“Tuvimos una mala experiencia con la primer habitacion que nos dieron, estaba llena de pelos de perro por todos lados hasta la cama, pero la recepcionista nos asigno una mejor despues.”
“We booked rooms at a listed price. We knew it was non-refundable. After the booking was made, but before we arrived, we were then contacted by the hotel requiring us to pay more money for cleaning services. I objected and said I would like to cancel our reservation because it wasn't the amount we had agreed on. They said the money was non-refundable and we could either agree to pay more money or lose what we had originally agreed to pay and not have a place to stay. Incredibly unprofessional...
“No vacancy. I had a reservation. When I tried to register, door locked. Note saying call this long distance no.. It's 90 outside temp. No call back. I see another note pasted to another window to call this other no. for registration. Manager finally showed up. Surly. I was given a room where a ladder was in front of my window and all parking spaces taken by construction crew. I asked for another room - again he was surly. No more rooms, he said. No one else complained. he said. ...