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We Hotel Acapulco

Property class: 3

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Photo gallery for We Hotel Acapulco

A hotel room with two beds, a desk, a chair, and a painting on the wall. - We Hotel Acapulco (Acapulco)
A hotel room with two beds, a chair, a table, and a view of the ocean. - We Hotel Acapulco (Acapulco)
A modern hotel with a multi-story structure, large windows, and a gated entrance. - We Hotel Acapulco (Acapulco)
A hotel room with a large window, a pool, and a dining area with a table and chairs. - We Hotel Acapulco (Acapulco)
A modern hotel with a large pool area, multiple balconies, and sun loungers. - We Hotel Acapulco (Acapulco)
We Hotel Acapulco provides amenities like a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite

A hotel room with two beds, a chair, a table, and a view of the ocean.

Junior Suite

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, Balcony, Ocean View

A hotel room with two beds, a desk, and a view of the ocean.

Double Room, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room (ADA)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (Internal View)

A hotel room with two beds, a desk, chairs, and a wardrobe.

Double Room (Internal View)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (with Window)

A hotel room with two beds, a desk, and a view of the city.

Double Room (with Window)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Balcony

A hotel room with two beds, a bedside table, an air conditioning unit, and a bathroom.

Double Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (King, Pool)

A hotel room with a bed, a bedside table, a lamp, and a view of a pool and palm trees.

Room (King, Pool)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (king with Window)

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Room (king with Window)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (King Costera)

A hotel room with a large bed, a view of palm trees and the ocean, a white desk, and a window with curtains.

Room (King Costera)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony, Ocean View

A hotel room with a bed, a television, a small table, and a window with curtains.

Double Room, Balcony, Ocean View

  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony

In-room safe, iron/ironing board, WiFi (free), alarm clocks

Double Room, Balcony

  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room (ADA)

A hotel room with a bed, a television, a small table, and a window with curtains.

Double Room (ADA)

  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Located near the beach, We Hotel Acapulco is in Costera Acapulco, a neighborhood in Acapulco. Acapulco Golf Club and Club de Yates de Acapulco are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Casa de la Cultura and Naval History Museum. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
Av. Costera Miguel Aleman 248, Acapulco, GRO, 39355

What's nearby

  • A red macaw perched on a branch surrounded by lush green foliage.
    Parque Papagayo
    5 min walk - 0.3 miles
  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    9 min walk - 0.5 miles
  • A sandy beach with clear blue waters, large rocks, and palm trees.
    Condesa Beach
    5 min drive - 1.4 miles
  • Hornos Beach
    3 min walk - 0.2 miles
  • Tamarind Beach
    8 min walk - 0.5 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    39 min drive

Restaurants

  • Sushi2go!
    5 min walk
  • Buzo's Restaurant-Bar Sucursal Tamarindo
    3 min walk
  • El Nono
    5 min walk
  • Acapulcazo
    9 min walk
  • El Amigo Miguel
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does We Hotel Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is We Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at We Hotel Acapulco?

Check-in start time: 3 PM; Check-in end time: 6:00 AM.

What time is check-out at We Hotel Acapulco?

Check-out is at noon.

Where is We Hotel Acapulco located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Hornos Beach, Parque Papagayo, and Tamarind Beach. Playa Las Hamacas and Papagayo Beach are also within 10 minutes.

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Reviews

We Hotel Acapulco Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 129 out of 257 reviews
Rating 8 - Good. 66 out of 257 reviews
Rating 6 - Okay. 34 out of 257 reviews
Rating 4 - Poor. 13 out of 257 reviews
Rating 2 - Terrible. 15 out of 257 reviews

Reviews

Verified review

8/10 Good

Karrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! Pool area was clean and plenty of space for loungers.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Will stay again.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Karl

Disliked: Cleanliness, staff & service
Bed lining was stained and dirty. Location is ideal as not far from most things.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Roy

Liked: Cleanliness, staff & service

Good location and views are amazinng.

The locations was in the middle of acapulco bay, exactly in front of El Amigo Miguel, my favorite seafood restaurant. There was no parking so I had to park in the street. The bath towels were old and loose edges on all towels. The bathroom had a stench that would come out of the drain so we would have to cover. And the pillows were overwhelming big, I had a stiff neck every morning. The hotel is clean, restaurant had good service and when I need ice in the lobby the would always provide.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores and restaurants close by
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MARIA DE LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

miguel

Liked: Cleanliness, staff & service
Mmmm
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

SERVANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people working there .
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very friendly ppl. I luv it
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
🙌👍
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Alberto

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rates are haight for that kind of property, the rooms furniture needs a lot improvement .
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Alberto

Disliked: Amenities, property conditions & facilities
Night staff was rude Ac made noises and didn’t let me sleep. When I called to tell them they came and told me it was fine ave didn’t want to give me another room.
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terribly maintained property Dirty, doesn’t look at all as you depict it in your website It’s not on the beach as it seems to be It’s deceiving
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad experience would never return again.
Stayed 10 nights in Oct 2024
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, amenities
Not what I expected
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is no good
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
The AC did not work in my room. It just blew hot air. I was told this is normal, but no it’s not. I know what AC is supposed to feel like and it’s not supposed to feel like an army of old people blowing hot mouth air in my face.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
El check in aceptable, la señorita que nos atendió fue poco cordial, hizo el trámite y listo. Las instalaciones en general no se veían como en las fotos, falta pintura, el elevador se descompone y no cierra bien, las puertas de las habitaciones están cayéndose, húmedas y la madera se está levantando, algunas luces se están cayendo, el espejo del baño parece viejo, los amenities muy básicos, las toallas deshilachadas y percudidas. La alberca tenía nata de aceite y mugre. En general el personal parece que no quiere estar ahí. El wifi, solo funciona en áreas comunes. Por lo tanto la tarifa no corresponde ni a la categoría, ni el servicio. Es un hotel caro para lo que ofrece.
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar que le falta mantenimiento evidente. Los cuartos son buenos, las camas buenas, pero empiezan a deteriorarse. El servicio de los empleados es deficiente. El hotel carece de servicios y de personal necesario .
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Irma

Liked: Cleanliness, amenities
La ubicaciĂłn es buena, las instalaciones requieren mantenimiento, si te todo el elevador.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Zeferino

Liked: Cleanliness, staff & service, property conditions & facilities
No incluye desayuno
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Maria

Disliked: Staff & service, amenities, property conditions & facilities
El cuarto lo entregaron hasta las 5 pm porque lo estaban reparando, sin embargo nos dejaron entrar a guardar nuestro equipaje hasta que lo tuvieron listo para entrar. Sin embargo nos compensaron esas dos horas dejándonos el cuarto dos horas extras el próximo día. La taza del baño no tenía la tapa, la cama no era cómoda, el elevador no funcionaba bien y el personal nos prestó muy buena atención.
Stayed 1 night in May 2026
Verified review

4/10 Poor

oscar jesus sanchez

Disliked: Staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in Apr 2026