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EMA House Hotel Suites

Property class: 4

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Photo gallery for EMA House Hotel Suites

A modern living room with a sofa, blue cushions, a dining area with chairs, and a kitchen in the background. - EMA House Hotel Suites (Zürich)
A modern kitchen with a built-in stove, stainless steel cabinets, and under-cabinet lighting. - EMA House Hotel Suites (Zürich)
A modern bedroom with a bed, a sofa, and a large window with curtains. - EMA House Hotel Suites (Zürich)
A modern living room with large windows, a fireplace, and a cozy seating area. - EMA House Hotel Suites (Zürich)
A building with a sign reading "EMA HOUSE HOTEL SUITES". - EMA House Hotel Suites (Zürich)
Located close to Swiss National Museum and ETH Zurich, EMA House Hotel Suites provides dry cleaning/laundry services and conference space. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Suite, 1 Bedroom, Kitchen

A modern living room with a white sofa, a flat-screen TV, and a wooden accent wall.

Superior Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite

Miscellaneous

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Executive Suite

1 bedroom, minibar, in-room safe, desk

One Bedroom Executive Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom, Kitchen

A modern kitchen with white cabinets, a round dining table with chairs, and pendant lighting.

Superior Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms, Kitchen

A modern living room with a sofa, a dining table with chairs, and a kitchen area in the background.

Superior Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite 2 Bedrooms

A modern bedroom with a large bed, a chair, a small table, and a wardrobe.

Executive Suite 2 Bedrooms

9.8 out of 10
Exceptional
(18 reviews)
  • River view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Suite

A modern bedroom with a bed, a sofa, and a large window with curtains.

Junior Suite

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite 1 Bedroom

A modern bedroom with a large bed, a side table, a chair, and a floor lamp.

Executive Suite 1 Bedroom

9.8 out of 10
Exceptional
(19 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Zürich Center, a neighborhood in Zürich, EMA House Hotel Suites is near a metro station and on a river. Swiss National Museum and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Lindenhof and Bahnhofstrasse. Looking to enjoy an event or a game? See what's going on at Hallenstadion or Letzigrund Stadium. Visit our Zürich travel guide
Map
Nordstrasse 1, Zürich, ZH, 8006

What's nearby

  • A museum interior with a wooden floor, large circular art installations, and a display of historical artifacts.
    Swiss National Museum
    6 min walk - 0.4 miles
  • A grand interior with a central open space, arched balconies, and a high ceiling with decorative lighting.
    ETH Zurich
    12 min walk - 0.7 miles
  • A riverside cityscape with historic buildings, a prominent church, and a bridge.
    Lindenhof
    14 min walk - 0.8 miles
  • A city street at dusk with illuminated buildings, a tram, and a clear sky.
    Bahnhofstrasse
    14 min walk - 0.8 miles
  • A classical building with a dome and statues in front.
    University of Zurich
    2 min drive - 1.3 miles

Getting around

  • Beckenhof Tram Stop
    1 min walk
  • Zürich Central Station
    10 min walk
  • Zurich Airport (ZRH)
    22 min drive

Restaurants

  • Café Oscar
    11 min walk
  • Sprüngli
    12 min walk
  • Burger King
    8 min walk
  • Miró Passage Sihlquai
    16 min walk
  • VITO
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Covered self parking on site (CHF 28 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 20 for children

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Spices
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 20 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 34 per person (one-way)
  • Airport shuttle fee per child: CHF 34 (one-way), (up to 17 years old)
  • Covered self parking fee: CHF 28 per night (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is EMA House Hotel Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CHF 28 per night.

What time is check-in at EMA House Hotel Suites?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at EMA House Hotel Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Does EMA House Hotel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–11:30 PM on request. A fee of CHF 34 per person applies.

Where is EMA House Hotel Suites located?

Located in Zürich Center, this hotel is within a 15-minute walk of Swiss National Museum and ETH Zurich. Lindenhof and Bahnhofstrasse are also within 1 mi (2 km). Beckenhof Tram Stop is only a 2-minute walk and Ottikerstrasse Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

EMA House Hotel Suites Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 597 out of 795 reviews
Rating 8 - Good. 154 out of 795 reviews
Rating 6 - Okay. 24 out of 795 reviews
Rating 4 - Poor. 10 out of 795 reviews
Rating 2 - Terrible. 10 out of 795 reviews

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Rester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel. Perfect location. Staff were friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a one bedroom and it’s so roomy. Breakfast is fair for the price. Tram station is right across the street. The staff is very helpful and she guided me how to use the washer and stove. Definitely will come next time.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Rester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were helpful. Breakfast was excellent!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous suites! Great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, kind host. Everything was perfect for our family.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was plenty spacious for three - my daughter was excited to have a room to herself. It was sweet the way breakfast is brought to your room to be served. The lady would brought the food each morning was very nice as was everyone at the front desk. Thank you!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities
Wonderful service, in room breakfast. We totally enjoyed staying in the hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Great accommodations and well located!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Comfortable bed. Large living room. Fast WiFi. River views. Safe, quiet neighborhood. Highly recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
The room was amazing. Extremely spacious. Having a washer and dryer was very helpful. I loved the balcony. The bed was comfortable. The staff was great.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Really nice space and staff. Room was well equipped and clean.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great breakfast, great location.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Hafiz

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Friendly staff
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, walkable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely place to stay and very friendly staff. Excellent breakfast spread as well!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly, helpful staff and the most comfortable bed and room we’ve ever stayed in. We were pleasantly surprised when we saw our room with a view of the city below. The breakfast service and selection was fantastic. We wished the 5 other hotels we stayed at on our trip were as great as EMA! EMA is a hidden gem!
Beautiful room
View from balcony
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Dilys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. About 8 mins walk to Zurich hb. Quiet and away from the crowds. Bteafast served in room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay! Large spacious rooms, comfy beds, yummy breakfast and delightful staff :-)
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Perfect location.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great location. Room is very spacious and comfortable. Great choice for family. Highly recommend!
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Mavra

Disliked: Staff & service, amenities
The hotel’s location was decent, around a 10-minute walk from Zurich centre. The room was generally clean but noticeably dusty in places. The biggest issue was the staff, who were consistently rude, dismissive and unhelpful, making us feel unwelcome throughout our stay. Whenever we raised concerns, they showed little interest in resolving them. We booked a Junior Suite based on the advertised photos, but the room we received was much smaller and more cramped than expected. Our friends booked the exact same room type, yet their room was significantly larger and had a far better layout. When we raised this, the hotel insisted the rooms were the same despite the obvious differences. They offered to move us to a larger room the following day, which would have meant repacking and disrupting our trip. It was only after I asked about other options that they offered an immediate upgrade at an additional cost or for us to leave after a long day of travel, which we didn’t feel was fair. The advertising is misleading regarding the washer and dryer. The Junior Suite listing suggests these are included, but it doesn’t make it clear they’re shared facilities downstairs and only available in-room in Executive Suites. We also witnessed staff being rude to other guests who were repeatedly dealing with maintenance issues, reinforcing our impression of the poor customer service. Misleading advertising, inconsistent room standards & poor hospitality mean we wouldn’t stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here. Love the staff and location. Very easy transportation nearby
Stayed 3 nights in Feb 2025