“La ubicación, el personal,la atención y los servicios son excelentes.Lo único que les podría sugerir es que en el desayunador haya gente que hable español, nos costo mucho hacernos entender.”
“The hotel was good and clean but their policy for checking in was a bit strange. They insisted on taking all passports and keeping a copy. This was particularly difficult after a long trip with kids and a large group. We had to wait a long time for everyone to arrive and hand over their passports. The staff were slow and didn’t seem to consider our situation with sleeping children.”
“Buen recibimiento, buena atención en general. Hubo que recordarles reponer elementos de la habitación, pero fuera de eso todo estuvo perfecto. Las habitaciones son muy cómodas y está muy bien ubicado. Volvería al mismo hotel! ”
“The property located conveniently about 22-25 mins from the airport. The price per stay is affordable and ok if you just need to sleep somewhere instead of the airport bench. The room has only bed and shower; no coffee machine or fridge. There are multiple areas where the wallpaper came off and need maintenance attention. The property has shared kitchen area space with a stove , fridge and dining table. Be aware of airport private taxi drivers, they will rip you off and if possible use...
“customer care and communication could be improved. too many random policies and strict timing in a relaxation resort and a bit of hostile attitude of almost all staff except the reception team should be improved.
the indoor pool was not that appealing for adults and yes you need slippers to walk around there inside. the outdoor pool and bar was pretty good. the actual water part advertised is quite a walk away and they need daily paperwork to let you in! it is a different business.
there was...
“The place was beautiful and quiet, it was a bit up on the hill, and taxis had issues to get there, so I had to go down to them.
The room was spacious, clean and with all needed things in it.
The only thing I did not like this much, was the policy of not having guests, my friend had to stay outside of the area in the night when I wanted only to check in and go out again. Though it is not the worker's fault as it is the policy of the property. Generally I recommend”