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Hotel Villavera

Property class: 3

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Photo gallery for Hotel Villavera

Exterior - Hotel Villavera (Acapulco)
Interior - Hotel Villavera (Acapulco)
Property grounds - Hotel Villavera (Acapulco)
Room - Hotel Villavera (Acapulco)
Restaurant - Hotel Villavera (Acapulco)
Consider a stay at Hotel Villavera and take advantage of a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the sauna. The on-site Mexican cuisine restaurant, Villavera, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a bar.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

View all photos for Standard Room

Standard Room | Select Comfort beds, in-room safe, desk, WiFi (free)

Standard Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Costera Acapulco, a neighborhood in Acapulco, is home to Hotel Villavera. Diana the Huntress and Acapulco Historical Museum of Fort San Diego are local landmarks, and some of the area's activities can be experienced at Acapulco Golf Club and Club de Yates de Acapulco. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
Lomas del Mar #35, Acapulco, GRO, 39690

What's nearby

  • A crowded beach with people sunbathing and swimming, a red umbrella, and a cityscape in the background.
    Icacos Beach
    8 min walk - 0.5 miles
  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    19 min walk - 1.0 mile
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    11 min drive - 1.2 miles
  • Acapulco Golf Club
    10 min walk - 0.6 miles
  • Acapulco Convention Center
    15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    30 min drive

Restaurants

  • Lobby Bar Fiesta Americana Acapulco
    12 min walk
  • La Crespolina Fiesta Americana Acapulco
    12 min walk
  • El Plebe Alegre
    17 min walk
  • BCN
    3 min drive
  • Restaurante Chile, Maíz y Frijol
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Villavera

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 01 and June 30.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Villavera have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Villavera pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 350 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Villavera?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Villavera?

Check-out is at 11:00 AM.

Where is Hotel Villavera located?

Located in Costera Acapulco, this beach hotel is within a 10-minute walk of Icacos Beach and Acapulco Golf Club. Acapulco Convention Center and Diana the Huntress are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Villavera Reviews

7.2

Good

8.0

Cleanliness

8.2

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 107 reviews
Rating 8 - Good. 32 out of 107 reviews
Rating 6 - Okay. 19 out of 107 reviews
Rating 4 - Poor. 15 out of 107 reviews
Rating 2 - Terrible. 10 out of 107 reviews

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Cumple con el propósito de pasar la noche, pero las condiciones de la habitación deja mucho que desear, la regadera no servia, tampoco salía agua caliente y las toallas estaban viejas y un poco rotas.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico

Excelente
Stayed 1 night in Feb 2021
Verified review

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

En general muy bien, el personal del hotel muy atentos y en especial la gerente muy profesional y amable, claro que volveré.
Stayed 5 nights in Feb 2021
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

xecekent

Todo perfecto
Stayed 1 night in Aug 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
ESTA MUY ABANDONADO EL HOTEL LE FALTA MANTENIMIENTO Y SERVICIOS EN GENERAL UN SERVICIO MALO
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

jlg

Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE! ES UN MOTEL NO UN HOTEL, ESTA ABIERTO, TU PUERTA DA A LA CALLE PUBLICA, MUY PERO MUY VIEJO, SIN MANTENIMIENTO, SIN BARRER NI TRAPEAR TU HABITACIÓN, EL BAÑO CON FUGA TODO EL PISO INUNDADO, MUEBLES Y CAMAS SUMAMENTE VIEJOS, LA HABITACIÓN SIN TELÉFONO, LAS CORTINAS MANCHADAS DE HUMEDAD, ESPANTOSO.
Stayed 2 nights in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Aunque lleguemos a las 15:30 (check in desde 15:00) no había nadie a la recepción, el proceso total de nuestro checkin duro casi 2 horas! Las instalaciones no justifican el alto precio. Even though we arrived at 15:30 (check in starts at 15:00) there was nobody at the reception, the total process of hour check in took about 2 hours! The installations do not justify the high price.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pésimo servicio. El restaurante lo cierran a las 2.. te dan los cuartos hasta mero arriba.. q pena. Tan lindo hotel. Gente desorganizada
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old place. The AC didn’t work well. The grounds of the hotel look like they were once nice but are run down and the gardens are a mess. I wont be back
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Seria bueno tener Wi-fi en las habitaciones e informar si la alberca esta en reparación o no
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Las instalaciones y concepto de las habiaciones, así como el personal; MUY BIEN. Pero la alberca principal no estaba en funcionamiento.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Mr.Roses

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas y las instalaciones estaban un poco viejas.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities
Nicely located near a lot of local restaurants and the beach. Lots of hidden fees and does not have the amenities mentioned on Expedia. No Internet in the rooms. You have to go to the lobby for that. And that’s far. AC semi work. Gym does not exist. And pools are out of order. For maintenance. Not happy at all. Won’t recommend.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

francisco atilano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar con personal altamente amable

La propiedad requiere mantenimiento en general, sin embargo la estancia fue muy placentera, las habitaciones son amplias y cuentan con todo lo necesario, un hotel clásico de la época dorada de Acapulco, el personal es muy amable y muy efeciente, el servicio en el restaurante es muy bueno y muy buena calidad de alimentos. El único inconveniente que nos incómodo fue que por error nos abrieron la habitación a las 7 am, fuera de ese inconveniente la estancia fue muy placentera. Definitivamente volveré.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Property is old...need improvements....no wifi on rooms...
Stayed 3 nights in May 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio, no nos ayudaron con el equipaje, no hay teléfono en la habitación, cómo pido asistencia sin el, coladera de regadera tapada, puerta rompiéndose, etc
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE DO NOT BOOK THIS HOTEL, Was very disappointed stay there
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valdría la pena revitalizar los jardines dando lucimiento a esa gran inversión en muros de contención. Mejorar la experiencia con clima, tv y cobertura wi-fi.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal! Para los años que tiene el hotel, lo tienen muy bien conservado! FELICIDADES!! REGRESARE!
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Están muy bonitas las instalaciones aunque deberían remodelar un poco, checar las cuestiones eléctricas y de las llaves de agua, de la tina principalmente ya que en la habitación que nos toco, goteaba mucho. También deberían actualizar la dirección en google maps, porque te marca la entrada por el spa jaja de ahí en adelante, todo muy bien.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LAS INSTALACIONES SON CONFORTABLES SIN EMBARGO LES FALTA ORDEN EN LOS SERVICIOS NO HABÍA TELÉFONO EN LA HABITACIÓN Y OTRAS COSAS ADEMAS MALA SEÑAL DEL CABLE
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto el hotel no esta tan lejos de la playa pero el hotel mismo, es un lugar muy muy agradable, me encanto mi habitación la 403 creo es la mejor de todo el hotel, bonita vista del hotel desde su terraza y de la bahía, enorme, cómoda y bonita. Solo estuvo mal que no había agua caliente. Pero ahora es mi lugar favorito para llegar.
Stayed 4 nights in Dec 2018
Verified review

4/10 Poor

JEN

Disliked: Staff & service
CUANDO LLEGUE NO TENIAN REGISTRADA MI RESERVACION Y TUVE QUE ESPERAR MUCHO TIEMPO,APARTE ME HICIERON EL CHECK.OUT A A LAS 12 CUANDO SIEMPRE ES A LAS 3
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas vacaciones.

Agradable lugar. Buena Relación costo beneficio. Todas las personas sumamente atentas. Cerca de la playa en auto. Las villas no tienen wifi esa es una desventaja. En general muy bien.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villa privada

Me gusto la privacidad de la alberca de la villa, a pesar de que nos toco una de las de abajo y no se veía el mar me gustó.
Stayed 1 night in Aug 2018