“You book with Hotel.com and pay in advance. Then the hotel tells you they don’t have those rooms available. So there is extra to pay. Then they say they haven’t received money from Hotels.com so I was asked to pay them. Naturally I refused to pay twice. Eventually they agreed I should just pay the extra. After wasting a whole morning of trying to sort out this fiasco, I reluctantly paid the extra. The room had a balcony. Unfortunately the door to this had been left open for numerous mosquitos to...
“This hotel is horribly run. I reserved 2 nights on Expedia only to get there and the hotel staff to tell me they had no record of my booking. The room had not been cleaned or readied for guests because they were not expecting a guest. I had to call the owner who supposedly lives in Austria, made an international call for that and he was very dismissive of the situation and offered no help.
One of the managers actually told me that they were not listed on Expedia and someone else must have...