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Sterling Lake Palace Alleppey

Property class: 5 and above

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Photo gallery for Sterling Lake Palace Alleppey

A balcony with two wicker chairs, a small table with a drink and snacks, and a view of a houseboat on the water. - Sterling Lake Palace Alleppey (Ambalapuzha)
A row of overwater bungalows with red roofs, reflecting on the water, surrounded by palm trees. - Sterling Lake Palace Alleppey (Ambalapuzha)
A traditional house with a red tiled roof, a balcony with a metal railing, and a reflection in the water. - Sterling Lake Palace Alleppey (Ambalapuzha)
Unclassified image, 4 of 73, button - Sterling Lake Palace Alleppey (Ambalapuzha)
A dining area with a table set for four, surrounded by wooden chairs with red cushions, a view of tropical greenery and palm trees outside. - Sterling Lake Palace Alleppey (Ambalapuzha)
Take advantage of a poolside bar, a terrace, and shopping on site at Sterling Lake Palace Alleppey. Active travelers can enjoy cycling, fishing, and volleyball at this hotel. Indulge in a body wrap, a body scrub, and a hot stone massage at Subuthi, the onsite spa. Be sure to enjoy a meal at SEA FOOD RESTAURANT, the on-site seafood restaurant. Enjoy the health club, as well as activities like motor boating and rowing/canoeing. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Lake View Premier Room with Balcony

A hotel room with a large bed, a desk, a chair, a nightstand, a mirror, and a window with a view of greenery.

Lake View Premier Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Lake View Suite with Balcony

A hotel room with a large bed, a desk, two chairs, a television, and a door leading to another room.

Lake View Suite with Balcony

  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Water Front Heritage Cottage

A bungalow with a red roof, surrounded by palm trees and a body of water reflecting the structure.

Water Front Heritage Cottage

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room Assigned On Arrival

A hotel room with a large bed, a TV mounted on the wall, a seating area with a sofa and chairs, and a balcony with a view.

Room Assigned On Arrival

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

DOUBLE WITH BALCONY

  • Sleeps 4

View all photos for Heritage Room Double

A hotel room with two beds, a desk, and a balcony with a view of the sea.

Heritage Room Double

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

DOUBLE PREMIER WITH VIEWS

  • Sleeps 4

About the neighborhood

Ambalapuzha is home to Sterling Lake Palace Alleppey. Mullakkal Rajarajeswari Temple and Alleppey Lighthouse are local landmarks, and the area's natural beauty can be seen at Ponnumthuruthu Island and Alappuzha Beach. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Alappuzha travel guide
Map
Thirumala Ward, Chungam, Ambalapuzha, Kerala, 682 001

What's nearby

  • A houseboat on a body of water surrounded by greenery.
    Vembanad Lake
    7 min drive - 4.4 miles
  • Mullakkal Rajarajeswari Temple
    4 min drive - 2.2 miles
  • Ponnumthuruthu Island
    4 min drive - 2.4 miles
  • Chettikulangara Bhagavathy Temple
    5 min drive - 2.6 miles
  • Padanilam Parabrahma Temple
    5 min drive - 2.6 miles

Getting around

  • Mararikulam Station
    16 min drive
  • Cochin International Airport (COK)
    164 min drive

Restaurants

  • Cafe Leventy8
    5 min drive
  • Bay Route Bistro
    4 min drive
  • Madras Veg Table Restaurant
    7 min drive
  • Indian Coffee House
    4 min drive
  • Prince Hotel Alleppey
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SEA FOOD RESTAURANT

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Health club
  • Library
  • Mini golf
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 2360 per pet, per night
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: INR 2360 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sterling Lake Palace Alleppey have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–8 PM.

Is Sterling Lake Palace Alleppey pet-friendly?

Yes, Sterling Lake Palace Alleppey allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of INR 2360 per pet, per night.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sterling Lake Palace Alleppey?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Sterling Lake Palace Alleppey?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sterling Lake Palace Alleppey located?

This family-friendly Ambalapuzha hotel is within 2 mi (3 km) of Mullakkal Rajarajeswari Temple and Ponnumthuruthu Island. Chettikulangara Bhagavathy Temple and Padanilam Parabrahma Temple are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sterling Lake Palace Alleppey Reviews

7.6

Good

7.4

Cleanliness

8.8

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 22 out of 52 reviews
Rating 8 - Good. 12 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 6 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay at the beautiful resort with wonderful staff - all perfect
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there with my family of 3 on NY eve last year. The property was well maintained. While we didn’t get to try all the amenities due to the NY eve rush, the complimentary boat ride on the lake Vemnad was amazing (I would highly recommend to book in advance as it fills our fast). Food was ok. I would recommend this place who wants a quiet, family friendly place in Allepey.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Had a goo psrty for New Year.. Aymaan and staff was really helpful and considerate.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay with lots of activities to indulge the guests and make their stay more comfortable
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scenic locstion
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained . The food provided was also very good.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Complimentary boat ride. Lot of activities to do inside the resort. Very clean room and views
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious property in backwaters

Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
Resort view from the lake
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service
Was an above average place. Room tv did not work. Front desk made a billing mistake, the taxi arranged by hotel was botched up. He had the wrong location. The pond in the middle of the property is quite dirty at places. Location of the hotel is right by the bavkwaters.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UK Family Trip to Kerela.

We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake!
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed at Sterling Lake Palace Alleppey for a 3-day family trip, and the experience fell short of expectations. The private road leading to the property was in very poor condition. It was broken and full of potholes, which created a weak first impression. After checking in, the room we received did not match the images or features shown on the hotel page. There was no bathtub or double vanity. The room felt rundown, damp, had seepage on the walls, old furniture and the overall cleanliness was poor. We had messaged the hotel through Hotels.com to inform them that we would be arriving a few hours late and to keep a good room ready for us, but we did not receive any response. It felt like the lack of communication contributed to us being given a room that was not prepared or maintained properly. We were upgraded to a better room on the second day, which we appreciated, but the bad first impression had already affected our stay and we decided to check out a day early. The positive part of our stay was the staff. They were helpful, polite and very service oriented. They made an effort to improve our experience after the issues we faced on the first day. They also helped us find a medicine box we had forgotten in the initial room. Our main concern is with the condition of the property. The staff is excellent, but the infrastructure and maintenance need significant improvement to match the expectations set online.
Access road with potholes
Seepage in room
No double vanity and bathtub as shown on hotel website
Dirty mattress
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Enjoyed the stay
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place. The cortage with a view over the lake. Lovely food. Staff very friendly and helpful. We made a few purchases from the on site shop and the service was exceptional as were the items we p
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best family resort that I have stayed in Kerala
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and overall experience!!
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience. This is definitely not a 5 star hotel, this is a 3-star hotel. The only positive was that the room has a nice view. However, even getting to this location was tough, the road to this resort was not maintained and very bumpy and is in such a remote location, cannot get a auto or taxi to go out an explore. I do not recommend this hotel to foreigners.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Beautiful setting and well maintained grounds. Service was slow.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay yet
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
The cleanliness can be improved. There were so many plastic bottles near the area where the boat house is parked. Within the property there are few man made ponds, they’re not cleaned either. The taste of the food in the restaurant can be improved a lot. Lots of options but nothing tastes good. There could be a small net put in the balcony of the cottage as we cannot enjoy it due to mosquitoes. The only thing i liked there was the spa. I do highly recommend taking the treatment there.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away from this property.

Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Staff & service
The property actually wasn't that bad but the staff made the experience poor. We didn't get the room that we booked and they accommodated with a roll away bed. Which was fine. Just not ideal. And then they charged an additional fee for this. We were also tired after a long trip and late booking. So when they kept having blackouts and our room key would reset and not work and the late night dinner wasn't available and then was, it was just a few too many little annoyances. I'm trying not to be too harsh because it wasn't bad. Just our experience was bad.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities a bit run down. Ground floor rooms smell of damp. Confusion over boat trip. Nice location.
Stayed 2 nights in Mar 2022