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Queen of the Loch, Balloch by Marston's Inns

Property class: 4

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Photo gallery for Queen of the Loch, Balloch by Marston's Inns

A buffet setup with various food items and serving utensils. - Queen of the Loch, Balloch by Marston's Inns (Alexandria)
A bar area with a checkered floor, wooden paneling, and a variety of bottles and glasses on shelves. - Queen of the Loch, Balloch by Marston's Inns (Alexandria)
A neatly made bed with white linens, two bedside lamps, and a framed landscape photograph on the wall. - Queen of the Loch, Balloch by Marston's Inns (Alexandria)
A stone building with a sign reading "The Queen's Rest." - Queen of the Loch, Balloch by Marston's Inns (Alexandria)
A playground with climbing structures and a playhouse labeled "The Queen of the Loch". - Queen of the Loch, Balloch by Marston's Inns (Alexandria)
Take advantage of a garden, a playground, and a bar at Queen of the Loch, Balloch by Marston's Inns. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

A hotel room with two beds, a desk with a lamp, a chair, a coat rack, and a framed picture on the wall.

Twin Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, a desk with a lamp, a chair, a coat rack, and a framed picture on the wall.

Double Room

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a sofa, a desk with a lamp, a mirror, and a window with curtains.

Family Room

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a sofa, a desk with a lamp, a mirror, and a window with curtains.

Family Room

9.0 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Alexandria, Queen of the Loch, Balloch by Marston's Inns is near the beach. The area's natural beauty can be seen at Loch Lomond and Loch Lomond and The Trossachs National Park. Looking to enjoy an event or a game while in town? See what's happening at St. Mirren Park or Braehead Arena. Visit our Alexandria travel guide
View more Inns in Alexandria
Map
Old Luss Road, Alexandria, Scotland, G83 8QW

What's nearby

  • A castle surrounded by dense green trees and hills.
    Loch Lomond and The Trossachs National Park
    1 min walk - 0.0 miles
  • A lakeside beach with people swimming and playing, surrounded by trees and mountains.
    Loch Lomond Shores
    9 min walk - 0.5 miles
  • A lake surrounded by hills and a sunset sky.
    Loch Lomond
    9 min walk - 0.5 miles
  • A historic castle with a large lawn in front, surrounded by trees and a clear sky.
    Balloch Castle Country Park
    13 min walk - 0.7 miles
  • SEA LIFE Loch Lomond Aquarium
    9 min walk - 0.5 miles

Getting around

  • Balloch Station
    7 min walk
  • Glasgow International Airport (GLA)
    27 min drive

Restaurants

  • The Tavern
    3 min drive
  • McDonald's
    2 min walk
  • The Balloch House
    9 min walk
  • Ernies Plaice
    12 min walk
  • Tullie Inn
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.75 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.75 for adults and GBP 5.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Queen of the Loch, Balloch by Marston's Inns pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Queen of the Loch, Balloch by Marston's Inns?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Queen of the Loch, Balloch by Marston's Inns?

Check-out is at 11:00 AM.

Where is Queen of the Loch, Balloch by Marston's Inns located?

Situated near the beach, this inn is within a 10-minute walk of Loch Lomond Bird of Prey Centre, Loch Lomond, and Loch Lomond and The Trossachs National Park. Three Lochs Way and Loch Lomond Shores are also within 10 minutes. Balloch Station is 7 minutes by foot and Alexandria Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Queen of the Loch, Balloch by Marston's Inns Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 376 out of 746 reviews
Rating 8 - Good. 234 out of 746 reviews
Rating 6 - Okay. 103 out of 746 reviews
Rating 4 - Poor. 22 out of 746 reviews
Rating 2 - Terrible. 11 out of 746 reviews

Reviews

Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to stay for entering the highlands. 30 mins from Glasgow. Loch Lomond was great. Town has sea life 10 min walk from hotel to the loch. I would def come and stay again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the queen of the loch. We had booked a twin room. Unfortunately, when we got into the room it was not arranged as a twin but the friendly staff fixed that right away. The location is great: close to the center and with shops and restaurants as well as the loch. We also really enjoyed the included breakfast (we had the full breakfast) and the atmosphere of the place which reminded me of a casual hotel in the US. The staff was always friendly and accommodating.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Anett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good night stay. Breakfast was wonderful!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, attentive staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, especially after arriving from Edinburgh. Helpful staff and within walking distance of Sweeney's Cruise Co for Loch Lomond.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the beds were clean, that was about the only positive aspect of our stay. The property itself is in disrepair and poorly maintained. In our room, there was a strip of metal drywall edging literally ripped off and left dangling from the wall, and the walls themselves were stained, grimy, and heavily scuffed. To make matters worse, our room was directly above the main entrance, making it loud and disruptive throughout the night. I would absolutely not stay at Queen of the Loch again and recommend looking elsewhere in the area.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Prachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my husband and 2 kids under 5yrs. Breakfast was very nice! The location gave us access to a lot of things around Loch Lomond (Faerie Trail was the kids favorite). Parking was convenient and the hotel is close to other restaurants. I would stay here again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and restaurant nice. Didn’t have breakfast. Room nice just what we needed. Staff were helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms all good. Friendly helpful staff at reception and when we bumped into the cleaners near our room. Natasha running the show at breakfast was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless.the staff were helpful and knowledgeable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Lovely staff (check in is at the pub/restaurant). Food was very good for both dinner and lunch. Large parking lot.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dean

Very comfortable room with great restaurant attached.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms will all amenities plus a good breakfast reasonably priced
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness
Central for Lomond Shores and town centre. Good food and drink options. Staff, especially Natasha, extremely friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gareth Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms were clean on arrival and perfect for our needs. Will be back in the summer!
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

pauline

Liked: Staff & service
The room could definitely do with a makeover. Very tired looking and slightly shabby. The breakfast, however was good and the staff friendly and helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to walk to the dock and take a boat ride
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff really good,stay was perfect
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Staff very friendly and helpful. Quick stay but nice and easy.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Had a lovely stay. Just one night. Very clean. Full breakfast next morning. Would definitely recommend. Only reason I didn’t give excellent 5 ⭐ hand soap was empty upon arrival you’d think that would be checked and topped up on a deep clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Room clean but wanted a twin and were given a double , the staff were great and changed it round for us. Went to the restaurant and there was a good choice of menu including a carvery which was good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only about a five-minute walk from one of the Loch Lomond cruise tour companies, which made it really quick and easy to get to. The stay itself was comfortable and relaxing too!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, clean and comfortable for an overnight stay.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendliness of the staff and in an excellent location for travelling round loved it
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly!
Stayed 1 night in Jul 2025