“This hotel has been so far the worst hotel I book for a trip. I booked it for my husband and when he got there he had to wait more than 5 hours to check in. In the beginning he was told that he did not have a reservation, and that he needed to wait for the manager and then he was told 4 hours later that the reservation which I booked and paid for was not paid and he needed to pay for it.
I send a message to try and figure out what had transpired and the manager was rude trying to make me buy...
“J’avais reservé 3 nuits, je suis resté seulement 1, même si j’avais reglé les 3 nuits à l’avance.
La localisation et le personnel sont bonnes, mais les infrastuctures très mauvaises, il y a un grand travail à faire.”
“Hi folks! I have been in Cotonou more than 5 times on business trips and i found this Hotel marvellous, no comparation with others i been including Ibis and similar... 100% recommended!”