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ibis Zurich City West

Property class: 3

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Restaurant - ibis Zurich City West (Zürich)
Property video
A breakfast bar with various food items, a coffee machine, and hanging pendant lights. - ibis Zurich City West (Zürich)
An indoor swimming pool with a blue tiled wall and a lifebuoy. - ibis Zurich City West (Zürich)
A woman in a pink jacket sitting at a wooden bench with a table and a green shelf in a modern, wooden interior space. - ibis Zurich City West (Zürich)
Consider a stay at ibis Zurich City West and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site local and international cuisine restaurant, The Flave of Zürich, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, desk, chair, and two bedside lamps.

Room, 1 Double Bed (New Sleep Easy Concept)

8.8 out of 10
Excellent
(58 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (New Sleep Easy Concept)

A hotel room with a double bed, bedside tables, a desk, a chair, a TV, and a wardrobe.

Twin Room, 2 Twin Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds (New Sleep Easy Concept)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, Multiple Beds (New Sleep Easy Concept)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Zürich Center, a neighborhood in Zürich, ibis Zurich City West is near a metro station and on the riverwalk. Travelers eager for a bit of culture can stop by Swiss National Museum, while those who have shopping on the agenda may want to visit Bahnhofstrasse and Lindt & Sprüngli Chocolateria. Traveling with kids? Consider Urania Observatory, or check out an event or a game at Hallenstadion. Visit our Zürich travel guide
Map
Schiffbaustrasse 11, Zürich, ZH, 8005

What's nearby

  • A large, empty stadium with a green field and red seating.
    Letzigrund Stadium
    17 min walk - 0.9 miles
  • Technopark Business Center
    1 min walk - 0.0 miles
  • Schiffbau
    5 min walk - 0.3 miles
  • Maag Halle
    5 min walk - 0.3 miles
  • Kunsthalle Zurich
    9 min walk - 0.5 miles

Getting around

  • Technopark Tram Stop
    2 min walk
  • Zürich Limmatquai Station
    6 min drive
  • Zurich Airport (ZRH)
    21 min drive

Restaurants

  • Lian Hua Hardturm GmbH
    5 min walk
  • New Point
    4 min walk
  • AYA Bar
    4 min walk
  • Brisket Southern BBQ & Bar
    4 min walk
  • Piu
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Indoor pool (guest access)
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2000
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 220 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Pool fee: CHF 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a maximum of one baby cot/crib per room.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Does ibis Zurich City West have a pool?

Yes, this property has an indoor pool.

Is ibis Zurich City West pet-friendly?

Yes, ibis Zurich City West allows cats and dogs (limit 1 total) with a maximum weight of up to 220 lbs per pet. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 25 per night.

What time is check-in at ibis Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 30 (subject to availability).

What time is check-out at ibis Zurich City West?

Check-out is at 11:00 AM.

Where is ibis Zurich City West located?

This family-friendly Zürich hotel is located on the riverwalk, just steps from Technopark Business Center and Schiffbau. Markthalle im Viadukt and Maag Halle are also within 10 minutes. Technopark Tram Stop and Schiffbau Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Zurich City West Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 423 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and check in was very smooth.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accommodating and the room clean the only thing very small .
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, really friendly and helpful staff. Nice breakfast Room clean and comfortable bed Cheap uber from airport
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean room, I loved their baggage drop off service which allowed me to explore the city before my late flight.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, happy about our stay.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Budget hotel. Basic room. Self check-in did not work. Location is great!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are specious and the breakfast is good enough
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just a night but everything was as expected and described. What shines the mist is how helpful the staff was.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good location and very well served of transportation. The staff was very kind and helpfull. The breakfast was very good! The only thing I didn’t like was that the room doesn’t have a minibar.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to public transport but no tea/coffee in the room & lack of bar refrigerator made difficult.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location, comfortable stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent hotel Very clean and staff were very friendly Close to public transport and easy to get around Would stay here again
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room was clean, close to the tram.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Staff were freindly, room was clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hard to give a detail opinion but wasn’t in a good location for tourists, it is probably better for business or if you aren’t planning to walk the most tourist areas in Zurich
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The Rooms are clean and quiet but extremely small, there is only space for one medium suitcase on the luggage rack and we had to store the other medium suitcase under the desk to be able to walk around the bed. There is no safe or mini-fridge in the room, but you can order them for 15CHF each. The bathroom is ok with a shower only. The hairdryer is a box stuck to the wall with a hose thing and is not strong enough to dry medium length hair, so bring your own. Breakfast was good. Staff was excellent and very helpful. This hotel is in the industrial part of Zurich about a 40 minute walk to Old Town, but close to a SSB train station.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable rooms for a pretty basic option.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best locations and clean property. Fantastic staff and service. Big shout out to Carlos for being absolutely brilliant and helping me with my luggage that I had to leave to come back from my trip to inerlaken. Highly recommend the property.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel are pretty good and there are a couple of bus stops nearby.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay at Ibis Zurich . The rooms were clean and spacious , and the staff was welcoming and always willing to help. Great breakfast and conveniently located with easy access to transport!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good property, loved the breakfast spread, one of the best in switzerland, tram station is right at the back of the property. Carlos at the front desk ensured we have everything sorted out and helped with storing our luggage etc.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff on our arrival was amazing. They were able to accommodate our arrival and get us settled in so that we could enjoy the amazing city. I would highly recommend this hotel.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful. Our room & beds were comfortable. Would stay again.
Stayed 2 nights in Oct 2024