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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Savor your mornings with a delicious breakfast then head out to explore nearby music venues like Troy Savings Bank Music Hall.

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Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

A hotel with a covered outdoor seating area, a brick facade, and a well-maintained garden. - Best Western Plus Franklin Square Inn Troy/Albany (Troy)
Lobby - Best Western Plus Franklin Square Inn Troy/Albany (Troy)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet - Best Western Plus Franklin Square Inn Troy/Albany (Troy)
Suite, 1 King Bed, Non Smoking (with Sofabed) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet - Best Western Plus Franklin Square Inn Troy/Albany (Troy)
Exterior - Best Western Plus Franklin Square Inn Troy/Albany (Troy)
In the heart of Troy, Best Western Plus Franklin Square Inn Troy/Albany offers a warm welcome with its free full breakfast and coffee shop/cafe. Take advantage of the garden, laundry facilities, luggage storage, elevator, 24-hour front desk and laundry services. The hotel's location near Rensselaer Polytechnic Institute has left guests praising its convenient setting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a television, a chair, and a patterned wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds,Non-Smoking,Wi-Fi,Coffee Maker,Hairdryer,Iron and Ironing Board

Blackout drapes, iron/ironing board, cribs (free), high-speed internet

2 Queen Beds,Non-Smoking,Wi-Fi,Coffee Maker,Hairdryer,Iron and Ironing Board

  • Sleeps 2
  • 2 Queen Beds

View all photos for 2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

Blackout drapes, iron/ironing board, cribs (free), high-speed internet

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) | Blackout drapes, iron/ironing board, cribs (free), high-speed internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Troy, Best Western Plus Franklin Square Inn Troy/Albany is in the business district. Troy Savings Bank Music Hall and Palace Theater are cultural highlights, while New York State Capitol Building is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at MVP Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Troy travel guide
Map
One Fourth Street, Troy, NY, 12180

What's nearby

  • A city skyline with prominent twin towers, a variety of skyscrapers, and a body of water in the foreground.
    Hudson River
    3 min walk - 0.2 miles
  • Rensselaer Polytechnic Institute
    3 min walk - 0.2 miles
  • Troy Waterfront Farmers' Market
    5 min walk - 0.3 miles
  • Troy Savings Bank Music Hall
    5 min walk - 0.3 miles
  • Russell Sage College
    6 min walk - 0.4 miles

Getting around

  • Albany-Rensselaer Station
    14 min drive
  • Albany Intl. Airport (ALB)
    20 min drive

Restaurants

  • Dinosaur Bar-B-Que
    7 min walk
  • 518 Craft Bar + Tasting Room
    6 min walk
  • Brown's Brewing Company
    3 min walk
  • Lime Leaf Thai Bistro
    2 min walk
  • Ryan's Wake
    2 min walk

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Plus Franklin Square Inn Troy/Albany pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Franklin Square Inn Troy/Albany?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Franklin Square Inn Troy/Albany?

Check-out is at 11 AM.

Where is Best Western Plus Franklin Square Inn Troy/Albany located?

Situated in the historical district, this hotel is within a 10-minute walk of Rensselaer Polytechnic Institute, Troy Savings Bank Music Hall, and Russell Sage College. Palace Theater and MVP Arena are also within 9 mi (15 km).

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Reviews

Best Western Plus Franklin Square Inn Troy/Albany Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, great variety of choices for breakfast, super helpful and professional staff!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff. delicious breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place conveniently located
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room, good location, helpful stuff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast options, super friendly staff. Gym with free weights. Great parking and location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much liked the breakfast area. Spacious with a high ceiling and a fireplace gave it very different feeling compared to others.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Yisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is right next to the Hudson River which is great to watch. The rooms themselves are solid and comfortable. The rooms also come with an AC which I truly just loved adjusting as it was hot when I was there. The breakfast was pretty good and left me quite satisfied. Overall, its a great hotel and is worth checking out. was playing with quite sat. It’s a great hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Selasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Best Western. They have a great staff, very happy and pleasant and helpful attitudes!!..And A very safe environment! I absolutely loved the stay and the breakfast was the best!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We came into town to see a concert and were very happy with the location of the hotel! The venue was walking distance away, and we enjoyed the Dinosaur Bar B Q right across the street. The staff was very helpful, providing me with a map of the area and explaining the walking route to the venue. Our room was very comfortable and clean. We like the fact that we were able to watch Netflix using our own account information. We will definitely be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erika C

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, safe and breakfast was great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. We walked to dinner (Dinasaur Barbecue ) and then to a concert at Troy Savings Hall. The bed was super comfortable and the breakfast was great. Kudos to the omelette maker!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The Christmas decorating was stunning. The front desk staff were extremely friendly and helpful!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marilyn

New clean atmosphere in all areas. Always great people at the desk. Wonderful , comfortable rooms. Nice breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
We always stay here when we're in Troy. Staff are outstanding! Plus great breakfast, and location. Right across the street from our favorite restaurant - Emery's.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room spacious snd spotless. Staff welcoming. Breakfast had lots of choices, all good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay here again! Super convenient location and clean hotel.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ladies at reception! Very welcoming and helpful. Hotel is in a great location walkable to the historic district. Very clean! Parking and gym are also welcomed perks. Thank you for the excellent coffee served all day and night. The breakfast buffet was nice too, lots of options. I’d stay here again. Thank you again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice front desk
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet stay. Continental breakfast was also nice.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Good breakfast Bed was a little uncomfortable but otherwise the room was good.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near stores, restaurants, and the river. Updated rooms, fantastic breakfast included.
Hudson river by the hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place!

Very clean which is most important to me, great variety of breakfast foods and nice amount of hours that it was available, plus great little town, I will stay longer next time!!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Dorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Its in a great location of downtown troy. Nice restaurants, shops, bakeries, etc
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facility were top class
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

ADRIENNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Beds were comfortable. Location is perfect for us. Will stay here again
Stayed 1 night in Aug 2025