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Mercure Zürich City

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zürich

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Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Meeting facility
Exterior
Sauna, hot tub, steam room
Lobby

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free minibar items
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Office
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Office
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Office
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Vulkanstrasse 108b, Zürich, 8048

What's nearby

  • Letzigrund Stadium - 3 min drive - 1.3 miles
  • Bahnhofstrasse - 7 min drive - 3.4 miles
  • Swiss National Museum - 8 min drive - 3.4 miles
  • University of Zurich - 8 min drive - 3.7 miles
  • ETH Zurich - 8 min drive - 3.8 miles

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

Upscale hotel near Swiss National Museum
Located close to Bahnhofstrasse and University of Zurich, Mercure Zürich City provides a terrace, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a sauna.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Meeting rooms, a gift shop, and a banquet hall
  • Smoke-free premises, multilingual staff, and tour/ticket assistance
  • Guest reviews give good marks for the overall condition
Room features
All 319 rooms have comforts such as laptop-friendly workspaces and bathrobes, in addition to thoughtful touches like free WiFi and offices.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Is Mercure Zürich City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Zürich City ?

Self parking is available for CHF 29 per night. Limited spots are available.

What time is check-in at Mercure Zürich City ?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mercure Zürich City ?

Check-out is at noon.

Where is Mercure Zürich City located?

Located in Zürich Center, this spa hotel is 2.9 mi (4.7 km) from Swiss National Museum and 3.1 mi (5 km) from Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 mi (10 km). Seidelhof Tram Stop is only a 5-minute walk and Bandliweg Tram Stop is 5 minutes.

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Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 539 reviews
Rating 8 - Good. 163 out of 539 reviews
Rating 6 - Okay. 65 out of 539 reviews
Rating 4 - Poor. 22 out of 539 reviews
Rating 2 - Terrible. 17 out of 539 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Soumya

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, facilities and accommodations. Short train ride away from Zurich HB
Stayed 2 nights in Jun 2025

10/10 Excellent

Juanito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but for the price of one night stay I would have expected a complementary breakfast. It was why overpriced considering other places I had stayed
Stayed 1 night in Jun 2025

8/10 Good

Nicolene Clotilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shazia Tabbasum

Liked: Cleanliness, amenities, property conditions & facilities
Staff was not helpful.
Stayed 5 nights in Apr 2025

6/10 Okay

Jerson Anthony

Liked: Cleanliness, property conditions & facilities
Breakfast remained same for all the 5-6 days we stayed . Some front desk staff were less friendly while other were kind.
Stayed 5 nights in Jun 2025

6/10 Okay

Gayleen

Liked: Staff & service, amenities
There were a lot of windows and one of them was missing a curtain, so it was impossible to sleep once the sun came up. The second night, we slept with our heads at the foot of the bed, which helped a little. Also, the wall between the bedroom and bathroom was frosted glass, so when I went into the bathroom early to get ready for the day, the light in the bathroom came through the wall and into the bedroom where my husband was trying to sleep; he had to put a pillow over his face. We enjoyed the breakfast and the hot tub. And we enjoyed having a COOP just a few steps away. You’re also steps away from public transportation.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nader

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

Akke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

expectation achieved
Stayed 6 nights in Sep 2024

8/10 Good

Ardiana

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

JO-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station
Stayed 1 night in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before going to the airport and it was positive experience overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Sepideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and very near to bus station
Stayed 3 nights in May 2024

8/10 Good

kevin

Acceptable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel good location
Stayed 2 nights in Apr 2023

10/10 Excellent

Syed

Amazing hotel. Very friendly staff, excellent facilities.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and great service.
Stayed 2 nights in Apr 2023

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

It was a pleasant stay. The hotel is located on the outskirts of Zurich city centre, but it has a tren station, tram and bus station just 5mins by foot. The breakfast is delicious and with many sweet and savory options.
Stayed 4 nights in Jun 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and spa facilities convenient little shop in the lobby
Stayed 1 night in Mar 2023

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, amenities
Good, but the bathroom stores water
Stayed 2 nights in Oct 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice n cool!

Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat
Stayed 2 nights in Jun 2024