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Arlette Am Hauptbahnhof Hotel

2.0 star property
Travelers find a welcoming base in Old Town Zürich where the multilingual staff handles luggage storage while guests explore the city near ETH Zurich

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Photo gallery for Arlette Am Hauptbahnhof Hotel

Lobby - Arlette Am Hauptbahnhof Hotel (Zürich)
Exterior - Arlette Am Hauptbahnhof Hotel (Zürich)
Banquet hall - Arlette Am Hauptbahnhof Hotel (Zürich)
Lobby - Arlette Am Hauptbahnhof Hotel (Zürich)
Lobby sitting area - Arlette Am Hauptbahnhof Hotel (Zürich)
Arlette Am Hauptbahnhof Hotel, in Old Town Zürich, offers a convenient location with thoughtful amenities. Guests enjoy continental breakfast, secure luggage storage, in-room WiFi, and laundry facilities. The helpful multilingual staff consistently earns praise from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, desk

Single Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Down comforters, minibar, in-room safe, desk

Twin Room

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Kleines Zweibettzimmer

Down comforters, minibar, in-room safe, desk

Kleines Zweibettzimmer

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

Twin Room

  • Sleeps 2
  • Free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Old Town Zürich, a neighborhood in Zürich, Arlette Am Hauptbahnhof Hotel is near a metro station and near a boardwalk/promenade. Bahnhofstrasse and Lindt & Sprüngli Chocolateria are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Zoo Zurich. Looking to enjoy an event or a game? See what's going on at Letzigrund Stadium or Hallenstadion. Visit our Zürich travel guide
Map
Stampfenbachstrasse 26, Zürich, ZH, 8001

What's nearby

  • Swiss National Museum
    Swiss National Museum
    3 min walk - 0.2 miles
  • ETH Zurich
    ETH Zurich
    6 min walk - 0.3 miles
  • Lindenhof
    Lindenhof
    9 min walk - 0.5 miles
  • Bahnhofstrasse
    Bahnhofstrasse
    9 min walk - 0.5 miles
  • Zurich Town Hall
    Zurich Town Hall
    10 min walk - 0.6 miles

Getting around

  • Stampfenbachplatz Tram Stop
    2 min walk
  • Zürich Central Station
    4 min walk
  • Zurich Airport (ZRH)
    21 min drive

Restaurants

  • Brasserie Federal
    4 min walk
  • Spitz
    3 min walk
  • Starbucks
    3 min walk
  • Illuminarium
    4 min walk
  • Züri Bistro
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 1 building
  • 5 floors
  • Built in 1962
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Pet fee: CHF 20.00 per pet, per night
  • Rollaway bed fee: CHF 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Frequently asked questions

Is Arlette Am Hauptbahnhof Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 20.00 per pet, per night.

How much is parking?

Arlette Am Hauptbahnhof Hotel doesn't offer parking.

What time is check-in at Arlette Am Hauptbahnhof Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Arlette Am Hauptbahnhof Hotel?

Check-out is at 11:30 AM.

Where is Arlette Am Hauptbahnhof Hotel located?

Located in Old Town Zürich, this hotel is within a 5-minute walk of Polybahn Funicular and Swiss National Museum. ETH Zurich and Bahnhofstrasse are also within 10 minutes. Stampfenbachplatz Tram Stop and Haldenegg Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arlette Am Hauptbahnhof Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 299 out of 620 reviews
Rating 8 - Good. 240 out of 620 reviews
Rating 6 - Okay. 59 out of 620 reviews
Rating 4 - Poor. 13 out of 620 reviews
Rating 2 - Terrible. 9 out of 620 reviews

Reviews

Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly reception and housekeeping staff, super clean rooms, charming older hotel but so well located and again, hospitality at its best. And lovely bakery just downstairs next to the hotel - morning coffees and Gipfelis guaranteed ;)
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Exactly what you would expect for a basic hotel (in a good way)! Staff were very kind and helpful
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jolyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and simple room! The staff was very helpful when needed and the added on breakfast was great! The location makes traveling very easy and convenient!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for train buses and shopping. Staff very nice and room and hotel very clean
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness
No issues. Good location. Nice staff. But the room was small and the hotel is pretty dated.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Excellent location to see Zurich. Very clean room with a comfy bed and luxurious linen. Staff very helpful and the bakers next door do the best chocolate croissant and coffee in Zurich.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Trym

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location. The rooms are somewhat vintage, but the beds are comfortable and the amenities worked well.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jean-Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location minutes from the train station and the Old Town on foot. Helpful service from the front desk. Sadly, we did not get the chance to try their breakfast with the kitchen undergoing work. The place next door they asked us to use instead only rated ok. Otherwise a great place to stay in Zurich at a very decent price.
Stayed 2 nights in May 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The ac was cold enough. The shower was hot enough. The bed was comfortable enough. The toilet was tiny and was not very comfortable to use.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and well maintained. Although small - as are most European hotel rooms - the design was very good. We were thankful that the room had a shower stall and not a bathtub since I am mobility challenged. The bathroom was small as well but, again, well designed. Our room also had air conditioning which is often not available in hotels in or near the Old Town area due to covenants.
Stayed 1 night in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near to the central bus station. The hotel room was comfortable. Good kebab restaurant next to the hotel. Was great for an overnight stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Walking distance from Zurich central train station. Simple but nice breakfast. Friendly staff. Would stay again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ümit

Liked: Cleanliness, staff & service, amenities
Clean hotel, perfect location, nice staff. Price performance hotel
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jay-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice small but for one person, it was fine clean they could update the hairdryer but other than that everything was great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, both friendly and accurate. The hotel is very well located especially if you are traveling by rail. As you would expect, the rooms are on the smaller size and slightly dated, but perfectly fine for a 2 to 3 night stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zhao

Liked: Cleanliness, amenities, property conditions & facilities
clean room，friendly staff，nice location
Room
side table with embeded radio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Glen

The room was spotless and all the staff were very welcoming.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Guylaine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dominik H.

Liked: Cleanliness, amenities, property conditions & facilities
All you need for a stay downtown Zurich. The rooms are older but very clean and provide everything you need. The folks at the reception are super nice. Location is fantastic, literally a 2 min walk from the main station.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Seth

Liked: Cleanliness, staff & service
Close to everything - museums, restaurants, train etc.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Hemsa

Liked: Cleanliness, staff & service, amenities
Location, condition, easy check in / out,
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The fellow at the front desk was very friendly and always greeted us as we came and went. The housekeeper lady was very friendly and took care of our laundry in record time and with great care. Couldn’t recommend this place more.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel, and the staff was so helpful!!! It has an excellent location! Great breakfast place nextdoor!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Rachael

Liked: Cleanliness
The hotel staff were very kind and helpful. The room was quite spacious but a bit outdated. The location of the hotel is a quick 6-7 minute walk to the main train station. There is a nice cafe right next door. We would stay again for sure.
Stayed 2 nights in Dec 2025