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Novotel Zurich City West

4.0 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Zurich City West

Aerial view
Bar (on property)
Free minibar, in-room safe, desk, laptop workspace
Interior
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • Letzigrund Stadium - 14 min walk - 0.8 miles
  • Swiss National Museum - 3 min drive - 1.5 miles
  • ETH Zurich - 4 min drive - 1.9 miles
  • Bahnhofstrasse - 4 min drive - 1.9 miles
  • Zurich Town Hall - 5 min drive - 2.1 miles

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 22 min drive

Restaurants

  • ‪Prime Tower - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk

About this property

Novotel Zurich City West

Upscale eco-certified hotel near Letzigrund Stadium
Located close to Swiss National Museum and Bahnhofstrasse, Novotel Zurich City West provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a gift shop
  • Multilingual staff, books, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 144 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Does Novotel Zurich City West have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–11:00 PM.

Is Novotel Zurich City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Zurich City West?

Self parking is available for CHF 25.00 per night.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 60 (subject to availability).

What time is check-out at Novotel Zurich City West?

Check-out is at 11:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Novotel Zurich City West located?

This family-friendly Zürich hotel is located in Zürich Center, within 2 mi (3 km) of Letzigrund Stadium, Swiss National Museum, and Bahnhofstrasse. ETH Zurich and Zurich Town Hall are also within 3 mi (5 km). Technopark Tram Stop is only a 2-minute walk and Schiffbau Tram Stop is 3 minutes.

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Novotel Zurich City West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 389 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Very good Hotel
Stayed 3 nights in Apr 2025

10/10

Best hotel, 1 minute walk to tram station.
Stayed 3 nights in Apr 2025

10/10

It was a great stay!
Stayed 3 nights in Dec 2024

10/10

Great location for easy access in and out of the city without being caught up in the centre. Felt welcomed from check in to checking out, staff were all very polite. Room was a good size with good facilities on site, a very pleasant stay.
Stayed 4 nights in Mar 2025

10/10

We had a god experience.
Stayed 1 night in Apr 2025

8/10

Liked the easy 5 minute walk to Hardbrucke rail station. It's in a quiet and safe area of the city. The pool was good although a little on the cool side. The room was quite spacious and comfortable. We slept really well.
Stayed 3 nights in Apr 2025

10/10

Clean and great customer service
Stayed 6 nights in Mar 2025

10/10

Great place. Good breakfast. And friendly helpful staff
Stayed 3 nights in Jan 2025

4/10

I liked the location,the upkeep was also very good ,what i didn't like was staff attitude it was careless and not welcomingat all , the restaurant never answers the phone for room service, the front desk didn’t care at all about that,we booked a room for 2 adultsand 2 kids ,but we got was 4 befs cramped in a small room ,i visit zurich all the time with my family ,i cannot say that i will stay in this novatel .Thank you.
Stayed 2 nights in Jun 2025

6/10

There was absolutely no facilities which are bare minimum, like - no iron board or coffee machine or water bottles in the room. Staff was not available most of the time to make the sofa bed, and the worst of all - no one picks up the front desk phone. You literally need to walk down to them every time. Breakfast was decent and locality is well connected.
Stayed 6 nights in May 2025

10/10

Good
Stayed 2 nights in Apr 2025

8/10

Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Stayed 1 night in Oct 2024

8/10

Great stay at a clean, very professionel and comfortable hotel! The bathroom bath could be a tiny bit more clean, but for a clean freak like me it was VERY good stay
Stayed 3 nights in Nov 2024

8/10

Had a nice stay. Overall experience is good
Stayed 4 nights in Dec 2024

10/10

Good location
Stayed 4 nights in Nov 2024

6/10

The location is not bad easy access to center city I don’t like that the ac is not working properly
Stayed 3 nights in Apr 2025

4/10

AC did
Stayed 2 nights in Mar 2025

8/10

The hotel was great, clean and very friendly staff. Breakfast could have been better. Breakfast was basic.
Stayed 2 nights in Dec 2024

6/10

Breakfast option are really good, dinning option very limited, we had a big car, and some times i had to go 2 or 3 times to remind staff to open gate, regards
Stayed 3 nights in Dec 2024

8/10

the hotel was nice - it was a tram ride to city center - staff was nice
Stayed 2 nights in Sep 2024

10/10

We touched down in Zurich at 8 am after a long 10-hour flight with our two kids, and we couldn’t believe our luck! The hotel was so accommodating – they helped us with an early check-in and didn’t even charge us! I was absolutely relieved and grateful for that. The front desk staff were incredibly friendly and spoke an impressive variety of languages, which made us feel right at home. The hotel itself is spotless, modern, and in a fantastic location. The restaurant had delicious food, and the drinks were refreshing, all served with amazing hospitality. It was such a wonderful experience!
Stayed 1 night in Mar 2025

10/10

Stayed for one night and it’s awesome . Walking distance to the main train zone.
Stayed 1 night in Nov 2024

10/10

Excelente 👌
Stayed 2 nights in Dec 2024

10/10

It’s a quiet business district with excellent transport links. Staff are great.
Stayed 2 nights in Oct 2024

10/10

Very nice location close to the metro restaurants bar 7 minutes from civic center.
Stayed 3 nights in Oct 2024