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Suites Torres Gemelas VIP

Property class: 3

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Exterior - Suites Torres Gemelas VIP (Acapulco)
WiFi (free), individually decorated, bed sheets - Suites Torres Gemelas VIP (Acapulco)
Standard Quadruple Room, 1 Bedroom, Beach View | WiFi (free), individually decorated, bed sheets - Suites Torres Gemelas VIP (Acapulco)
Basic Quadruple Room, 1 Bedroom, Beach View | WiFi (free), individually decorated, bed sheets - Suites Torres Gemelas VIP (Acapulco)
Exterior - Suites Torres Gemelas VIP (Acapulco)
Suites Torres Gemelas VIP provides amenities like a bar and 4 restaurants. Stay connected with free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Quadruple Room, 1 Bedroom, Beach View

Standard Quadruple Room, 1 Bedroom, Beach View | WiFi (free), individually decorated, bed sheets

Standard Quadruple Room, 1 Bedroom, Beach View

  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Basic Quadruple Room, 1 Bedroom, Beach View

Basic Quadruple Room, 1 Bedroom, Beach View | WiFi (free), individually decorated, bed sheets

Basic Quadruple Room, 1 Bedroom, Beach View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Costera Acapulco, a neighborhood in Acapulco, Suites Torres Gemelas VIP is in the entertainment district and on a private beach. Naval History Museum and Acapulco Historical Museum of Fort San Diego are cultural highlights, and travelers looking to shop may want to visit Diana Galleries Mall and Plaza Bahia. Casa de la Cultura and Botanical Gardens of Acapulco are also worth visiting. Visit our Acapulco travel guide
Map
93 Av Costera Miguel Alemán Deportivo, Acapulco, Gro., 39690

What's nearby

  • A crowded beach with people sunbathing and swimming, a red umbrella, and a cityscape in the background.
    Icacos Beach
    8 min walk - 0.5 miles
  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    12 min walk - 0.7 miles
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    14 min walk - 0.7 miles
  • Acapulco Golf Club
    10 min walk - 0.6 miles
  • Playa El Morro
    14 min walk - 0.7 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    30 min drive

Restaurants

  • Lobby Bar Fiesta Americana Acapulco
    1 min walk
  • La Crespolina Fiesta Americana Acapulco
    2 min walk
  • Angels House
    1 min walk
  • Restaurante Chile, Maíz y Frijol
    1 min walk
  • Taquitos Acapulco
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • In-room kitchenette
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On a private beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Mini-fridge

More

  • Air conditioning
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 10:30 AM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Suites Torres Gemelas VIP have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–10:30 AM.

Is Suites Torres Gemelas VIP pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for MXN 100 per night.

What time is check-in at Suites Torres Gemelas VIP?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Suites Torres Gemelas VIP?

Check-out is at noon.

Where is Suites Torres Gemelas VIP located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district and within a 10-minute walk of Icacos Beach and Acapulco Golf Club. Playa El Morro and Condesa Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Suites Torres Gemelas VIP Reviews

5.0

4.6

Cleanliness

5.0

Amenities

4.8

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 8 out of 21 reviews

Reviews

Verified review

4/10 Poor

Ileana

Disliked: Cleanliness, amenities, property conditions & facilities
Pues la verdad el hotel es bueno pero las personas que arriendan las suites dejan que desear tenían muchos detalles y alquilamos dos pero nos pusieron a unos en una torre y a otros en la otra torre para comunicarnos teníamos que ir de un lado a otro no te prestan toallas para la alberca te limitan mucho estuvo pésimo yo recomiendo que reserven directo a el hotel
Stayed 4 nights in Jan 2023
Verified review

2/10 Terrible

Amitai

Disliked: Cleanliness, staff & service, property conditions & facilities

COBRO ADICIONAL Y PÉSIMO SERVICIO DEL ANFITRIÓN

Mal, el anfitrión (Francisco) no responde llamada, no jabón de manos,escaso papel sanitario, nunca tuve internet,el hotel no me pudo ayudar que por era con un TERCERO,TE HACEN UN COBRO ADICIONAL POR PAGAR CON TARJETA DE CRÉDITO USAN TERMINAL CLIP Y NADIE TE QUIERE HACER RSE REEMBOLSO
Stayed 2 nights in Jan 2023
Verified review

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malas condiciones y servicio !

El servicio muy malo, la condición de la habitación malísima, falta de focos, almohadas sin fundas, WC tapado y desprendido! Nunca cambiaron las toallas 😖
Stayed 3 nights in Jan 2023
Verified review

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No respetan reservaciones
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

J Alan

Liked: Staff & service, amenities, property conditions & facilities
La vista al mar sin embargo la atencion de recepción no fue muy buena ya que indicaron q no sabian nada de el propietario y el valet parking tarda mucho hace muchas filas
Verified review

6/10 Okay

Rosa

No me gusto el servicio de recepción, las habitaciones no estaban del todo parecidas a las de las imágenes. Hace falta mantenimiento y comunicación con el administrador
Verified review

4/10 Poor

Carol Elaine

Disliked: Amenities, property conditions & facilities
La propiedad no tenia las dos camas dobles y una sofacama anunciadas en la publicacion. Tenia una cama doble, una cama sencilla, y un sofacama que ni se podia usar para sentarse, mucho menos para dormir por tan mal estado en que estuvo. El baño se inundaba al abrir la llave de la regadera y el agua llegaba hasta el otro cuarto en cuestion de un par de minutos. La parilla electrica estaba quebrada y desconectada. Grave falta de mantenimiento y cuidado. Eran faltas del dueño y/o de la administracion, no del personal de limpieza.
Verified review

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La vista a la bahía y no me gusto que no es lo que muestra en las fotografías y no es parte del hotel
Verified review

2/10 Terrible

Raúl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada de lo que presumen ofrecer.
Stayed 3 nights in Nov 2022
Verified review

6/10 Okay

ELIZABETH

Disliked: Cleanliness
Las instalaciones muy descuidadas, estaba lleno de polvo.
Stayed 3 nights in Nov 2022
Verified review

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El cuarto no era el de las fotos.

Hola. Fue algo molesto hospedarme allí. Me sentí engañada . Porque la habitación no era como las fotos . El cuarto fue totalmente diferentes. Las condiciones del cuarto fueron horribles. El aire acondicionado regaba agua. Había fuga en la regadera. Me engañaron y me sentí estafada.
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

FRANCISCO DAVID GALLEGOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo mal, pésimo servicio al cliente y sobre todo en la recepción me hicieron perder casi dos horas y la habitación que me dieron no fue la que yo había reservado, no se hospeden ahí
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

yola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy limpio
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Respecto a la propiedad le falta mantenimiento se ve descuidada ya dentro la habitación que me tocó estuvo bastante cómoda y cumplía las necesidades que requeríamos
Verified review

8/10 Good

DIEGO

Stayed 2 nights in Jan 2023
Verified review

2/10 Terrible

Samantha Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified review

2/10 Terrible

JOSE MIGUEL

Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Rosa

Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Jatziry

Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Itzel

Stayed 3 nights in Nov 2022
Verified review

6/10 Okay

Estefanny Itzel

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022