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EMA House Serviced Apartments Unterstrass

Property class: 3.5

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Photo gallery for EMA House Serviced Apartments Unterstrass

A modern interior with a staircase, a dining area, and a living space. - EMA House Serviced Apartments Unterstrass (Zürich)
A modern interior with a staircase, a living area with a sofa, and a kitchen in the background. - EMA House Serviced Apartments Unterstrass (Zürich)
A bedroom with a bed, a chair, a nightstand, a lamp, and a window with curtains. - EMA House Serviced Apartments Unterstrass (Zürich)
A building facade with a sign reading "EMA HOUSE SERVICES APTMENTS". - EMA House Serviced Apartments Unterstrass (Zürich)
A modern kitchen with a dining area, featuring a wooden table and chairs, a built-in microwave, and a pendant light. - EMA House Serviced Apartments Unterstrass (Zürich)
Close to Bahnhofstrasse, EMA House Serviced Apartments Unterstrass provides amenities like a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Outdoor Space
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Studio, Non Smoking, Ground Floor

A bedroom with a bed, a chair, a nightstand, and a large floral mural on the wall.

Superior Studio, Non Smoking, Ground Floor

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 Bedroom, Non Smoking, Kitchen

A bedroom with a bed, bedside tables, a chair, a window with curtains, and a radiator.

Superior Apartment, 1 Bedroom, Non Smoking, Kitchen

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Duplex, 3 Bedrooms, Non Smoking, 2 Bathrooms

A bedroom with a bed, a chair, a bedside table, and a skylight.

Superior Duplex, 3 Bedrooms, Non Smoking, 2 Bathrooms

  • 84 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Duplex, 2 Bedrooms, Non Smoking, 2 Bathrooms

A modern bedroom with a large bed, a bedside table, a nightstand, a mirror, and a skylight.

Superior Duplex, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Non Smoking, Kitchen

A bedroom with two beds, a window with curtains, a radiator, and a door.

Superior Apartment, 2 Bedrooms, Non Smoking, Kitchen

  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Zürich Center, a neighborhood in Zürich, EMA House Serviced Apartments Unterstrass is near a metro station and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit Bahnhofstrasse and Lindt & Sprüngli Chocolateria. Looking to enjoy an event or a game while in town? See what's happening at Hallenstadion or Dolder Sports. Visit our Zürich travel guide
View more Apartments in Zürich
Map
Beckenhofstrasse 22, Zürich, 8006

What's nearby

  • A historic building with a pointed tower, arched windows, and a sign reading "Landesmuseum".
    Swiss National Museum
    8 min walk - 0.4 miles
  • A grand interior with a central open space, arched balconies, and a high ceiling with decorative lighting.
    ETH Zurich
    12 min walk - 0.7 miles
  • A river with buildings along the banks, a bridge, and a person sitting on a ledge.
    Lindenhof
    15 min walk - 0.8 miles
  • A modern building with illuminated windows and a large billboard.
    Bahnhofstrasse
    15 min walk - 0.8 miles
  • A riverside promenade with historic buildings, a bridge, and a restaurant named "Haus zum Rüden."
    Zurich Town Hall
    18 min walk - 1.0 mile

Getting around

  • Beckenhof Tram Stop
    2 min walk
  • Zürich Central Station
    10 min walk
  • Zurich Airport (ZRH)
    18 min drive

Restaurants

  • Drei Stuben
    1 min walk
  • Bäckerei Conditorei Stocker
    9 min walk
  • Davidoff Lounge
    4 min walk
  • Hausammann
    10 min walk
  • White Elephant
    3 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 28 per night)
  • Self parking on site (CHF 28 per night; includes in/out privileges)

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CHF 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch LED TV with cable channels

Outdoor areas

  • Fully-fenced
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • 4 meeting rooms
  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator (28 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 10 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Nordstrasse 1, 8006 Zürich]
Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 30.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 28 per night (in/out privileges)
  • Nearby parking fee: CHF 28 per night(656 ft away; open 24 hours)
  • Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
  • Rollaway bed fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is EMA House Serviced Apartments Unterstrass pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CHF 28 per night.

What time is check-in at EMA House Serviced Apartments Unterstrass?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 9:00 PM– midnight for a fee of CHF 30.

What time is check-out at EMA House Serviced Apartments Unterstrass?

Check-out is at 11:00 AM.

Where is EMA House Serviced Apartments Unterstrass located?

Located in Zürich Center, this apartment building is within 1 mi (2 km) of Flussbad Oberer Letten and Bahnhofstrasse. Rigiblick Funicular and Swiss National Museum are also within 15 minutes. Beckenhof Tram Stop and Ottikerstrasse Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

EMA House Serviced Apartments Unterstrass Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 118 out of 128 reviews
Rating 8 - Good. 8 out of 128 reviews
Rating 6 - Okay. 1 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything what they advertise are true. Tha apartment is clean and the staff are very nice and polite. The hotel is just only a 10 min tram ride from the zurich main train station. I will definitely stay here again if ever i will go back to zurich.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This place is everything we needed from a hotel: 1. Comfortable, proper beds (not sofabeds) for the 4 of us 2. Kitchen that is well appointed 3. Washing machine 4. Proximity to the old Town We could not have done better in Zurich, I believe.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location I will definitely stay here again!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good location, not far from the main train station, but lovely and quiet area. The staff were all fantastic and the amenities great. The apartment was spacious, clean and with good security. There were good links via tram and bus and a great Italian just a short walk away. About 15mins up the hill was a nice local centre with cafes and a small supermarket.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very clean room, friendly staff, shops nearby, very convenient….
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was my 2nd time at Ema House Service Apartments and it was as good as last time. Very smooth check in and staff were very helpful and friendly. They explained how all the equipment worked and all the equipment worked ad expected. Nothing to complain about. Plus, I love the location. Very peaceful and yet relatively close to city center. Will stay again without hesitation.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
This place was beautiful. Close to the main train station and wasn't get to the old town. We had a slight mix up with check in as they told us to meet at the apartment. We waited there and one of the other people staying there told us where the main office was. Luckily it was only a few minute walk. Other than that everything about it was great and we would absolutely recommend anyone staying there. Beautiful apartment. 2 bathrooms. It was a pleasure to come back from a long day of exploring.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The spacious apartment was outstanding. Located on a quiet residential street, the small apartment building blended in perfectly with its surroundings. The furniture was well appointed, making you feel at home. It is well located, a 10-minute walk to the train station, and another 5 minutes, you are in Altstadt. The River Rhein is visible as you walk toward the station. A perfect stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful apartment in a lovely building. Even better than the photos and very helpful and friendly staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Good location, nice apartments
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
It was an excellent property and the staff was friendly and prompt in replying to any concerns!! Definitely would stay again!!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Excellent stay, all facilities were clean and in great condition, exactly as shown on the pictures. Short walk to the station and very close to trams and buses. Would definitely stay here again!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Zurich Stay

We loved our stay here! The place was super clean, comfy, and had everything we needed. The kitchen has everything you need, the beds were cozy, and the whole place had a nice, homey vibe. The location was great – quiet but still close to shops and restaurants. Check-in was easy, and the host was super friendly and quick to reply to any questions. Would definitely stay here again and recommend it to anyone looking for a relaxing getaway!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great place to stay. There is enough room for 6 people. Good air conditioning too which was appreciated. We were never hot. The property is serviced 3 times per week which is more than adequate. One of our party had a birthday and the staff left him a lovely letter and a snack. We did not have a car so can't comment on parking however the tram to the HB is only 100m away. Finally all the essentials were included with a great dishwasher and a combined washer and dryer. Just be aware that two beds are on another floor so this is not suitable for anyone with mobility issues but there were 4 beds on the ground floor of the flat. There is also a working lift. Highly recommended for a stay in Zurich.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
It's a great large apartment with everything new and clean, amazing communication, and perfect for a family stay.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, spacious, good serving attitudes
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very diligent and friendly. The apartment was very spacious and clean. There were no issues with the amenities and the location was a 12-minute walk to the main Zurich train station
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our host greeter - Sean, was extremely helpful and informative. Would highly recommend! Great appartment and Location.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment to stay with family. Walkable to public transport and old town. Also, excellent communication from EMA staff. Will definitely stay again!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very helpful staff. Gorgeous room.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean apartment and had all the amenities i need like kitchen, washing machine. Also walking distance to the Zürich HB station The staff who check me in is so nice and accommodating. Definitely will return here if happen to visit Zurich again.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reasonable price for Zurich, which is VERY expensive. Quiet area yet very easy walk or tram to central station and tourist spots. Really helpful staff.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
A clean, modern apartment in a quiet area of the city only 8 to 10 minutes walk to Zurich main station and all of its shops.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location for our short stay in Zurich. The apartment was clean, well appointed and close to everything. We also appreciated the responsiveness of the host and accommodation since we had a late arrival. Would definitely recommend.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern, comfortable studio apartment with all the amenities needed, close to city center.
Stayed 5 nights in Aug 2023