“The pool and water park were closed on the first 30 degree day of spring, we stayed here so the kids could use the facilities that were not operating. the guy at check in told us nothing about the QR code to order room service or that the pool was shut”
“Telephone disrupted our sraybevery day missing calls and unknown persons calling we gave to call Reception and disengage unit. Friday night and Saturday the noise coming from the restaurant till midnight make us impossible to rest and sleep , no wonder we found earplugs in room , we sincerely believe that we deserve a refund and an apology , the cleaning service was good but the above make our stay during Friday night and Saturday miserable ”
“Pro:
Front desk staff was very nice and friendly man. Room is clean, no bad smell with clean towels.
Walking distance to shops and restaurants
Cons:
Not suitable for smokers, have to go out of hotel around the corner.
Cleaner was banging on door with cart at 9.30am asking us to leave.
If you coming to enjoy wineries, better to book out of town. This was last min plan otherwise I prefer out of town.”
“We had a pleasant time in Mercure Hunter valley . It is very close to Hunter valley gardens, and village. Excellent location walking distance to places to eat and enjoy coffee etc. Our room had a great view towards the lake and vineyard. Easy parking spot right in front of room area.”
“En general esta bien el lugar, solo creo deberían revisar bien las instalaciones antes de ofrecerlas , ya que la Puerta del baño no cerraba, era muy difícil cerrarla e incomodo.”
“We had the most amazing stay here in a 3 bedroom house. It was very large and great for entertaining as we also had some family staying at Peppers. Will be back again.”