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Hotel Sercotel Maya Alicante

Property class: 3

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Photo gallery for Hotel Sercotel Maya Alicante

A buffet with various baked goods, including croissants and pastries, displayed under glass covers. - Hotel Sercotel Maya Alicante (Alicante)
A stone building with a patio area featuring white chairs and a table, surrounded by greenery and a view of a hilly landscape. - Hotel Sercotel Maya Alicante (Alicante)
A modern hotel room with a large bed, a desk, and a chair. - Hotel Sercotel Maya Alicante (Alicante)
A modern gym with various exercise equipment, large windows, and a view of the cityscape. - Hotel Sercotel Maya Alicante (Alicante)
A swimming pool with blue water, surrounded by lounge chairs and potted plants. - Hotel Sercotel Maya Alicante (Alicante)
Close to Postiguet Beach and Alicante Harbour, Hotel Sercotel Maya Alicante provides a poolside bar, a terrace, and mini golf. The on-site restaurant, Altea, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a playground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

A hotel room with two beds, a desk with a TV, and a balcony with a view.

Classic Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room with View

A hotel room with two beds, a desk, a chair, a lamp, and a TV.

Superior Room with View

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (With Views)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with curtains.

Superior Room (With Views)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

A hotel room with two beds, a desk, and a chair.

Room (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Room

A modern hotel room with a large bed, a desk, and a TV.

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

A hotel room with a double bed, a blue armchair, a wooden headboard, and a mirror.

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

A modern hotel room with a large bed, a desk, and a TV.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located near the beach, Hotel Sercotel Maya Alicante is in Carolinas Bajas neighborhood and is connected to a rail/subway station. Alicante Harbour and Lift to Castillo de Santa Barbara are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Postiguet Beach and Explanada de Espana. Traveling with kids? Consider Cactus d'Algar, or check out an event or a game at ADDA Alicante. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Alicante travel guide
Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002

What's nearby

  • A coastal cityscape with a prominent hill, beach, and calm sea.
    Postiguet Beach
    6 min walk - 0.4 miles
  • A coastal cityscape with a historic fort overlooking the sea, palm trees, and a clear blue sky.
    Castle of Santa Barbara
    8 min walk - 0.4 miles
  • A large, historic sailing ship docked at a harbor with a mountainous backdrop and modern buildings.
    Alicante Harbour
    14 min walk - 0.8 miles
  • A bustling market street lined with palm trees and colorful stalls.
    Explanada de Espana
    14 min walk - 0.8 miles
  • Plaza Mar 2 Shopping Centre
    3 min walk - 0.2 miles

Getting around

  • Alicante (YJE-Alicante Train Station)
    3 min drive
  • Raspeig Tram Station
    15 min drive
  • Alicante Intl. Airport (ALC)
    22 min drive

Restaurants

  • Kiosco
    14 min walk
  • UDON
    7 min walk
  • Taco Bell
    5 min walk
  • Lizarran
    5 min walk
  • Restaurante Riquelme Playa
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 25.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to November 02
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Sercotel Maya Alicante have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM.

Is Hotel Sercotel Maya Alicante pet-friendly?

Yes, Hotel Sercotel Maya Alicante allows cats and dogs (limit 2 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Sercotel Maya Alicante?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Maya Alicante?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sercotel Maya Alicante located?

This family-friendly Alicante hotel is located near the airport, within a 15-minute walk of Archaeological Museum of Alicante and Postiguet Beach. Alicante Harbour is 0.8 mi (1.3 km) away. Alacant Terminal Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Maya Alicante Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 446 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Breakfast buffet amazing
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and attention to customers. So close to the beach and a shopping centre. Would love to visit again :)
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Sarah Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to Sercotel Maya. Lovely hotel, great breakfast buffet. Large clean room with balcony looking out to the Castle. Plenty of sun loungers. Central to town and beach. Bus to airport is within 2 minutes walk.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Lisa

Friendly staff lovely room and nice breakfast Great location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely helpful staff, breakfast was excellent! We weren't expecting that spread; eggs and all the trimmings, sweets, fruit, yoghurt and juices/coffee. Outdoor pool was a good size but too shaded unfortunately. Mattresses were nice and firm. You can rent beach towels (leaving a €10 deposit and a charge of €1) which was super helpful and convenient. Beach is a 10 mins walk and there is an Italian restaurant around the corner. To go to old town it's a 18 min walk or a quick Uber ride. I highly recommend!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food where great the service at lunch time in the snack bar was slow as I had to wait a hour for a sandwich that was the only down fall really
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, sea views. Breakfast selection excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaned everyday, all staff extremely friendly/welcoming.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff friendly & helpful, clean & comfortable hotel, good choices for breakfast, only 20 minutes transfer from airport, bus stop directly outside hotel, tram within 5 minutes walk, well worth a visit.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, amenities
Clean, great view, comfy bed, no noise, great location.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Bridget

Liked: Cleanliness, staff & service
Disliked: Amenities
Room lovely staff very pleasant and courteous
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean, comfortable and spacious room. Staff were very friendly and accommodating. Beach was just a short walk away, and Old Town only 10 minutes down the road by foot.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An. Excellent hotel, good service, first class rooms and wonderful breakfast. Only 5 minutes walk from airport bus stop so very convenient
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and cleanliness was excellent
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
All above nice and relaxing
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Samiru

Clean rooms, friendly sta
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room! Friendly staff. Healthy and delicious breakfast.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities
Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lebrant

Liked: Cleanliness, staff & service, amenities
Room was great, location was great, bathroom could use a refurbished, seemed old
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stayed 1 night in Oct 2025