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The Sens Riviera By Oasis

Property class: 4

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Photo gallery for The Sens Riviera By Oasis

A beach with palm trees, a clear sky, and a person walking on a paved path. - The Sens Riviera By Oasis (Akumal)
A room with a view of the ocean, a glass table, and a sofa with a pillow. - The Sens Riviera By Oasis (Akumal)
Beach/ocean view - The Sens Riviera By Oasis (Akumal)
A wooden boardwalk through a dense forest with a person walking away from the viewpoint. - The Sens Riviera By Oasis (Akumal)
A resort with a swimming pool, beach, and ocean view. - The Sens Riviera By Oasis (Akumal)
Close to Riviera Maya Golf Club, The Sens Riviera By Oasis provides an adjacent golf course, 2 poolside bars, and a swim-up bar. With a private beach, beach cabanas, and a beach bar, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a hot stone massage, and aromatherapy at Kin Ha, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Enjoy onsite activities like kayaking, beach volleyball, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Sens Master Suite

A hotel room with a bed, a desk, a chair, a TV, and a view of the ocean.

Sens Master Suite

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Junior Suite

A hotel room with a bed, a seating area, a television, and a view of the ocean.

Sens Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Ocean Front

A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with a view of the ocean.

Sens Ocean Front

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a view of greenery through the window.

Sens Standard

7.6 out of 10
Good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Located in Akumal, The Sens Riviera By Oasis is next to a golf course and on a private beach. Riviera Maya Golf Club and Puerto Aventuras Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Half Moon Bay. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center. Discover the area's water adventures with parasailing nearby, or enjoy the great outdoors with cave exploring, ecotours, and ziplining. Visit our Akumal travel guide
View more Resorts in Akumal
Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • A golf course with rolling green hills, a pond, and dense trees in the background.
    Riviera Maya Golf Club
    3 min drive - 1.1 miles
  • A cave with stalactites and stalagmites, a wooden walkway, and a pool of water reflecting the cave interior.
    Aktun Chen
    3 min drive - 1.1 miles
  • A beach with hammocks and palm trees.
    Akumal Beach
    6 min drive - 3.5 miles
  • A beach with hammocks and palm trees.
    Half Moon Bay
    10 min drive - 4.6 miles
  • South Akumal Beach
    4 min drive - 1.4 miles

Getting around

  • Tulum Intl. Airport (TQO)
    67 min drive

Restaurants

  • The Truck
    13 min walk
  • Tikal Lobby Bar
    5 min drive
  • Cozumel Restaurant
    8 min drive
  • La Iguana Whirlpool Bar
    8 min drive
  • Thali Restaurant
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

This property is closed from September 30 2026 to November 23 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.90 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Frequently asked questions

Does The Sens Riviera By Oasis have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Sens Riviera By Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Sens Riviera By Oasis doesn't offer parking.

What time is check-in at The Sens Riviera By Oasis?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Sens Riviera By Oasis?

Check-out is at noon.

Are there all-inclusive benefits at The Sens Riviera By Oasis?

Yes, the property is all-inclusive.

Where is The Sens Riviera By Oasis located?

Located in Akumal, this beachfront resort is next to a golf course, 0.5 mi (0.8 km) from South Akumal Beach, and 2 mi (3.2 km) from Akumal Beach. Riviera Maya Golf Club and Aktun Chen are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Sens Riviera By Oasis Reviews

7.2

Good

7.4

Cleanliness

7.2

Amenities

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 195 reviews
Rating 8 - Good. 48 out of 195 reviews
Rating 6 - Okay. 32 out of 195 reviews
Rating 4 - Poor. 22 out of 195 reviews
Rating 2 - Terrible. 26 out of 195 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at the Sens, the rooms were clean and the food was good. The thing that made it lose a star is that they require you to leave the facility at 12pm sharp, so if you have a flight leaving at 6pm then you have to book another night or sit in the airport for hours????
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't have access to the hot tub. If there was one on the side we were staying at we definitely would have used it. They staff was friendly and very helpful. Seems like the resort was a little under staffed. Rooms we clean and comfortable
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Nice location. Very friendly staff.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, friendly staff. Fantastic coastline and Akumal trail. Thank you so much for the great vacation!
Stayed 10 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. Very good food options. Nice views and lots of amenities.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!! Great service !! The staff is wonderful!!!
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort! Not too many people. Good location and is family-friendly.
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Property is perfect for families, staff is very friendly. Food was ok, was expecting it to be a lot better.
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

The staff was very good
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a front beach room!! WoW what a view! And lots restaurants!!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice, definitely not a 5 star but a good choice for a family. If you like a night life skip it. If you want a quite hotel take it.
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff members were overall amazing, and went above and beyond to accommodate us during our stay! Daniel, Sibely and Gabi offered many exciting activities during the days, and there were several dining options. Bartenders were a lot of fun, and we had a great time :)
Stayed 8 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and great job.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and view was definitely a highlight of this hotel! I do wish the shower and balcony/pool area were cleaned a bit better. But all in all we loved our stay here! The staff was quick, helpful and very friendly!
Stayed 3 nights in Jan 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
Stay was pretty good but two days in row we had room with out air conditioning and everything else was good but things was quiet good they didn’t have many options for food
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Property condition & facilities are average. But Staff & Service are excellent. I would recommend. Visited 6-9 december 2024
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Great staff. Wonderful drinks (best out of all my Mexico trips!) loved being able to see fish right in the ocean at the beach. Though it is a smaller resort. Buildings are worn out a fair bit. That was the biggest downside for me.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is good , food good , building need attention in public areas , floors need a pressure washer. Some areas need to paint . Location is very good but need ATTENTION!
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Disliked: Cleanliness
Driving up to the property, everything looks beautiful! The pools are nice and the beach is amazing. The food was not the greatest. The pools close extremely early by 8 pm!! The rooms are not what like the pictures show. Overall it was not a terrible hotel/experience.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The room we booked was not the room we were given. The picture of the Kian Master Suite with cabana as shown on Expedia and on the Sens Tulum site does not exist at this property. The staff at the check in are aware of the “problems “ and just push every one through the process and keep things moving. Sales for the Vacation Club and the 90 minute presentation are very aggressive. The food was very good and servers were pleasant. Overall a very stressful, disappointing experience.
Stayed 6 nights in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, the food and drinks were excellent. The shower in the room was horror movie scary. I did let the hotel know via survey, but they got back to me exactly when I checked out. The water wouldn’t even switch from faucet to shower. The toilet was rusty and old, the grout was moldy and dirty. The room was spacious. The pools were dirty. The beach had trash in the sand just sitting there for days.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

The hotel is nice, the water is beautiful, but VERY rocky. The beach has eroded and doesn't look like it does in the pictures. Location is amazing but it needs updates & upgrades. Loved that our room was able to open up right to the water, but the room itself is not the greatest. We couldn't see much past a giant ATV parked right outside our window the entire time. It rained and our room (despite being on the first floor) had a bad leak all night. Had to set up a garbage can to catch the water. Despite that, most of the staff was great and attentive. The food, although limited was decent. Booked a spa massage and had to PHYSICALLY STOP THE MASSEUSE from excessive touch in areas he knew full well were pushing boundaries. This after a verbal warning. The pool is FREEZING. The pool bar wasn't always open or staffed.
Stayed 3 nights in Dec 2024