“We book 10 rooms and of the 10 rooms four of them the AC did not work so they had to move us around. The service is quite helpful. The most fun part of it was the sports complex with the Pickleball courts and the tennis courts and the jet skis by the beach that part was definitely fun but the place is rundown for sure the rooms need upgrading and better maintenance.”
“The hotel was great! Clean and beautiful, food from the restaurant was good. I just think that I came at the wrong time (rainy season) we were stranded in the hotel because there only street to and from the hotel was flooded. Couldn’t get a ride out of the hotel.
Most of the staff was kind and helpful except from one, she always had an excuse as to why something can’t be done or amenities can’t be used. Caught her in a lie or maybe she just didn’t want to do something, not sure.”
“The condo had potential, but unfortunately, our stay was disappointing, especially considering we paid ₱18,000+ per night. Check-in was unnecessarily delayed due to missing registration documents and poor coordination.
The unit needed better cleaning and maintenance. The blankets and couches smelled strongly of sweat/mustiness, the unit and bathroom smelled moldy, the water initially came out yellow, and the outdoor chairs were heavily rusted. There were also no AC remotes and no shampoo or...
“We enjoyed the pool, but there were a lot of leaves. The room was not clean enough, especially the outdoor toilets; there was even poop that was not cleaned. The place is beautiful, and the beach itself could improve in cleanliness as well as the service at the reception and kitchen, where the staff seemed unfriendly.”