Hoteles de 5 estrellas en Neturlim

“La atención ”

“We were supposed to receive two complimentary beverages as part of our stay. However, the staff never provided them. Whenever I tried to ask about the complimentary drinks, they avoided the question and changed the subject. This was disappointing, especially since the beverages were clearly included in our stay.”

“Excellent hotel, fantastic service and attencion to detail. Only slight downside was I thought that some of the restaurent dishes were overpriced in terms of taste and some of the buffet food wasnt that tasty. I must mention that we were very pleased with the small things like our wedding anniversary gift, wifi speed and accomodating nature of the staff.”

“Excellent hotel. It has all the amenities and great location. You have restaurants inside with variety and even some music shows at night, there is also a beach club. On the beach a few steps away (outside the hotel) you can find kayaks, banana boats, all very fun, we kayaked for $1000 rupees for an hour at an incredible sunset. At the hotel you have a bicycle rental for 200 rupees p/h, this allows you to go out and explore the local markets. The whole area is very beautiful, you have great...

“The room was clean . The staff was helpful n couteous . Breakfast spread was great . Overall a good stay .”

“Our stay was a true luxury. The room was spotless. The restaurant fantastic. Deepak, Shubam and Shruti took great care to accommodate all our wishes, including switching rooms for a better view of the beautiful mountains”

“Bathroom fittings are old and not functioning well.”

“Very disappointed with the overall experience. The property rooms were not as per standard or what was presented on the website The rooms were not clean or maintained The property upkeep is not as per 5 star standard The towels and pillows were very dirty and were not in a state where they could be used; they had stains and even after asking for replacement were provided with stained towels (we ended up having to purchase towels from a local store) Hot water was not working in the room The...

“I stayed at the Azaya Beach Resort and originally booked a 7-night stay. However, due to the extremely poor condition of the hotel and multiple safety concerns, I checked out the following day and booked another hotel instead. Upon check-in, the shower in my room was not working. I informed the staff and asked them to fix it while I went out for dinner. When I returned, nothing had been repaired, and worse, my room had been left unlocked with three laptops, my passport, and other valuables...

“Pros: Las instalaciones estan impecables. Playa muy linda. La comida en almuerzo y cena es riquisima. Cons: El desayuno es muy limitado. El servicio de internet pago es muy malo. El servicio de traslado al aeropuerto ofrecido por el hotel es muy caro (casi ridiculo). El personal puede mejorar (exepto mosos en restaurant). Tragos malos.”

“The hotel was very nice but before we arrived the booking we made nearly 12 months previously was communicated that they wished to move us to a sister hotel. Following communication before we went on this matter it was then confirmed our original booking would stand. However when we arrived for the first two and a half days of the 7 night stay we were constantly battling with the hotel as they only had us staying for 2 nights and again wanted to move us to this sister hotel. It was very...