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Mercure Zürich City

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zürich

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Photo gallery for Mercure Zürich City

Lobby
Exterior
Rooftop terrace
Meeting facility
Sauna, hot tub, steam room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - single
Hair dryer
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - single
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds

1 bedroom, desk, laptop workspace, blackout drapes

Comfort Room, 2 Twin Beds

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free | 1 bedroom, desk, laptop workspace, blackout drapes

Comfort Room Barrier-Free

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

1 bedroom, desk, laptop workspace, blackout drapes

Comfort Room, 1 Double Bed

Highlights

Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - single
Hair dryer
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

1 bedroom, desk, laptop workspace, blackout drapes

Superior Double Room, Connecting Rooms

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - single
Hair dryer
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Vulkanstrasse 108b, Zürich, 8048

What's nearby

  • Letzigrund Stadium - 3 min drive - 1.3 miles
  • Bahnhofstrasse - 7 min drive - 3.4 miles
  • Swiss National Museum - 8 min drive - 3.4 miles
  • University of Zurich - 8 min drive - 3.7 miles
  • ETH Zurich - 8 min drive - 3.8 miles

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

Upscale hotel near Swiss National Museum
Located close to Bahnhofstrasse and University of Zurich, Mercure Zürich City provides a terrace, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a sauna.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, smoke-free premises, and meeting rooms
  • Secured bicycle storage, a banquet hall, and coworking spaces
  • Guest reviews give good marks for the overall condition
Room features
All 319 rooms have comforts such as laptop-friendly workspaces and bathrobes, in addition to thoughtful touches like free WiFi and offices.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Is Mercure Zürich City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Zürich City ?

Self parking is available for CHF 29 per night. Limited spots are available.

What time is check-in at Mercure Zürich City ?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mercure Zürich City ?

Check-out is at noon.

Where is Mercure Zürich City located?

Located in Zürich Center, this spa hotel is 2.9 mi (4.7 km) from Swiss National Museum and 3.1 mi (5 km) from Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 mi (10 km). Seidelhof Tram Stop is only a 5-minute walk and Bandliweg Tram Stop is 5 minutes.

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Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 525 reviews
Rating 8 - Good. 161 out of 525 reviews
Rating 6 - Okay. 62 out of 525 reviews
Rating 4 - Poor. 21 out of 525 reviews
Rating 2 - Terrible. 17 out of 525 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Stayed 3 nights in Apr 2025

10/10

This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.
Stayed 2 nights in May 2025

8/10

Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.
Stayed 2 nights in Feb 2025

8/10

Great breakfast!
Stayed 2 nights in Jan 2025

10/10

Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024

10/10

expectation achieved
Stayed 6 nights in Sep 2024

10/10

Nice staff, good location
Stayed 1 night in Oct 2024

10/10

Beds are too hard for my confort. However, wonderfull stay.
Stayed 1 night in Feb 2025

10/10

I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
Stayed 4 nights in Dec 2024

6/10

In the middle of an industrial estate
Stayed 1 night in Feb 2025

10/10

close to the train station
Stayed 1 night in Nov 2024

10/10

Perfect!
Stayed 1 night in Dec 2024

10/10

Stayed one night before going to the airport and it was positive experience overall.
Stayed 1 night in Aug 2024

10/10

Good hotel and very near to bus station
Stayed 3 nights in May 2024

8/10

Acceptable hotel
Stayed 2 nights in Aug 2024

6/10

Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Stayed 8 nights in Dec 2024

10/10

Good hotel good location
Stayed 2 nights in Apr 2023

10/10

Amazing hotel. Very friendly staff, excellent facilities.
Stayed 2 nights in Oct 2023

8/10

Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.
Stayed 2 nights in Dec 2024

10/10

Very clean rooms and great service.
Stayed 2 nights in Apr 2023

8/10

It was a pleasant stay. The hotel is located on the outskirts of Zurich city centre, but it has a tren station, tram and bus station just 5mins by foot. The breakfast is delicious and with many sweet and savory options.
Stayed 4 nights in Jun 2024

6/10

Good, but the bathroom stores water
Stayed 2 nights in Oct 2024

8/10

Great gym and spa facilities convenient little shop in the lobby
Stayed 1 night in Mar 2023

10/10

Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat
Stayed 2 nights in Jun 2024

10/10

Room was modern, size ok.
Stayed 2 nights in Jun 2024