค ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ์ˆ˜์˜์žฅ, ์‚ฌ์šฐ๋‚˜, ํ—ฌ์Šค์žฅ ๋“ฑ ์‹œ์„ค ์šฐ์ˆ˜. ๋งค์šฐ ์ถ”์ฒœ
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
ํ˜ธํ…”์ด ํฌ์ง€๋Š”์•Š์ง€๋งŒ ์ˆ˜์˜์žฅ ํ—ฌ์Šค์žฅ ๋“ฑ ํŽธ์˜์‹œ์„ค ์™„๋น„ ๊ฐ€์„ฑ๋น„๋Œ€๋น„ ์ข‹์•„์š”
Stayed 27 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

๋Œ€๋ถ€๋ถ„ ๋งค์šฐ ๋งŒ์กฑ!

์œ„์น˜์™€ ๋ถ„์œ„๊ธฐ, ๋ฃธ์ปจ๋””์…˜์€ ๋งค์šฐ ์ข‹์Œ. ๊น”๋”ํ•˜๊ณ  ์กฐ์šฉํ•จ. ์กฐ์‹์€ ์ƒ๊ฐ๋ณด๋‹ค ๋‹ค์–‘ํ•˜์ง€ ์•Š์Œ...
Stayed 9 nights in Aug 2020
Verified review

10/10 Excellent

byungkyw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์œ„์น˜์ข‹๊ณ  ๊นจ๋—ํ•œ ํ˜ธํ…”

๊นจ๋—ํ•˜๊ณ  ์œ„์น˜๊ฐ€ ์•„์ฃผ ์ข‹์Šต๋‹ˆ๋‹ค. ์ง์›๋„ ์นœ์ ˆํ•˜๊ณ  ์ข‹์•˜์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Suhaila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025