Hoteles de 4 estrellas en Karlovo

“The villa was nice and clean, but that’s all you get really. We paid extra for dinner 22 euro per person and was told that the restaurant is open until 10, we went for dinner at 8:30pm to be told by the chef there that they close at 9 pm. The food leftovers were rice with little chicken, peas and few peaces of salmon, no salads, no starters, literally nothing for 22euro. The staff was so rude, literally never seen this before. Next morning at check out we asked for a refund for our dinner and...

“Except for one person, the staff is unable to communicate in English. Room was huge, but the furniture was pretty old and worn out (especially that horrible carpet). Spa was not worth it either. Small variety for breakfast, but I appreciated having those Bulgarian pastries. Overall, the hotel was comfortable but it completely lacked the "luxury" feeling advertised.”