Hoteles de 4 estrellas en Desselbrunn

“No funcionaba la llave magnética de mi puerta y pasé un buen susto a las 3 de la mañana cuando volví al hotel porque no se habría. Tuve que bajar a la recepción y coger una llave nueva en las máquinas automáticas. Al día siguiente llevaron a un técnico a arreglar la cerradura pero aún así siguió funcionando muy mal.”

“No había aire acondicionado en verano”

“Good things: most things are very clean, employees are polite. Negative things: As a gold member I have not received a room upgrade even though Expedia sent me a confirmation mail. I have also asked politely in the front desk but they said “I cannot do such things manually”. After double checking Expedia, I saw availability but was not given it. Furthermore I have not received a free bottle of wine as promised due to my status. The blanket had moldy black spots. The WiFi is not 5G nor 4G or...

“I expected a staffed boutique hotel, especially given its confusing layout. We arrived at 6:00 p.m. and found no staff present. The four pages of check-in instructions were entirely in German, and the entrance we were directed to use was not working. This made getting inside and locating our room unnecessarily difficult. I booked a studio suite so my daughter could sleep on the pull-out sofa, but no linens were provided. Since no staff were available to assist us, we had to take bedding from...

“Excellent hôtel sur la route entre l'Allemagne et Vienne. Personnel sympa, petit déjeuner varié, chambre propre et spacieuse.”