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Auto Hotel Ritz

Property class: 2

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Photo gallery for Auto Hotel Ritz

Outdoor pool - Auto Hotel Ritz (Acapulco)
Children's area - Auto Hotel Ritz (Acapulco)
Room - Auto Hotel Ritz (Acapulco)
Food court - Auto Hotel Ritz (Acapulco)
Interior entrance - Auto Hotel Ritz (Acapulco)
Auto Hotel Ritz provides a restaurant and more. Guests can connect to free WiFi in public areas.

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • 24/7 front desk

Room options

About the neighborhood

Located near the beach, Auto Hotel Ritz is in Costera Acapulco, a neighborhood in Acapulco. Acapulco Historical Museum of Fort San Diego and Naval History Museum are cultural highlights, and some of the area's attractions include Casa de la Cultura and Botanical Gardens of Acapulco. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. Visit our Acapulco travel guide
Map
Av. Wilfrido Massieu s/n, Fracc. Magallanes, Acapulco, GRO, 39690

What's nearby

  • A red macaw perched on a branch surrounded by lush green foliage.
    Parque Papagayo
    2 min walk - 0.1 miles
  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    7 min walk - 0.4 miles
  • A sandy beach with clear blue waters, large rocks, and palm trees.
    Condesa Beach
    12 min walk - 0.7 miles
  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    19 min walk - 1.0 mile
  • Galerías Acapulco
    2 min walk - 0.1 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    36 min drive

Restaurants

  • Starbucks
    5 min walk
  • Woolworth Café W
    5 min walk
  • Wasabi Sushi Acapulco
    4 min walk
  • El Portón
    2 min walk
  • Frutiyogurth
    5 min walk

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Las Torres Gemelas Acapulco
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  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Tour and ticket assistance

More

  • 1 building
  • 5 floors

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Auto Hotel Ritz have a pool?

Yes, this property has an outdoor pool.

Is Auto Hotel Ritz pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Auto Hotel Ritz?

Check-in begins at 3 PM.

What time is check-out at Auto Hotel Ritz?

Check-out is at noon.

Where is Auto Hotel Ritz located?

Located in Costera Acapulco, this hotel is steps from Galerías Acapulco and Parque Papagayo. Papagayo Beach and Plaza Bahia are also within 10 minutes.

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Reviews

Auto Hotel Ritz Reviews

3.6

4.4

Cleanliness

5.4

Location

3.8

Staff & service

2.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 1 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 10 out of 18 reviews

Reviews

Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Para un paso corto de emergencia está bien, aunque es de considerar el hecho que están cambiando de administración
Stayed 1 night in Jan 2018
Verified review

2/10 Terrible

Francisco Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucho ojo, que no te engañen.

La verdad, no recomiendo para nada este hotel, el trato de su personal es nefasto, sobré todo el de una señorita que está por las mañanas en recepción, no hay agua caliente, el aire acondicionado, jamás funcionó, el agua del sanitario salía por todos lados, el hotel en general está muy mal.
Stayed 3 nights in Oct 2017
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

el peor hotel

sucio, viejo, feo, sin mantenimiento, sin toallas, sin papel de baño, sin jabon, .el peor hotel en el que me he hospedado en toda mi vida
Verified review

6/10 Okay

Jorge

Disliked: Property conditions & facilities

Hotel muy cercano a playa papagayo

Mi estancia en el hotel no fue del todo lo mejor, ya que las toallas no son buenas, no hay regalos de cortesía como agua o dulces, jamas me ofrecieron algún refrigerio, ni servicio de BAR o Restaurante, el hotel es viejo y no estaría mal invertir en su remodelacion ya que es un hotel histórico en acapulco. no hay teléfono en la habitación que me toco, (303 ) y ademas las televisiones son horribles la imagen es muy deficiente. seria muy bueno que se le invirtiera un poco de dinero a este hotel que cuenta con muy buena ubicación.
Verified review

4/10 Poor

Giovanni

Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante...

Vine hace 7 años y era un buen hotel, me quedé con un buen sabor de boca en ese entonces, hoy en día es un hotel que se ve en ruinas, inseguro, por los 1,100 por noche que cuesta en expedia. El elevador no abre bien y no sirve el sensor, solo funciona 1 de los 2, no te dan toallas, el aire acondicionado gotea. La TV no funciona si no te traen el decodificador. Es una franca decepción, ojala de verdad piensen los dueños en invertir porque si no, va a una quiebra segura!! Tienen todo para ser LA OPCIÓN de playa papagayo.
Verified review

2/10 Terrible

Juan

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel ECONOMICO = Viejo en Acapulco

Es barato el Hotel, por ello no significa que tenga que llegar a un hotel 5 estrellas gran resort, pero si estan muy viejas y descuidas las instalaciones, hay poco personal para atender todas las actividades del hotel. No es recomendable de plano por el precio.
Verified review

2/10 Terrible

Luis Alberto

Disliked: Cleanliness, property conditions & facilities

Les falta limpieza y mantenimiento

La alberca estuvo siempre sucia, a pesar de que pensaba que la iban a limpiar, pero no fue así, a la habitación le falta mantenimiento y sobre todo limpieza, que laven bien las paredes del baño, que sacudan bien las paredes ya que hay telarañas y el clóset esta lleno de polvo y mugre.
Verified review

2/10 Terrible

Carlos F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DECADENCIA DEL HOTEL AUTO HOTEL RITZ

HOTEL QUE SUS MEJORES AÑOS PASARON HACE MUCHO. AIRE ACONDICIONADO QUE INUNDA LA HABITACIÓN, REGADERA DESCOMPUESTA, CHORREA TODO EL DÍA, NO HUBO TOALLAS NI JABÓN NI SHAMPOO. HOTEL SUCIO, DESCUIDADO. NO CONTABAN CON LA INFORMACIÓN PARA LA ASIGNACIÓN DE MI HABITACIÓN. DEPRIMENTE, NO OBSTANTE QUE ESTUVE EN ÉL SOLO 4 HORAS
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel muy cerca de la playa

Todo estuvo muy bien... solo las instalaciones generales deberían estar un poquito mejor
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SERVICIO PESIMO

se hizo la reserva, SE PAGO Y NO DIERON ACCESO AL HOTEL, COMO EVALUAR HABITACIONES SI NO LAS CONOCIMOS
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Precio accesible, bajo mantenimiento

El precio accesible del hotel es reflejo de que el hote se enfoca mas al turista diario, falta mantenimiento mayor
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel es una porqueria, enserio no se hospeden

Instalaciones terribles, personal majadero y mal educado ademas de prepotente, con decirles que ni toallas me dejaron en la habitación, lo unico bueno es la alberca que esta limpia, y me robaron mis tennis en la recepción, horrible no volvería ni gratis, es como si fuera un bungalow pero caro
Verified review

6/10 Okay

MONFLO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

ES ANTIGUO

ES ANTIGUO EL HOTEL, PERO YO LO OCUPE NADAMAS PARA DESCANSAR,
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

cerca de la costera

las instalaciones y el inmueble no representa lo que en la pagina de inernet se muestra esto es de hace 30 años.muy malo
Verified review

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Auto Hotel Ritz Acapulco.

The hotel is old and in very bad shape. The rooms are very noisy due they are in front of a very transited street and surrounded by noisy bars. In my room the air conditioning did not work. the hotel is at one block from the beach but I recomend you to look for other options. Very expensive for what they offer.
Verified review

2/10 Terrible

Georgina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEFASTO

MALISIMO DEL SERVICIO, TIENEN CHINCHES EN LOS COLCHONES Y NI SIQUIERA PUEDE UNO USAR EL TELEFONO Y MUCHO MENOS PEDIR UN CONTROL PARA LA TV QUE HORROR!
Verified review

4/10 Poor

FRANCISCO

Disliked: Staff & service, property conditions & facilities, room comfort
Verified review

4/10 Poor

displaced american

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort