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Novotel Zurich City West

Property class: 4

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Photo gallery for Novotel Zurich City West

A person holding a cup and a plate, standing near a window with curtains. - Novotel Zurich City West (Zürich)
Property video
A person standing in a room with a flat-screen TV on the wall, a window with curtains, and a green sofa. - Novotel Zurich City West (Zürich)
A buffet with various food items and beverages. - Novotel Zurich City West (Zürich)
A person sitting on a bed in a hotel room with a round mirror on the wall and a small table beside the bed. - Novotel Zurich City West (Zürich)
Located close to Letzigrund Stadium and Swiss National Museum, Novotel Zurich City West provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Double Bed

A neatly arranged hotel room with a large bed, bedside tables, a wardrobe, and a round mirror on the wall.

Suite, 1 Double Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a round mirror, bedside lamps, a small table, and a chair.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A modern hotel room with a grey sofa, a round mirror, and a small side table.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(39 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a round mirror, and a window with curtains.

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Zürich Center, a neighborhood in Zürich, Novotel Zurich City West is near a metro station. Swiss National Museum and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Bahnhofstrasse and Paradeplatz. Traveling with kids? Make time for Zoo Zurich, or check out an event or a game at Letzigrund Stadium. Visit our Zürich travel guide
Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • A large, empty stadium with a green field and red seating.
    Letzigrund Stadium
    17 min walk - 0.9 miles
  • A museum interior with a large circular sculpture, wooden floors, and arched ceilings.
    Swiss National Museum
    4 min drive - 1.5 miles
  • Technopark Business Center
    1 min walk - 0.0 miles
  • Maag Halle
    5 min walk - 0.3 miles
  • Kunsthalle Zurich
    9 min walk - 0.5 miles

Getting around

  • Technopark Tram Stop
    2 min walk
  • Zürich Limmatquai Station
    6 min drive
  • Zurich Airport (ZRH)
    24 min drive

Restaurants

  • Lian Hua Hardturm GmbH
    4 min walk
  • New Point
    5 min walk
  • Brisket Southern BBQ & Bar
    4 min walk
  • The Flave of Zurich
    1 min walk
  • Piu
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Novotel Zurich City West have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–11:00 PM.

Is Novotel Zurich City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 25.00 per night.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 60 (subject to availability).

What time is check-out at Novotel Zurich City West?

Check-out is at 11:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Novotel Zurich City West located?

This family-friendly Zürich hotel is located in Zürich Center, within 2 mi (3 km) of Letzigrund Stadium, Swiss National Museum, and Bahnhofstrasse. ETH Zurich and Zurich Town Hall are also within 3 mi (5 km). Technopark Tram Stop is only a 2-minute walk and Schiffbau Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Zurich City West Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 464 out of 1006 reviews
Rating 8 - Good. 352 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
The hotel is distinguished by its welcoming and friendly staff, who go above and beyond to assist guests and make the check-in and overall procedures smooth and professional. The hotel also enjoys an excellent location, making it a great choice for visitors.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well kept hotel with friendly and helpful staff. we had a great stay overall.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to access by taking the tram from the main train station. The hotel lobby was a nice place to relax and have a drink, eat something or play a game. Great hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 5 days. Great location and very nice stay. We enjoyed downstairs hotel restaurant food and kids loved their fries and pasta. Close to Tram station and open area for kids to play or walk in front of hotel. We will definitely go back there again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really friendly hotel which was perfect for families with young children. The reception staff were always helpful. I was always able to get warm milk for my toddler who drinks from a bottle. Swimming pool was also perfect for the children. Breakfast variety wasn’t great but none the less everyone was fed.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel is excellent and 1 minute walk from Metro Station and 6th Stop you will get off at HB Station ..... breakfast is great but some expensive stuff they refill very late which break our eating tempo .... I personally like this hotel . Stayed with family for vacation . Coops is 7 minute walk ..... Turkish foods in 5 minute walk . Zurich always safe .
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located 2 blocks from the tram station 51 towards the train station which is across the river from old town. Clean room. No carpet in the room.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very nice and invits you to seat there for a drink.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom odor stinks . Bar and restaurant area is clean and good. Room smells like a rotten egg and bathroom is very bad
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, very clean hotel!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Located close to a tram stop which was handy. The food in the restaurant was very good.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Our stay here was ok. We had three nights total- two at the start of the trip and one at the end. Both times we were given rooms with strong odors. The first smelled like wet dog. They didn't have an alternative room to give us, so we had to tough it out. At the end of our trip, the room smelled strongly of cigarette smoke. That time they were able to give us another room. There was a lot of garbage and dirty dishes piled in the hallways of the floor we were staying on, and the hallways are very dark in general. The main floor is very nice and light. We really enjoyed the breakfast buffet, and the courtyard you can choose to eat in is very sweet. The neighborhood itself is not great- sort of drab and very concrete, but once we figured out the trams it wasn't too bad to get into the heart of the city. All of the staff was helpful, and our kids enjoyed swimming in the indoor pool after our long flight.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The staff are friendly and helpful.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Everything was clean and efficient.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
The check in process was seamless and the staff was friendly and helpful. Even though the hotel is located in the TechnoPark area, the tram is a short 2min walk.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Very close to Hardbrucke Train Station. Staff is friendly and was very helpful with recommendations.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite safe and clean comfortable for stay highly recommended
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Disliked: Amenities
The rooms are nice and clean lovely breakfast, as a Filipina I was pleased to see rice on the breakfast buffet. Front desk staff were absolutely brilliant, however breakfast staff are not so friendly. I requested a hard boiled egg but it never arrived, i waited a long time and asked again and they gave soft boiled egg.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! It was convenient to transportation and lots of restaurants
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Good breakfast. And friendly helpful staff
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodating staff is the highlight, it’s a clean place, convenient and priced right!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful. Breakfast was excellent. Staff are very nice. We had a great stay.
Stayed 3 nights in Sep 2024