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citizenM Zürich

4.0 star property
Lakefront hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

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Showing 1 of 1 room

View all photos for King Room

King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

Highlights

Air conditioning
Smart TV
Pillowtop bed
Fan
Premium bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.2 miles
  • Paradeplatz - 4 min walk - 0.3 miles
  • Fraumuenster - 6 min walk - 0.4 miles
  • Kunsthaus Zurich - 12 min walk - 0.7 miles
  • ETH Zurich - 14 min walk - 0.7 miles

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Haus Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on site, a coffee shop/cafe, and a library. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coworking spaces, multilingual staff, and meeting rooms
  • A front-desk safe, an elevator, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms offer comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks, and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Zürich?

Check-out is at 11:00 AM. Late check-out is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz, and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

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citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1003 reviews
Rating 8 - Good. 182 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Nice place to stay.
Stayed 1 night in Apr 2025

10/10

Convenient and affordable for a quick stay in Zurich!
Stayed 1 night in May 2025

8/10

Very clean, convenient, great location.
Stayed 1 night in May 2025

10/10

Friendly staff and conveniently located
Stayed 3 nights in May 2025

10/10

Excellent, comfortable place to stay while skiing in the Alps!
Stayed 1 night in Mar 2025

10/10

Loved the breakfast! Fun eclectic design all around property!
Stayed 2 nights in Apr 2025

10/10

Amazing location and an awesome property over all
Stayed 3 nights in Apr 2025

10/10

Nice place
Stayed 2 nights in Apr 2025

10/10

Amazing hotel - a lot of the features are tech operated which made everything swift and easy!
Stayed 4 nights in Apr 2025

10/10

Very nice hotel. Easy to get around Old Town Zurich.
Stayed 1 night in Apr 2025

10/10

Nice clean property close to everything!
Stayed 7 nights in Apr 2025

8/10

Very Good hotel - Close to Zurich train station. Rooms are expectedly small
Stayed 2 nights in May 2025

10/10

I liked how centrally located this hotel is, it is within walking distance to a ton of major attractions in Zurich. This property is also super automated with minimal staff. An ipad in the room to control everything you need, lights; tv; room service. Bed is comfortable and food is pretty good. Loved it!
Stayed 2 nights in Jun 2025

10/10

One of the better options for Zurich
Stayed 1 night in Apr 2025

8/10

Staff are nice and helpful.
Stayed 1 night in Apr 2025

10/10

The hotel is close to old city and train station. It is very comfortable. The bed and the pillows , also the bathroom was really nice specially the shower.
Stayed 3 nights in May 2025

10/10

We had just one nights stay here but it was excellent! All staff friendly and happy to help and room was clean and comfortable! Would stay again, thank you
Stayed 1 night in Mar 2025

10/10

The service is very good
Stayed 2 nights in Apr 2025

10/10

Great location and excellent price
Stayed 2 nights in Jan 2025

10/10

Amazing service, clean room. I always know when staying at the Citizen M hotels I’ll always get a beautiful room with perfect service!!
Stayed 1 night in Apr 2025

10/10

Great hotel and very well located in downtown Zurich… only complaint would be the air temperature in the room… tried to program to 18 degrees and could not get cooler than 24.
Stayed 2 nights in Jun 2025

8/10

Overall a good value with friendly & helpful staff. Just needed a place to stay before flying out the next morning, and wanted to enjoy our last night near old town - and this suited our needs. Not completely clear in the photos but the King room is oddly configured and one person will have to climb over the other to get out of bed - this may be a problem for some people. Really had the feeling of a pod-type hotel room, but for the $ we are satisfied and would most likely stay again.
Stayed 1 night in Jun 2025

10/10

Great location 10mins from main station, rooms are fine for the price. Bar and resting area nice and relaxed
Stayed 2 nights in Mar 2025

10/10

We only spent one night but the experience was amazing, it is very centric so we could easily go out and walk around the city. Staff is extremely friendly and very helpful, we truly appreciated it. We highly recommend this place and for sure will stay here in our next trip
Stayed 1 night in Mar 2025

10/10

Perfect overnight hotel for short stay in old Zürich
Stayed 1 night in Mar 2025