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Best Western Plus Hotel Zürcherhof

Property class: 3

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Photo gallery for Best Western Plus Hotel Zürcherhof

A restaurant with hexagonal stained glass windows, tables set with white tablecloths, and a warm, rustic interior. - Best Western Plus Hotel Zürcherhof (Zürich)
A hotel reception area with a wooden reception desk, a clock on the wall, and seating arrangements. - Best Western Plus Hotel Zürcherhof (Zürich)
A hotel room with two beds, a desk, a chair, a lamp, a TV, a window with curtains, and a radiator. - Best Western Plus Hotel Zürcherhof (Zürich)
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror above the sink. - Best Western Plus Hotel Zürcherhof (Zürich)
A street view with a row of parked cars, a building with a sign that reads 'Best Western PLUS', and a tree in the foreground. - Best Western Plus Hotel Zürcherhof (Zürich)
Close to Bahnhofstrasse, Best Western Plus Hotel Zürcherhof provides a free breakfast buffet, an airport shuttle, and a grocery/convenience store. Free in-room WiFi is available to all guests, along with a terrace and an art gallery on site.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room with Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premium Room with Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Premium Room, 1 Double Bed

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Quiet Location)

A hotel room with two beds, a desk, a chair, a lamp, a radiator, and a window with curtains.

Standard Room, 2 Twin Beds (Quiet Location)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, bedside table, lamp, chair, and a window with curtains.

Superior Room, 1 Double Bed

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Double Bed

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a mirror, a TV, and a door.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with a bed, a television, a door, and a small table with cups.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Old Town Zürich, a neighborhood in Zürich, Best Western Plus Hotel Zürcherhof is in a shopping district and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit Bahnhofstrasse and Lindt & Sprüngli Chocolateria. Looking to enjoy an event or a game while in town? See what's happening at Letzigrund Stadium or Dolder Sports. Visit our Zürich travel guide
Map
Zähringerstrasse 21, Zürich, ZH, 8025

What's nearby

  • A grand interior with a central open space, arched balconies, and a high ceiling with decorative lighting.
    ETH Zurich
    3 min walk - 0.2 miles
  • A riverside promenade with historic buildings, a bridge, and a restaurant named "Haus zum Rüden."
    Zurich Town Hall
    5 min walk - 0.3 miles
  • A riverside cityscape with historic buildings, a prominent church, and a bridge.
    Lindenhof
    5 min walk - 0.3 miles
  • A city street at dusk with illuminated buildings, a tram, and a clear sky.
    Bahnhofstrasse
    6 min walk - 0.4 miles
  • A museum interior with a wooden floor, large circular art installations, and a display of historical artifacts.
    Swiss National Museum
    8 min walk - 0.4 miles

Getting around

  • Rudolf-Brun-Brucke Station
    3 min walk
  • Zürich Limmatquai Station
    4 min walk
  • Zurich Airport (ZRH)
    22 min drive

Restaurants

  • Big Ben Pub
    1 min walk
  • Rheinfelder Bierhalle
    2 min walk
  • Grande Café & Bar
    2 min walk
  • Soul
    2 min walk
  • Johanniter Brasserie
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service

More

  • 4G smartphone data speed
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 30 per person (one-way)
  • Airport shuttle fee per child: CHF 30 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Best Western Plus Hotel Zürcherhof pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Best Western Plus Hotel Zürcherhof doesn't offer parking.

What time is check-in at Best Western Plus Hotel Zürcherhof?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Hotel Zürcherhof?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Hotel Zürcherhof provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 30 per person applies.

Where is Best Western Plus Hotel Zürcherhof located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Central Library Zurich and Bahnhofstrasse. Predigerkirche and Polybahn Funicular are just steps away. Rudolf-Brun-Brucke Station and Central Tram Stop are within a 5-minute walk.

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Reviews

Best Western Plus Hotel Zürcherhof Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 557 out of 959 reviews
Rating 8 - Good. 279 out of 959 reviews
Rating 6 - Okay. 87 out of 959 reviews
Rating 4 - Poor. 19 out of 959 reviews
Rating 2 - Terrible. 17 out of 959 reviews

Reviews

Verified review

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a solo traveler and close to all you want in central Zurich. Beautiful breakfast buffet.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated in the Old Town and within close walking distance of the main city attractions. Breakfast was very nice and staff were very helpful. Free mini bar drinks and ice lollies in the lobby were a nice touch.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and helpful Very close to public transportation Delightful breakfast
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel in a very walkable location! Excellent amenities and staff!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great breakfast! Perfect location for touring and walking.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

aimee Crant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good area. Room good size and good temperature. No parking by hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the accessibility to the train station, near a COOP and good breakfast. Also have available free water bottle daily. The only negative i see is the lotion provided seems an old stock (smells bad). It’s better if you just bring your own. Other than that it is a great place to stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic people and facilities
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Extremely friendly and helpful staff. Free mini bar drinks items and limited number of art museum tickets were great bonuses. The bathroom was very small and portable AC was as not effective.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location for a short stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located; an easy walk from Zurich HBF even with some luggage. Our room was clean and of a good size. The staff were happy to let us store a couple of bags between visits while we walked in the mountains. Breakfast is serviceable. The free minibar, and ice creams and water at reception, are a nice bonus. I will happily stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but well laid out. They put a portable A/C in the room to help with the unusually hot temperatures. Very well located. Excellent breakfast. Staff were helpful and kind. Elevator was tiny but not unusual for old buildings. Would definitely stay again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property can’t be beat. The staff all went above and beyond with every encounter. If I am ever back in Zurich I will definitely use this hotel again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great location, clean and comfortable rooms, great breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Old room but clean. Lots of free goodies in the lobby including ice cream and fruits.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, lovely satff, fabulous breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jiangyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only a few minutes away from Zurich HB, very convenient. The room is clean, but no air-conditioning. Breakfast is good. You can order a hot breakfast if you want to. The staff are very helpful. Very nice stay there.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel próximo da estação central de Zurich. The bed was not the best, but ok for 1 night. Breakfast was good and personal was really attentive and nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Every thing about this property is great!! Easy check in, quite comfortable rooms, great food at the restaurant and the staff is friendly and helpful!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious room. Staff were wonderful and breakfast and amenities were also excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JOSE IVAN

Liked: Cleanliness, amenities, property conditions & facilities
excellent experience very central, clean and breakfast spectacular
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located in Zurich with easy access to main points of interest and public transportation. My room was very small, however it has everything you need for a comfortable stay. The staff of the property are excellent, kind, helpful , professional and friendly. The breakfast was great with many choices of food and eggs/omelette made to your choice. Overall it was a very good stay at Best Western Zurcherhof in Zurich
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

David Chien Feng

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location n beds
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

khadija

Liked: Cleanliness, staff & service, amenities
The room was not that clean, there were some bad stains on the carpet, and gross stains on the bathroom’s door. Also the sink was clogged. I didn’t report that to the staff. Breakfast was good, and the cafe staff were courteous, and so were the desks staff.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people very professional
Stayed 2 nights in Mar 2026