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Hotel Phønix

Property class: 4

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Photo gallery for Hotel Phønix

A modern interior with a chandelier, a sign reading 'BRIGADÉREN,' and a door leading to a dining area. - Hotel Phønix (Aalborg)
A spacious dining area with multiple tables and chairs, elegant chandeliers, and large windows allowing natural light. - Hotel Phønix (Aalborg)
A courtyard with outdoor seating, a fire escape, and a building with a tiled roof. - Hotel Phønix (Aalborg)
A gym with exercise equipment, a mirror, and windows. - Hotel Phønix (Aalborg)
A four-poster bed with a wooden frame, two bedside lamps, a chandelier, a grey armchair, and a small table with a glass top. - Hotel Phønix (Aalborg)
Located close to Aalborg Historical Museum and Jomfru Ane Gade, Hotel Phønix provides a terrace, a gym, and conference space. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Room service
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Triple Room

8.6 out of 10
Excellent
(27 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Futon

View all photos for Family Quadruple Room

A hotel room with two beds, a nightstand, a lamp, a chair, and a window with curtains.

Family Quadruple Room

7.8 out of 10
Good
(52 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Junior Room, 1 Double Bed

A four-poster bed with a wooden frame, two bedside lamps, a chandelier, a grey armchair, and a small table with a glass top.

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

A hotel room with two beds, a desk with a chair, a TV, and artwork on the walls.

Quadruple Room

8.2 out of 10
Very good
(23 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for Double Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, a dresser, and a painting on the wall.

Double Room, 2 Twin Beds

8.2 out of 10
Very good
(67 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, two bedside tables with lamps, a chair, and a wall art piece.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed

A modern bathroom with a toilet, shower, and sink.

Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Aalborg Centrum, a neighborhood in Aalborg, Hotel Phønix is in a shopping district and near the airport. Aalborg Historical Museum and House of Music are cultural highlights, and some of the area's notable landmarks include Jens Bangs Stenhus and Aalborg Tower. Check out an event or a game at Gigantium Arena, and consider making time for Aalborg Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Aalborg travel guide
Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • A bustling street with people walking, various shops, and signs for a bar and a restaurant.
    Jomfru Ane Gade
    4 min walk - 0.3 miles
  • Jens Bangs Stenhus
    4 min walk - 0.3 miles
  • Aalborg Congress and Culture Center
    8 min walk - 0.5 miles
  • Utzon Center
    10 min walk - 0.6 miles
  • House of Music
    13 min walk - 0.7 miles

Getting around

  • Aalborg Station
    10 min walk
  • Aalborg (AAL)
    14 min drive

Restaurants

  • Den Bette Kro
    4 min walk
  • D'Wine Bar
    1 min walk
  • Søgaards Bryghus
    4 min walk
  • Espresso House
    4 min walk
  • Aktuel
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 300.0 per day
Cribs (infant beds) are available for DKK 200.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: DKK 100 per day
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 300.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Frequently asked questions

Is Hotel Phønix pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for DKK 100 per day. Limited spots are available.

What time is check-in at Hotel Phønix?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Phønix?

Check-out is at 11 AM.

Where is Hotel Phønix located?

Located in Aalborg Centrum, this hotel is within a 5-minute walk of Aalborg Historical Museum, Jomfru Ane Gade, and Jens Bangs Stenhus. Utzon Center and House of Music are also within 15 minutes. Aalborg Station is 10 minutes by foot and Aalborg Vestby Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Phønix Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 736 out of 2079 reviews
Rating 8 - Good. 823 out of 2079 reviews
Rating 6 - Okay. 344 out of 2079 reviews
Rating 4 - Poor. 125 out of 2079 reviews
Rating 2 - Terrible. 51 out of 2079 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great clean place. nice staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and very willing to help you out.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Its a good hotel with central place in town It’s clean Staff is nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old building made staying at Hotel Phønix a unique experience. The atmosphere of the hotel was classic and comfortable. The breakfast was very nice and the kids got to make their own waffles!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly people at the front desk
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room 225 excellent. Staff helpful Parking good with charging facility Centre of the town close to shops and restaurants.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice staff and location.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice staff and overall nice place for a quick layover.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cheap, clean and nice staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room, nice staff and and the hotel is very well located.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, good variety. Ok parking. Very nice staff! ☀️
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my friends like the breakfast. Nice and comfy room
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
The hotel is good for one night stay but the elevator is quite old and doesnt look too strong so I didn’t use it. The beds are quite small as well, but the hotel in general and the room were clean and quite
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
What used to be an elegant old hotel, has been completely gutted of practically all original charm and beauty. It is now an entirely non-descript chain hotel. Location is good and breakfast buffet okay, but don’t expect anything but a non-descript chain hotel.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
This hotel clearly has a problem with heating. I´ve stayed there 4 times over the past month (January/February), and so far I´ve only stayed in one room that had sufficient heating. Most window and terrasse-doors allow for cold air to enter simply because the arent installed properly. The building and rooms are old and generally needs to be renovated. On the other hand, the rooms are in average 20-25% cheaper than other hotels in the city. Staff members are always very helpfull and the hotel is right in the center of the city.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
This pertains primarily to the young lady who checked us in on the evening of Jan 7. No greeting, no welcome, just said checking in? Then laid the key on the counter. No comment, no verification, nothing. Totally indifferent attitude. The same girl later took our meds to be refrigerated but she put them in their freezer, which ruined them. The manager couldn’t even find them at first because the girl apparently didn’t leave any documentation for the other employees to locate them. The manager handled the situation very professionally. They did have a nice breakfast. No drinking glasses in the room. Room was always cool no matter how we tried to adjust the temp. Zero counter space in the bathroom. $11 for a draft beer. You decide!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was big (family room). The breakfast was ok. I am not sure how many old buildings they put together to make this hotel; maybe around 7. And between each, a set of stairs- not a problem for most people. But when you come with kids in a trolley, not very fun. Easy to use parking behind the hotel. Think I paid 100 Dkr.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice, centrally located hottel in Aalborg. Feels very familiar and down-to-earth while having hight service and friendly staff. Very clean and nice place.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great breakfast. Was excited to stay at Phoenix again as that is an old favourite with great memories for me, I always used to find it very nice and with a premium feel, hence chose it now. It feels aged and the wall to wall carpet was loose at many points and the overall feeling was not fresh and how I used to find it 10 years ago. Great staff and wonderful breakfast though
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel in a central place of the city.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greath place, easy to park the car
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, Close to city.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀😀nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay. Checkin was easy and fast, facilities were great an staff was friendly and helpful. Maybe some room to improve with the breakfast selection but otherwise a great experience.
Stayed 2 nights in Apr 2026