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Jaypee Palace

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Bar (on property) - Jaypee Palace (Agra)
Lobby - Jaypee Palace (Agra)
Property entrance - Jaypee Palace (Agra)
Exterior - Jaypee Palace (Agra)
Food and drink - Jaypee Palace (Agra)
Luxury
5.0 star property
8.2

Very good

Luxury family-friendly hotel in the city center

At Jaypee Palace, you can look forward to a bowling alley, a poolside bar, and shopping on site. Treat yourself to Ayurvedic treatments, aromatherapy, or a body wrap at Tamaya, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a hair salon and an arcade/game room.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Room options

View all photos for Junior Suite

View from room

Junior Suite

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Suite

Room

Executive Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room

Room

Executive Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Palace Room

Room

Palace Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Agra, Jaypee Palace is in the city center. Taj Nature Walk and Motilal Nehru Park reflect the area's natural beauty and area attractions include Kalakriti Culture and Convention Centre and Moti Masjid. Visit our Agra travel guide
Map
Fatehabad Road, Agra, Uttar Pradesh, 282003

What's nearby

  • A historic building with arches and columns, palm trees, and people in traditional attire.
    Agra Fort
    6 min drive - 4.0 miles
  • The Taj Mahal with its reflection in the water, four minarets, and a symmetrical garden.
    Taj Mahal
    9 min drive - 3.3 miles
  • Ornate white columns and a grand staircase with intricate carvings.
    Soami Bagh Temple
    15 min drive - 9.0 miles
  • TDI Mall
    19 min walk - 1.0 mile
  • St. John's College
    12 min drive - 6.6 miles

Getting around

  • Shaheed Captain Shubham Gupta Station
    3 min drive
  • Bichpuri Station
    18 min drive
  • Agra (AGR-Kheria)
    31 min drive

Restaurants

  • The Salt Cafe
    3 min drive
  • Onyx at Courtyard Marriott Hotel
    3 min drive
  • Momo Cafe
    3 min drive
  • Molecule
    3 min drive
  • McDonald's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (INR 1,000 per 24-hour period)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Free valet parking on site
  • Self parking on site (surcharge)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,770 for adults and INR 1,062 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • C est Chine
  • Paatra
  • Tea Lounge
  • The Grand Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5,005 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2950 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 4000
  • Christmas Eve (December 24) Gala Dinner per child: INR 3000 (from 5 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 9440
  • New Year's Eve (December 31) Gala Dinner per child: INR 5896 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 1770 for adults and INR 1062 for children
  • Fee for in-room wireless internet: INR 1000.00 per 24-hour period (rates may vary)
  • Rollaway bed fee: INR 2950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Jaypee Palace have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Jaypee Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Jaypee Palace?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Jaypee Palace?

Check-out is at noon.

Where is Jaypee Palace located?

This family-friendly Agra hotel is located in the historical district, within 2 mi (3 km) of TDI Mall and Kalakriti Culture and Convention Centre. Taj Mahal is 2.8 mi (4.5 km) away. Taj East Gate Station is 21 minutes by foot and Shaheed Captain Shubham Gupta Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Jaypee Palace Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 127 out of 274 reviews
Rating 8 - Good. 77 out of 274 reviews
Rating 6 - Okay. 40 out of 274 reviews
Rating 4 - Poor. 17 out of 274 reviews
Rating 2 - Terrible. 13 out of 274 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel are rude and obnoxious. Select another hotel if you wish to visit Agra
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really looks and feels like a palace,wonderful property. Mosquitoes in room due to crack in door opening to the outside BUT not sealed inspite of saying so; stopping the central ac at midnight recurrently.The pool needs to have a heater, would be unique to other local 5 star hotels and attract year round local crowd and more tourists
Stayed 9 nights in Nov 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, but we had a different bad experience.

Overall a good hotel and staff is really warm and welcoming, but we chose this hotel so we can have a relaxing few days, but the hotel decided to have a private party right outside our hotel windows. We couldnt even open the windows or curtains all day. After several complains, nothing was done.. the noise was so loud it went on till 2 am in the night. This was brought to the duty managers attention in the morning.. who denied anything like this happened. There was litter all over the lawns and no one bothered cleaning it up for the whole two days. Really all it needed was an acknowledgement or move us to a different room. But the staff is really good, lovely evening show, buffet meal & breakfast are good. Chinese restaurant is really good too.
Stayed 2 nights in Jan 2019
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Leave it to luck for 5 star experience..

It was one of the very few 4-5 star hotels available in Agra during peak season which, with several negative reviews, should have been a sign I made the mistake of ignoring when booking it. This is an old property trying to get by with semi-decent customer service. My family stay experience included the following -Leaking bathtub (took them an hour to fix) -Hair strands in the food at the lunch buffet -Local puppet artist peddling handmade dolls in the guise of a puppet show (shows very obvious displeasure if you dont buy/tip heavily) -Using an upscale car from their Travel Desk for a day trip. Got a very unprofessional driver (bad driving and scam tourist stop at a pseudo-temple) +Very close to Taj Mahal +Staff listens and tries to respond (well trained to very smoothly address concerns about your room when things go wrong) +Food at the Pavilion Cafe During checkout I gave clear feedback on plumbing issues and referenced their reviews here. Later, their VP of Operations sent me a very (boilerplate) email on how “delighted” they are with the feedback. And ofcourse, the staff is exceptionally well trained to say that they’ll take “special care of you next time” due to the bad experience(s) during the current stay. Based on other reviews, doesnt look like my experience was uncommon. Consider yourself lucky if you don't run into issues with your stay. But then one opts for 5 star for consistency and not for promoting luck/chance. Hope this is helpful.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Sucked for the money stay away
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mycket bra hotell med fantastisk service!

Det var ett fantastiskt ställe med exelent frukost och service. Bästa mannagen Neelich Sharma som hjälptae till med allt! Hotellet har 1000 anställda, så man fick alltid hjälp!
Fantastisk Pool!
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good in hotel and staff also so good.🙂
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the food and the hotel is excellent! I would always prefer to stay here. Thanks for an excellent service
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from F&B Mgr who really looked after us.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was excellent from check in to check out
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and staff is very helpful... Pools and kids area properly managed..will definitely visit again.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff. Beautiful hotel amidst busy Agra. Prices compare to UK / USA, but great place to relax after a busy few days travelling.
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel property is vast and spacious with impressive lobby. I had booked 2 executive rooms and had come down to assess the hotel and its rooms for my daughters daughter's wedding. However, i was very disappointed with the bedrooms as the electric and bathroom fittings are out dated. The air conditioning was not working properly and we had to open the window to get some ventilation. The room was overall bland with no charm. I will give 1-2 out of 5 for this hotel.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Well laid out grounds....excellent service.....premium property
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and well maintained. The food is extremely pricey and rooms are not sound proof and hallways can get noisy. Also when you book through Expedia, they charge extra taxes.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with v good hospitality, courteous staff and nice ambience
Stayed 1 night in Nov 2018
Verified review

8/10 Good

great staff and lovely hotel
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities
A simple Hotel in the right place for staying the night in Agra. Foid is less than exceptional but palletable for the typical american tourist. There is a smell that comes and goes is difficult to endure.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at Jaypee Palace

Professional and pleasant service. Everyone was very polite and smiley. Although we only stayed at this hotel for sleeping as we were busy visiting places, we really had a pleasant time here and had a very good impression. Breakfast was nice too. We went to Oberoy Hotel for dinner but reception staff's service was way better at Jaypee.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel park

Very nice and friendly hotel with a great park
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with green landscape. Good location if you are visiting tajmahal Bathroom should added separate bath space Furniture is now very old
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well maintained property.very close to the Taj Mahal
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Had night halt while coming from Lucknow to Delhi. Had a nice time staying at this palatial hotel. Would like to stay with family in near future.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Average stay

Strange system of check in when you complete formalities at one counter then go to second counter about 50 mtrs away to deposit advance. Front desk staff should be more smiling/ accommodating if this property is 5 star. Just building do not make it 5 star.
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

広くて豪華なホテル

ロビーや客室は、とても重厚で豪華なホテルです。庭もひろく、設備もたくさん揃っています。 部屋も清潔で、掃除も行き届いてます。 ただ、残念ながら、一泊二日の滞在で、3回も部屋の鍵の接触が悪く、解錠できなかったこと。従業員の方が親切に対応しれましたが、3回は多い。
Stayed 1 night in Feb 2018